TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is great! This is a great product. I use it every year. I will definitely recommend to anyone.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Is Great! It's very easy to use and the option to get all the features for free for a limited time is definitely a plus! Also, with the tax experts double-checking your forms makes me feel very secure in knowing that they are done correctly.
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY! It was so easy. I will be using this next year too!
Date published: 2021-03-28
Rated 5 out of 5 by from Great tool! Very easy to file using this tool. I will continue to use while I get this type of service.
Date published: 2021-03-28
Rated 5 out of 5 by from Makes filing Taxes so easy Year after year using Turbo Tax makes it easy for me to file my complicated taxes without spending days working on them. I remember what it was like before Turbo Tax. I used to have a business and I would spend night after night and weekends reading IRS publications and calculating. Sometimes I would have a stack of forms almost an inch thick. Now I sit down and usually eFile in one day. You would think now that I'm retired it would be so much easier, but my investments and retirement funds still keep it complicated.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Live is SO easy! I called for help and got Alicia from Chicago. She was GREAT! She was able to help me quickly and walked me through items to speed up my filing. She didn't make me feel like a fool for not knowing how to do something. Very impressive.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tax Filing Software The process is fairly easy and good side support with questions, except many questions are directed to the robo response and were not helpful.
Date published: 2021-03-28
Rated 5 out of 5 by from Money Saver Great, easy, and reliable. Money saver and time saver for sure!
Date published: 2021-03-28
Rated 4 out of 5 by from Estate Taxes Made Easy I wouldn't use any other program but Turbo Tax to file my taxes. They need to included Rhode Island Estate Tax form(s). This is a definite upgrade must. Rhode Island taxes are difficult and ambiguous at best. I could really use Turbo Tax help to navigate them each year.
Date published: 2021-03-28
Rated 2 out of 5 by from Had a bit of trouble I paid for the premier, but every time I came back to work on my taxes again and I clicked to pick up where I left off, it kept taking me back to the beginning. Also trying to figure out how to get the tax credit for paying taxes to two states in one year was pretty much impossible because you needed information that you would only be able to figure out from seeing the other state return, but you couldn't see the other state return until all taxes were filed. When I asked for help the first time on Turbo Tax, I talked to someone on the phone, they said they would send me a link to help me figure out some of the number, they never sent the link. The second time I called, the person hung up on me and didn't call me back even though they had my number.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5048
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! This is a great product. I use it every year. I will definitely recommend to anyone.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Is Great! It's very easy to use and the option to get all the features for free for a limited time is definitely a plus! Also, with the tax experts double-checking your forms makes me feel very secure in knowing that they are done correctly.
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY! It was so easy. I will be using this next year too!
Date published: 2021-03-28
Rated 5 out of 5 by from Great tool! Very easy to file using this tool. I will continue to use while I get this type of service.
Date published: 2021-03-28
Rated 5 out of 5 by from Makes filing Taxes so easy Year after year using Turbo Tax makes it easy for me to file my complicated taxes without spending days working on them. I remember what it was like before Turbo Tax. I used to have a business and I would spend night after night and weekends reading IRS publications and calculating. Sometimes I would have a stack of forms almost an inch thick. Now I sit down and usually eFile in one day. You would think now that I'm retired it would be so much easier, but my investments and retirement funds still keep it complicated.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Live is SO easy! I called for help and got Alicia from Chicago. She was GREAT! She was able to help me quickly and walked me through items to speed up my filing. She didn't make me feel like a fool for not knowing how to do something. Very impressive.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tax Filing Software The process is fairly easy and good side support with questions, except many questions are directed to the robo response and were not helpful.
Date published: 2021-03-28
Rated 5 out of 5 by from Money Saver Great, easy, and reliable. Money saver and time saver for sure!
Date published: 2021-03-28
Rated 4 out of 5 by from Estate Taxes Made Easy I wouldn't use any other program but Turbo Tax to file my taxes. They need to included Rhode Island Estate Tax form(s). This is a definite upgrade must. Rhode Island taxes are difficult and ambiguous at best. I could really use Turbo Tax help to navigate them each year.
Date published: 2021-03-28
Rated 2 out of 5 by from Had a bit of trouble I paid for the premier, but every time I came back to work on my taxes again and I clicked to pick up where I left off, it kept taking me back to the beginning. Also trying to figure out how to get the tax credit for paying taxes to two states in one year was pretty much impossible because you needed information that you would only be able to figure out from seeing the other state return, but you couldn't see the other state return until all taxes were filed. When I asked for help the first time on Turbo Tax, I talked to someone on the phone, they said they would send me a link to help me figure out some of the number, they never sent the link. The second time I called, the person hung up on me and didn't call me back even though they had my number.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5048