TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND EASY TO USE TurboTax was clear and easy to use. Best of all it was FREE for my not-so-simple return.
Date published: 2023-03-29
Rated 5 out of 5 by from Great company..!! Turbo Tax is very easy to use..!! I would highly recommend them..!!
Date published: 2023-03-29
Rated 2 out of 5 by from Turbo Tax is fair for the most parts The product is fair for most parts but fails in some areas, leaving the user wondering what to do. There are very few explanations and guidance material available.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo is thorough Pretty good overall, although I saw after filing that if I used the link in my credit union it would have been $40 less to file federal.
Date published: 2023-03-29
Rated 2 out of 5 by from I’ve had it 1. Asked to efile. 2. Strangely asked for my wife’s AGI for 2022 (we are Married Filing Jointly) 3. Could find no such number on our 2022 return 4. Entered our joint AGI and 5. Efiled. 6 applause then got text that IRS and OH efilings had both been rejected because Jacqueline’s AGI did not match some AGI from our 2021. 7 Why was this? No way to ask and get answer. 8. Said must get IRS transcript, applied, had to start and account AND get ID.me and couldn’t get IRS app to accept the required photo of my drivers license. STUCK and no help - TurboTax response to my typed questions were no help and I could not find a phone number. Finally after fussing around for 3+ hours gave up and am filing by mail. You absolutely should have explained the AGI issue and had a phone contact available. Inexcusable.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax makes filing your taxes so easy. Ive used Turbotax for several years, and its made filing my taxes so easy.
Date published: 2023-03-29
Rated 5 out of 5 by from It Makes life simpler! I have been doing my taxes using Turbo Tax for more than 20 years! It has never failed me. When I started my business I upgraded and even though there were a few problems in the beginning...turbo tax came through.
Date published: 2023-03-29
Rated 5 out of 5 by from 2022 Tax Return Review for TTAX Year after year I have confidence in Turbo Tax for Federal and State returns.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is great! The live expert I spoke with helped me out and I was impressed by the lengths he went to find out some information for me.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome It was a good learning experience and getting to know how to learn how to do my taxes
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5060
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND EASY TO USE TurboTax was clear and easy to use. Best of all it was FREE for my not-so-simple return.
Date published: 2023-03-29
Rated 5 out of 5 by from Great company..!! Turbo Tax is very easy to use..!! I would highly recommend them..!!
Date published: 2023-03-29
Rated 2 out of 5 by from Turbo Tax is fair for the most parts The product is fair for most parts but fails in some areas, leaving the user wondering what to do. There are very few explanations and guidance material available.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo is thorough Pretty good overall, although I saw after filing that if I used the link in my credit union it would have been $40 less to file federal.
Date published: 2023-03-29
Rated 2 out of 5 by from I’ve had it 1. Asked to efile. 2. Strangely asked for my wife’s AGI for 2022 (we are Married Filing Jointly) 3. Could find no such number on our 2022 return 4. Entered our joint AGI and 5. Efiled. 6 applause then got text that IRS and OH efilings had both been rejected because Jacqueline’s AGI did not match some AGI from our 2021. 7 Why was this? No way to ask and get answer. 8. Said must get IRS transcript, applied, had to start and account AND get ID.me and couldn’t get IRS app to accept the required photo of my drivers license. STUCK and no help - TurboTax response to my typed questions were no help and I could not find a phone number. Finally after fussing around for 3+ hours gave up and am filing by mail. You absolutely should have explained the AGI issue and had a phone contact available. Inexcusable.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax makes filing your taxes so easy. Ive used Turbotax for several years, and its made filing my taxes so easy.
Date published: 2023-03-29
Rated 5 out of 5 by from It Makes life simpler! I have been doing my taxes using Turbo Tax for more than 20 years! It has never failed me. When I started my business I upgraded and even though there were a few problems in the beginning...turbo tax came through.
Date published: 2023-03-29
Rated 5 out of 5 by from 2022 Tax Return Review for TTAX Year after year I have confidence in Turbo Tax for Federal and State returns.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is great! The live expert I spoke with helped me out and I was impressed by the lengths he went to find out some information for me.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome It was a good learning experience and getting to know how to learn how to do my taxes
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5060