TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good Process was good, but I had difficulty getting 1040 ES forms from my initial tax expert. Eventually spoke with Elizabeth, a live tax expert. She was exceptional and resolved the glitch.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo tax for stocks is terrible First time filing taxes alone and I'll be going with CPAs from here on total shot show and I am confident many of my numbers were wrong especially since I live in Texas my whole life wouldn't let me file using my birthday so my return says I've lived in Texas 1 day in 2020 total shot show on this app I don't make alot of money but I don't want to go to prison or have to pay alot of money if I finally make something with stocks I have no idea what I did on turbo tax alot of the information was wrong I hope it won't come back to haunt me.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow. Non responsive I’d prefer to get cpa certified and a PhD in accounting before going through this process again. She was ineffective, slow to respond and proof that I’ll move on to a new service.
Date published: 2021-03-24
Rated 5 out of 5 by from Love it Its awesome. Have used it for years and it just keeps getting better.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was great fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary product and service. Very pleased. Exemplary service and professionalism on the part of my expert, Anita. The TurboTax system is easy to use. I highly recommend the process using the expert. She was very patient, gracious and professional.
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed that the Paypal discount didn't apply Getting expensive for what it is. I may as well start going to an actual accountant to get my taxes done. I have Paypal Credit and received an email saying I could save $20, but it turns out I couldn't simply because I've already been using TurboTax for the last 10+ years and I already have an ID.
Date published: 2021-03-24
Rated 5 out of 5 by from Extremely helpful! It was very easy and straightforward on what I had to do for my first time filing my taxes. Thank you all at the turbo tax team!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is a life saver for me. Turbo Tax is a life saver for me. I don't have time to keep up with the latest tax rules and regulations, so I totally depend on Turbo Tax for filing our taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is good and efficient I was very satisfied with my service and representative
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good Process was good, but I had difficulty getting 1040 ES forms from my initial tax expert. Eventually spoke with Elizabeth, a live tax expert. She was exceptional and resolved the glitch.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo tax for stocks is terrible First time filing taxes alone and I'll be going with CPAs from here on total shot show and I am confident many of my numbers were wrong especially since I live in Texas my whole life wouldn't let me file using my birthday so my return says I've lived in Texas 1 day in 2020 total shot show on this app I don't make alot of money but I don't want to go to prison or have to pay alot of money if I finally make something with stocks I have no idea what I did on turbo tax alot of the information was wrong I hope it won't come back to haunt me.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow. Non responsive I’d prefer to get cpa certified and a PhD in accounting before going through this process again. She was ineffective, slow to respond and proof that I’ll move on to a new service.
Date published: 2021-03-24
Rated 5 out of 5 by from Love it Its awesome. Have used it for years and it just keeps getting better.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was great fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary product and service. Very pleased. Exemplary service and professionalism on the part of my expert, Anita. The TurboTax system is easy to use. I highly recommend the process using the expert. She was very patient, gracious and professional.
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed that the Paypal discount didn't apply Getting expensive for what it is. I may as well start going to an actual accountant to get my taxes done. I have Paypal Credit and received an email saying I could save $20, but it turns out I couldn't simply because I've already been using TurboTax for the last 10+ years and I already have an ID.
Date published: 2021-03-24
Rated 5 out of 5 by from Extremely helpful! It was very easy and straightforward on what I had to do for my first time filing my taxes. Thank you all at the turbo tax team!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is a life saver for me. Turbo Tax is a life saver for me. I don't have time to keep up with the latest tax rules and regulations, so I totally depend on Turbo Tax for filing our taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is good and efficient I was very satisfied with my service and representative
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5068