TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and convenient It is easy and from the comfort of your own home!!
Date published: 2021-04-07
Rated 5 out of 5 by from turbotax is awesome very simple to use, very helpful as-well. highly recommended
Date published: 2021-04-07
Rated 5 out of 5 by from Love Turbotax! We have used turbotax for over 10 years and love it! It walks you through each step, and is very user friendly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax lead me through the process thoroughly I talked with Lyle to sort out a few glitches. He was so pleasant and easy to work with-it made the whole experience really great-despite owing money to the government! LOL
Date published: 2021-04-07
Rated 5 out of 5 by from Turbotax was easy TurboTax has done a good job this year. I use Turbo Tax every year
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is easy to use Easy to follow instructions, explains the steps thoroughly
Date published: 2021-04-07
Rated 5 out of 5 by from Always trust Turbotax Turbotax always makes filing a breeze and explains things well as we go along
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience with TurboTax Live I worked with Turbo Tax Expert Erik J. After paying $360 for services, Erik messaged me to let me now that my tax situation is outside his scope of expertise and he can not help me. I have spoken with his manager Cindy, and 5 others at Turbo Tax. No one can figure out how to give me a refund since I paid through the app. I was told by Cindy and others at Turbo Tax to dispute the charge at my credit union. I did so, but still need a document in writing from Turbo Tax stating to my credit union that I am owed an refund and Turbo Tax can't figure out how to do it. It literally blows my mind that a company this size agrees that I am owed a refund, and can not figure out how to give it to me. I am at my wits end with this situation. My account should be thoroughly documented with all the times I have called and asked for help. Explained the situation over and over again. I have done nothing wrong, but am out $360.
Date published: 2021-04-07
Rated 5 out of 5 by from Continue to be Satisfied with TT I have been using TT for many years. I like the continuity & have complete confidence in the software.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax I loved the turbo tax efile its easy to use now that i have tried it thanks so much
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5057
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and convenient It is easy and from the comfort of your own home!!
Date published: 2021-04-07
Rated 5 out of 5 by from turbotax is awesome very simple to use, very helpful as-well. highly recommended
Date published: 2021-04-07
Rated 5 out of 5 by from Love Turbotax! We have used turbotax for over 10 years and love it! It walks you through each step, and is very user friendly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax lead me through the process thoroughly I talked with Lyle to sort out a few glitches. He was so pleasant and easy to work with-it made the whole experience really great-despite owing money to the government! LOL
Date published: 2021-04-07
Rated 5 out of 5 by from Turbotax was easy TurboTax has done a good job this year. I use Turbo Tax every year
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is easy to use Easy to follow instructions, explains the steps thoroughly
Date published: 2021-04-07
Rated 5 out of 5 by from Always trust Turbotax Turbotax always makes filing a breeze and explains things well as we go along
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience with TurboTax Live I worked with Turbo Tax Expert Erik J. After paying $360 for services, Erik messaged me to let me now that my tax situation is outside his scope of expertise and he can not help me. I have spoken with his manager Cindy, and 5 others at Turbo Tax. No one can figure out how to give me a refund since I paid through the app. I was told by Cindy and others at Turbo Tax to dispute the charge at my credit union. I did so, but still need a document in writing from Turbo Tax stating to my credit union that I am owed an refund and Turbo Tax can't figure out how to do it. It literally blows my mind that a company this size agrees that I am owed a refund, and can not figure out how to give it to me. I am at my wits end with this situation. My account should be thoroughly documented with all the times I have called and asked for help. Explained the situation over and over again. I have done nothing wrong, but am out $360.
Date published: 2021-04-07
Rated 5 out of 5 by from Continue to be Satisfied with TT I have been using TT for many years. I like the continuity & have complete confidence in the software.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax I loved the turbo tax efile its easy to use now that i have tried it thanks so much
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5057