TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Business ABSOLUTELY HORRIBLE I have used Turbotax for personal for myself and parents for 15+yrs and been very satisfied. My mom passed away in 2021 and had to file a 1041 Estate form. A simple document (easier than 1040) - yet I had to by the $185 Business to do it ! Ok fine if it works -- however this version does not import from the brokerage - I had to manually enter all the stock sells out of the trust. For many of the questions they provide almost no help - unlike the 1040-- this is just a halfbaked knock off and they are putting their effort into the mainstay 1040. THEN I got to filing and it only has about 15 states - THEY COULD HAVE TOLD ME THIS Before I bought it. I was fine with paying extra but didn't want to reenter everything again and paper file. On hold for 40 and the answer was no help. Net -- all manual - no help - no state and $185 (outrageous), Very disappointed. (rating on the 1040 - 4-5 stars)
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Process It was easy to complete all the necessary information and submit my taxes. Did not take too long.
Date published: 2022-04-15
Rated 5 out of 5 by from excellent good job excellent fantastic excellent fantastic good job
Date published: 2022-04-15
Rated 5 out of 5 by from Lovely Turbo tax is a wonderful product. Tax filing was easy.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! I was later in the game to file this year and was nervous about completing it but Turbo Tax made it easy, encouraging and simple to file! I also appreciated that I had live help if needed!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax No. 1 Been using it for 8 years and simply love it. So easy to use. Best there is.
Date published: 2022-04-15
Rated 5 out of 5 by from amazing amazing amazing amazing amazing amazing amazing amazing
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to understand and follow I needed to ask a question and received the answer within three minutes.
Date published: 2022-04-15
Rated 5 out of 5 by from easy, quick, expert advise and saves money I have used Turbo Tax for the last 3 years, It has taught me a lot about taxes and has been helpful going forward as to what to look for when adding deductions and how to record keep for next year. Plus, I have saved doing it myself.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Very easy to use. If you get confused, you can call and turbo will help you a long the way. Great service! ❤️
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5048
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Business ABSOLUTELY HORRIBLE I have used Turbotax for personal for myself and parents for 15+yrs and been very satisfied. My mom passed away in 2021 and had to file a 1041 Estate form. A simple document (easier than 1040) - yet I had to by the $185 Business to do it ! Ok fine if it works -- however this version does not import from the brokerage - I had to manually enter all the stock sells out of the trust. For many of the questions they provide almost no help - unlike the 1040-- this is just a halfbaked knock off and they are putting their effort into the mainstay 1040. THEN I got to filing and it only has about 15 states - THEY COULD HAVE TOLD ME THIS Before I bought it. I was fine with paying extra but didn't want to reenter everything again and paper file. On hold for 40 and the answer was no help. Net -- all manual - no help - no state and $185 (outrageous), Very disappointed. (rating on the 1040 - 4-5 stars)
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Process It was easy to complete all the necessary information and submit my taxes. Did not take too long.
Date published: 2022-04-15
Rated 5 out of 5 by from excellent good job excellent fantastic excellent fantastic good job
Date published: 2022-04-15
Rated 5 out of 5 by from Lovely Turbo tax is a wonderful product. Tax filing was easy.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! I was later in the game to file this year and was nervous about completing it but Turbo Tax made it easy, encouraging and simple to file! I also appreciated that I had live help if needed!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax No. 1 Been using it for 8 years and simply love it. So easy to use. Best there is.
Date published: 2022-04-15
Rated 5 out of 5 by from amazing amazing amazing amazing amazing amazing amazing amazing
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to understand and follow I needed to ask a question and received the answer within three minutes.
Date published: 2022-04-15
Rated 5 out of 5 by from easy, quick, expert advise and saves money I have used Turbo Tax for the last 3 years, It has taught me a lot about taxes and has been helpful going forward as to what to look for when adding deductions and how to record keep for next year. Plus, I have saved doing it myself.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Very easy to use. If you get confused, you can call and turbo will help you a long the way. Great service! ❤️
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5048