TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Even better Easier than ever to use! I love it! Will use it again next year.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax is great great services provided exceptional help by live experts.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Is Amazing I've been using TurboTax now for 6 years and I've never regretted it. Always incredibly simple and efficient.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was easy to use I had a little trouble getting info from the IRS but turbo tax worked very well
Date published: 2023-03-29
Rated 5 out of 5 by from IT IS EXTREMELY HELPFUL Etta is a patience powerhouse in answering my silly questions and helping me to navigate through the brutal tax paying exercise. She owes all credits for my successful tax filing for the year 2022. Its because of an example set by her; I would recommend all my peers to go for turbo tax.
Date published: 2023-03-29
Rated 5 out of 5 by from turbotax is great fast and easy just how I like em , a big relief to get this done and for free thanx
Date published: 2023-03-29
Rated 5 out of 5 by from I've used TurboTax since early 1990. I've used TurboTax since 1990s. It has been awesome most of the time. The last couple years have been challenging. I invested in some Crypto. TurboTax hasn't developed a way to download it the same way I do with my brokage firm. Also, Turbo Tax doesn't print my bank Routing and Account numbers on the Federal form, but puts it on the first sheet of instructions which I usually don't include among the pages I file. There is a place on the form, why not put it there as you used to do. We are retired and are funding 4 kids in a refugee camp to go to school.
Date published: 2023-03-29
Rated 4 out of 5 by from Mostly Positive Overall, positive experience. I took advantage of my "free" federal return but to submit my state would have cost me additional money that I don't have. I felt like Turbo did not accommodate the option of efiling Federal and printing and mailing my state (which would cost me about a buck as opposed to $25). All throughout the program you tell me, "Let's get the biggest return possible..." and "You work hard for your money...". That sentiment falls apart when you want more money to efile. I don't blame you for charging for that... however, please give me an easy option to choose how I submit. Thanks.
Date published: 2023-03-29
Rated 2 out of 5 by from Tricked into Premium :-( I've successfully used TurboTax for years. This year there was a new question, "Do you want to maximize your deductions and credits?" I thought, of course! However simple question bumped me up to the Premium plan without telling me. What a terrible marketing trick from a company that I need to trust to file my taxes correctly.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Great work Great good service I will recommend to my friends and family
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Even better Easier than ever to use! I love it! Will use it again next year.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax is great great services provided exceptional help by live experts.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Is Amazing I've been using TurboTax now for 6 years and I've never regretted it. Always incredibly simple and efficient.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was easy to use I had a little trouble getting info from the IRS but turbo tax worked very well
Date published: 2023-03-29
Rated 5 out of 5 by from IT IS EXTREMELY HELPFUL Etta is a patience powerhouse in answering my silly questions and helping me to navigate through the brutal tax paying exercise. She owes all credits for my successful tax filing for the year 2022. Its because of an example set by her; I would recommend all my peers to go for turbo tax.
Date published: 2023-03-29
Rated 5 out of 5 by from turbotax is great fast and easy just how I like em , a big relief to get this done and for free thanx
Date published: 2023-03-29
Rated 5 out of 5 by from I've used TurboTax since early 1990. I've used TurboTax since 1990s. It has been awesome most of the time. The last couple years have been challenging. I invested in some Crypto. TurboTax hasn't developed a way to download it the same way I do with my brokage firm. Also, Turbo Tax doesn't print my bank Routing and Account numbers on the Federal form, but puts it on the first sheet of instructions which I usually don't include among the pages I file. There is a place on the form, why not put it there as you used to do. We are retired and are funding 4 kids in a refugee camp to go to school.
Date published: 2023-03-29
Rated 4 out of 5 by from Mostly Positive Overall, positive experience. I took advantage of my "free" federal return but to submit my state would have cost me additional money that I don't have. I felt like Turbo did not accommodate the option of efiling Federal and printing and mailing my state (which would cost me about a buck as opposed to $25). All throughout the program you tell me, "Let's get the biggest return possible..." and "You work hard for your money...". That sentiment falls apart when you want more money to efile. I don't blame you for charging for that... however, please give me an easy option to choose how I submit. Thanks.
Date published: 2023-03-29
Rated 2 out of 5 by from Tricked into Premium :-( I've successfully used TurboTax for years. This year there was a new question, "Do you want to maximize your deductions and credits?" I thought, of course! However simple question bumped me up to the Premium plan without telling me. What a terrible marketing trick from a company that I need to trust to file my taxes correctly.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Great work Great good service I will recommend to my friends and family
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5053