TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from NIPUL PATEL I USED PREMIER FIRST TIME AND VERY EASY TO DO THE TAXES
Date published: 2021-03-06
Rated 5 out of 5 by from So Easy Turbo tax is incredibly convenient for people who are new/intimidate by filing taxes. Can't recommend it enough
Date published: 2021-03-06
Rated 5 out of 5 by from 8th Year in a Row and Still Love It! I have used TurboTax for 8 years now and I only wished I had started sooner. I would highly recommend spending the money on the extras though if you have questions. The support has been so helpful, and in my experience, been much faster than the time quotes I was given by TurboTax.
Date published: 2021-03-06
Rated 3 out of 5 by from TurboTax 2020 Review Felt that that some flow was user friendly. However trying to find expert support was awful if not wanting a community (stab in the dark) response. Only one time could I find out how to chat with an expert; she was EXCELLENT. Too bad I didn't write down how to get there again. Oh, loved having to go and research IRS publications since TurboTax didn't have insight. Will use again, but level of use was extremely frustrating which is not great for trying to impress your customers.
Date published: 2021-03-06
Rated 5 out of 5 by from Outstanding! Easy to follow instructions As simple as it gets. Couldn't have done better. And it is FREE!
Date published: 2021-03-06
Rated 1 out of 5 by from Last Year I'll be using TurboTax Seems that anyone that has purchased a computer after October 2020 can't activate Turbo Tax. I've waited 2 months for a solution and the only recommendation is to run my display in 800x600, why would that fix an activation issue?
Date published: 2021-03-06
Rated 5 out of 5 by from Great experience. The various features made it easy to complete my tax return. Glad to have the backup.
Date published: 2021-03-06
Rated 5 out of 5 by from WORKS FOR ME very easy to complete. no i did not talk to anybody
Date published: 2021-03-06
Rated 4 out of 5 by from Easy to use in general Easy to use in general, seems to get better each year. That said there's a couple of things that were surprising, like being unable to import information from common sources, and asking me to go find things from a previous year that I'd already filed with TurboTax.
Date published: 2021-03-06
Rated 5 out of 5 by from Technical Lead TurboTax is an very much Convenient and Excellent service
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 5049
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from NIPUL PATEL I USED PREMIER FIRST TIME AND VERY EASY TO DO THE TAXES
Date published: 2021-03-06
Rated 5 out of 5 by from So Easy Turbo tax is incredibly convenient for people who are new/intimidate by filing taxes. Can't recommend it enough
Date published: 2021-03-06
Rated 5 out of 5 by from 8th Year in a Row and Still Love It! I have used TurboTax for 8 years now and I only wished I had started sooner. I would highly recommend spending the money on the extras though if you have questions. The support has been so helpful, and in my experience, been much faster than the time quotes I was given by TurboTax.
Date published: 2021-03-06
Rated 3 out of 5 by from TurboTax 2020 Review Felt that that some flow was user friendly. However trying to find expert support was awful if not wanting a community (stab in the dark) response. Only one time could I find out how to chat with an expert; she was EXCELLENT. Too bad I didn't write down how to get there again. Oh, loved having to go and research IRS publications since TurboTax didn't have insight. Will use again, but level of use was extremely frustrating which is not great for trying to impress your customers.
Date published: 2021-03-06
Rated 5 out of 5 by from Outstanding! Easy to follow instructions As simple as it gets. Couldn't have done better. And it is FREE!
Date published: 2021-03-06
Rated 1 out of 5 by from Last Year I'll be using TurboTax Seems that anyone that has purchased a computer after October 2020 can't activate Turbo Tax. I've waited 2 months for a solution and the only recommendation is to run my display in 800x600, why would that fix an activation issue?
Date published: 2021-03-06
Rated 5 out of 5 by from Great experience. The various features made it easy to complete my tax return. Glad to have the backup.
Date published: 2021-03-06
Rated 5 out of 5 by from WORKS FOR ME very easy to complete. no i did not talk to anybody
Date published: 2021-03-06
Rated 4 out of 5 by from Easy to use in general Easy to use in general, seems to get better each year. That said there's a couple of things that were surprising, like being unable to import information from common sources, and asking me to go find things from a previous year that I'd already filed with TurboTax.
Date published: 2021-03-06
Rated 5 out of 5 by from Technical Lead TurboTax is an very much Convenient and Excellent service
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 5049