TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Makes filing easy Using TurboTax is a great way to get taxes done quickly and easily. Just answer question and it does all the rest easily. Click on links to figure out any thing you don't understand. I love it!
Date published: 2023-04-02
Rated 5 out of 5 by from Super Fast Tax Filing Shalique was great. Walked me though the fix I needed. Software is easy to use./
Date published: 2023-04-02
Rated 5 out of 5 by from So helpful My wife and I are filing taxes jointly for the first time. TurboTax did a great job of combining everything together and getting us the maximum refund!
Date published: 2023-04-02
Rated 1 out of 5 by from Horrible. Atrocious. Anything beyond a W-2 leads to a circular, non-helpful series of questions clearly meant to prompt you to pay more money for a fancier version of this "service."
Date published: 2023-04-02
Rated 3 out of 5 by from Great Service, But For This Cost? The site and all they have to offer make filing from your home pretty easy. My major complaint, however, is the pricing. I was initially told this would be $119, but then while checking out discovered that did NOT include a state tax file, which would be an extra $59. I really wish I could rate the service higher because it's genuinely good and very helpful, but hidden costs and not knowing what you're getting into right up front is not a good business model at all. By time all the fees were calculated, I'm fairly certain I would have paid around half of that if I'd have had a local tax person file my taxes in person.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax is great This was great but unfortunately I bought my turbotax package at staples, not knowing that it was not going to work with my old operating system. I had to repurchase it on-line. It was a double expense. Then I could not download last years taxes. That was a first. But otherwise it was great. Took longer than expected and Mike who helped me through all of this was also great!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy and fanTAXtic I love how easy and organized Turbo Tax is - I get very anxious around taxes and do not have the most well-rounded education on tax information, so Turbo Tax makes it easy to understand and find the correct information! Turbo Tax has several points in the process where I can ask questions and helpful hints and tips on where I can find the information I need. This process was quick, painless, and easy to work through.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax helped me out a lot TurboTax helped me through a complicated and complex return that I could nto hope to do on my own. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks again for 2022 Taxes Absolutely wonderful. I can't imagine doing my taxes without using Turbo Tax. Been using it for many years.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Review There were no problems entering information. Everything went very smooth. Easy to follow instructions.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes filing easy Using TurboTax is a great way to get taxes done quickly and easily. Just answer question and it does all the rest easily. Click on links to figure out any thing you don't understand. I love it!
Date published: 2023-04-02
Rated 5 out of 5 by from Super Fast Tax Filing Shalique was great. Walked me though the fix I needed. Software is easy to use./
Date published: 2023-04-02
Rated 5 out of 5 by from So helpful My wife and I are filing taxes jointly for the first time. TurboTax did a great job of combining everything together and getting us the maximum refund!
Date published: 2023-04-02
Rated 1 out of 5 by from Horrible. Atrocious. Anything beyond a W-2 leads to a circular, non-helpful series of questions clearly meant to prompt you to pay more money for a fancier version of this "service."
Date published: 2023-04-02
Rated 3 out of 5 by from Great Service, But For This Cost? The site and all they have to offer make filing from your home pretty easy. My major complaint, however, is the pricing. I was initially told this would be $119, but then while checking out discovered that did NOT include a state tax file, which would be an extra $59. I really wish I could rate the service higher because it's genuinely good and very helpful, but hidden costs and not knowing what you're getting into right up front is not a good business model at all. By time all the fees were calculated, I'm fairly certain I would have paid around half of that if I'd have had a local tax person file my taxes in person.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax is great This was great but unfortunately I bought my turbotax package at staples, not knowing that it was not going to work with my old operating system. I had to repurchase it on-line. It was a double expense. Then I could not download last years taxes. That was a first. But otherwise it was great. Took longer than expected and Mike who helped me through all of this was also great!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is easy and fanTAXtic I love how easy and organized Turbo Tax is - I get very anxious around taxes and do not have the most well-rounded education on tax information, so Turbo Tax makes it easy to understand and find the correct information! Turbo Tax has several points in the process where I can ask questions and helpful hints and tips on where I can find the information I need. This process was quick, painless, and easy to work through.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax helped me out a lot TurboTax helped me through a complicated and complex return that I could nto hope to do on my own. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks again for 2022 Taxes Absolutely wonderful. I can't imagine doing my taxes without using Turbo Tax. Been using it for many years.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Review There were no problems entering information. Everything went very smooth. Easy to follow instructions.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5040