TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Don’t think I’m using next year At first I was excited to hear that this year TurboTax was offering a live feature with a real person. I was debating on getting my taxes done by someone else but after noticing they had this feature I decided to use TurboTax. The price stated on the website seemed reasonable which I was OK with but of course after my taxes almost being completed and having the price reviewed with me, I discovered that it was way more than anticipated. It ended up being almost $700!! That is ridiculous. I feel like TurboTax purposely hikes up the price once you’re Almost done so you could just decide to go through with it. I have been using TurboTax for a long time now but I might end up going somewhere else next year because of this. I can get my taxes done way faster and I’m sure for way cheaper than this.
Date published: 2022-03-09
Rated 5 out of 5 by from I love TurboTax I love TurboTax they are a great tax help they were very polite and professional
Date published: 2022-03-09
Rated 5 out of 5 by from very helpful Travis was very helpful and nice, he got the answers to my questions. thanks for his help.
Date published: 2022-03-09
Rated 5 out of 5 by from Nice Pretty good man it's neat for sure yo. My girl Rene got me right.
Date published: 2022-03-09
Rated 5 out of 5 by from Great Service! Ken provided great service and insight on how to prepare taxes.
Date published: 2022-03-09
Rated 5 out of 5 by from Excellent service My tax expert helped me to file the taxes once i shared all the documents they need. Responds very quickly to any questions and helped to clear all my doubts
Date published: 2022-03-09
Rated 4 out of 5 by from Helpful My tax expert was professional and knowledgeable. I had some question about my taxes and they were able to answer them.
Date published: 2022-03-09
Rated 5 out of 5 by from Great! Takes long because I rather put my own information but it works becaues i want to make sure all my information is correct.
Date published: 2022-03-09
Rated 4 out of 5 by from good it is easy to follow I work for only one day. and i am not very good in English. Next year, I will continue to use this software. I hope to finish my tax return faster.
Date published: 2022-03-09
Rated 5 out of 5 by from Amazing! Both Philip and Debra were amazing to work with! Extremely happy with the result, looking forward to working with TurboTax again next year!
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5034
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Don’t think I’m using next year At first I was excited to hear that this year TurboTax was offering a live feature with a real person. I was debating on getting my taxes done by someone else but after noticing they had this feature I decided to use TurboTax. The price stated on the website seemed reasonable which I was OK with but of course after my taxes almost being completed and having the price reviewed with me, I discovered that it was way more than anticipated. It ended up being almost $700!! That is ridiculous. I feel like TurboTax purposely hikes up the price once you’re Almost done so you could just decide to go through with it. I have been using TurboTax for a long time now but I might end up going somewhere else next year because of this. I can get my taxes done way faster and I’m sure for way cheaper than this.
Date published: 2022-03-09
Rated 5 out of 5 by from I love TurboTax I love TurboTax they are a great tax help they were very polite and professional
Date published: 2022-03-09
Rated 5 out of 5 by from very helpful Travis was very helpful and nice, he got the answers to my questions. thanks for his help.
Date published: 2022-03-09
Rated 5 out of 5 by from Nice Pretty good man it's neat for sure yo. My girl Rene got me right.
Date published: 2022-03-09
Rated 5 out of 5 by from Great Service! Ken provided great service and insight on how to prepare taxes.
Date published: 2022-03-09
Rated 5 out of 5 by from Excellent service My tax expert helped me to file the taxes once i shared all the documents they need. Responds very quickly to any questions and helped to clear all my doubts
Date published: 2022-03-09
Rated 4 out of 5 by from Helpful My tax expert was professional and knowledgeable. I had some question about my taxes and they were able to answer them.
Date published: 2022-03-09
Rated 5 out of 5 by from Great! Takes long because I rather put my own information but it works becaues i want to make sure all my information is correct.
Date published: 2022-03-09
Rated 4 out of 5 by from good it is easy to follow I work for only one day. and i am not very good in English. Next year, I will continue to use this software. I hope to finish my tax return faster.
Date published: 2022-03-09
Rated 5 out of 5 by from Amazing! Both Philip and Debra were amazing to work with! Extremely happy with the result, looking forward to working with TurboTax again next year!
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5034