TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
GWH35803 from
Excellent Federal Interview, OK State Interviews
State returns need better interview questions. Some are very vague and require additional, independent research to prepare and provide a proper response. E-filing can be significantly improved by entering bank account credentials once to apply to ALL federal and state refunds (or payments) or, at least, present the option to utilize the same bank account.
Date published: 2022-03-06
Rated 5 out of 5 by
Edmundo9 from
came back to turbotax
got stuck on foreign income screen associated with Form 1116. The live expert , Nadine, rescued me. from there it was all the way to finish.
Date published: 2022-03-06
Rated 4 out of 5 by
Bart48 from
TurboTax is great
I like TurboTax. Helps simplify the IRS forms. EXCEPT the TurboTax handling of foreign taxes paid (say by mutual funds, EFT's) is poor. TurboTax basically just presents Form 1116 which really is not easy to understand relative to reporting taxes paid by country.
Date published: 2022-03-06
Rated 1 out of 5 by
Hababq from
Watch out for the sneaky fees
I used turbo tax only because I had trouble getting an appointment scheduled. Free my foot. Next year I’ll avoid the process
Date published: 2022-03-06
Rated 1 out of 5 by
Bbarnes4402 from
Hidden fees over and over.
Always hit with hidden fees with this product. Every year.
Date published: 2022-03-06
Rated 2 out of 5 by
brandon2000 from
Cost goes up, product goes down
This year's turbo tax introduced several poorly designed collection flows. First, when starting it would not allow me to look at prior tax documents. I had to start the 2021s tax flow before I could review my prior documents within TurboTax. Second, stopping and starting put me in different places. At one point I completed Federal and was onto State. I stepped away and when I came back was put back into Federal and had to re-answer a significant number of questions. If I jumped back manually I again would have to re-answer questions. Whether this was intentional via design requirements or system defects it was a poor experience. Third, I had already paid, reviewed Federal twice (one before state taxes and another before paying) but yet we found an issue upon submission? How is that possible? Fourth, I am authenticated, paid, and then we need a Captcha to submit the form? Every year the price goes up and every year the product and experience go down.
Date published: 2022-03-06
Rated 5 out of 5 by
Liza77 from
Turbo Tax is Great
Turbo Tax is fast and easy to use. Like that it stores info year to year.
Date published: 2022-03-06
Rated 5 out of 5 by
DirtyRedd61 from
Cant DO IT without MY Turbo Tax!!!!!!
I have been using Turbo Tax for years and I have NEVER been disappointed. Turbo Tax is the secures, safes way to file your own taxes. I simply love Turbo Tax.
Date published: 2022-03-06
Rated 5 out of 5 by
Bob4850 from
Turbotax is GREAT
It is a step-by-step process that is very simple to follow.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Awesome
fast and easy. was absolutely simple it took no time. will definitely be using the turbo tax website again nest tax year
All TurboTax® Offerings Reviews - Page 5047
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
GWH35803 from
Excellent Federal Interview, OK State Interviews
State returns need better interview questions. Some are very vague and require additional, independent research to prepare and provide a proper response. E-filing can be significantly improved by entering bank account credentials once to apply to ALL federal and state refunds (or payments) or, at least, present the option to utilize the same bank account.
Date published: 2022-03-06
Rated 5 out of 5 by
Edmundo9 from
came back to turbotax
got stuck on foreign income screen associated with Form 1116. The live expert , Nadine, rescued me. from there it was all the way to finish.
Date published: 2022-03-06
Rated 4 out of 5 by
Bart48 from
TurboTax is great
I like TurboTax. Helps simplify the IRS forms. EXCEPT the TurboTax handling of foreign taxes paid (say by mutual funds, EFT's) is poor. TurboTax basically just presents Form 1116 which really is not easy to understand relative to reporting taxes paid by country.
Date published: 2022-03-06
Rated 1 out of 5 by
Hababq from
Watch out for the sneaky fees
I used turbo tax only because I had trouble getting an appointment scheduled. Free my foot. Next year I’ll avoid the process
Date published: 2022-03-06
Rated 1 out of 5 by
Bbarnes4402 from
Hidden fees over and over.
Always hit with hidden fees with this product. Every year.
Date published: 2022-03-06
Rated 2 out of 5 by
brandon2000 from
Cost goes up, product goes down
This year's turbo tax introduced several poorly designed collection flows. First, when starting it would not allow me to look at prior tax documents. I had to start the 2021s tax flow before I could review my prior documents within TurboTax. Second, stopping and starting put me in different places. At one point I completed Federal and was onto State. I stepped away and when I came back was put back into Federal and had to re-answer a significant number of questions. If I jumped back manually I again would have to re-answer questions. Whether this was intentional via design requirements or system defects it was a poor experience. Third, I had already paid, reviewed Federal twice (one before state taxes and another before paying) but yet we found an issue upon submission? How is that possible? Fourth, I am authenticated, paid, and then we need a Captcha to submit the form? Every year the price goes up and every year the product and experience go down.
Date published: 2022-03-06
Rated 5 out of 5 by
Liza77 from
Turbo Tax is Great
Turbo Tax is fast and easy to use. Like that it stores info year to year.
Date published: 2022-03-06
Rated 5 out of 5 by
DirtyRedd61 from
Cant DO IT without MY Turbo Tax!!!!!!
I have been using Turbo Tax for years and I have NEVER been disappointed. Turbo Tax is the secures, safes way to file your own taxes. I simply love Turbo Tax.
Date published: 2022-03-06
Rated 5 out of 5 by
Bob4850 from
Turbotax is GREAT
It is a step-by-step process that is very simple to follow.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Awesome
fast and easy. was absolutely simple it took no time. will definitely be using the turbo tax website again nest tax year
All TurboTax® Offerings Reviews - Page 5047
Date published: 2022-03-06