TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Keeps getting easier every year Seems like this years forms were quicker and easier. This makes filing so much better.
Date published: 2023-04-02
Rated 2 out of 5 by from Forced me to pay $170 I had a tiny amount of capital gains from a merger, and TurboTax required me to buy "premium" to file for this. Frustrating because I didn't even choose to sell those stocks.
Date published: 2023-04-02
Rated 2 out of 5 by from forced into turbotax live option i'm quite concerned about having no cancel out option in the beginning of your service for turbotax live. your website would not allow me to cancel this and move forward with my return. So I felt forced to pay the extra $200 when I really didn't want to in the first place. I also was surprised to see that only 1 of all the categories for deductions on my direct sales 1099 held memory of what I deducted the year before, which means I had to jog my memory on which deductions I was able to continue and take again. the live help only assisted with tech support for navigating the page platforms.
Date published: 2023-04-02
Rated 1 out of 5 by from Shouldn't need software to stay out of jail Taxes have gotten needlessly complicated. The government already has all of this information and can do my taxes for me. Software like this shouldn't be necessary, but it is due to poor government policy that gets lobbied for. The common person who has to pay TurboTax is the one who suffers. I shouldn't have to do this just to pay my taxes so I don't go to prison.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is very easy and self explanatory I was great that they had most of my information in and that they reviewed everything before I filed.
Date published: 2023-04-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND EASY TO USE VERY EASY TO USE, I DON HAVE TO THINK TOO MUCH AND FINISH REALLY QUICK.
Date published: 2023-04-02
Rated 4 out of 5 by from Love the product overall. I have used the product for over 15 years and I find it easy and simple to use.. it can get confusing from year to year when you change versions like Business, etc.. then that goes away.. also I would like to side by side from prior year to return. also i liked the running totals what you had at the top of the screen last year.
Date published: 2023-04-02
Rated 5 out of 5 by from easy and fast better each year . fast and easy with great format
Date published: 2023-04-02
Rated 2 out of 5 by from Final Review not clear what is needs to be correct Final Review not clear what is needs to be correct. So you are back at doing it manual. What the point of paying for this product if you ended up doing manually and mail it. This is Neary an every year thing. Next year moving on to different product that make more sense
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax is a very easy to follow program. As easy to follow and intuitive as tax preparation software can be. Very thorough, and I like that it checks your progress and data entry throughout the process, and at the conclusion of your work prior to processing your forms at both the federal and state level.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Keeps getting easier every year Seems like this years forms were quicker and easier. This makes filing so much better.
Date published: 2023-04-02
Rated 2 out of 5 by from Forced me to pay $170 I had a tiny amount of capital gains from a merger, and TurboTax required me to buy "premium" to file for this. Frustrating because I didn't even choose to sell those stocks.
Date published: 2023-04-02
Rated 2 out of 5 by from forced into turbotax live option i'm quite concerned about having no cancel out option in the beginning of your service for turbotax live. your website would not allow me to cancel this and move forward with my return. So I felt forced to pay the extra $200 when I really didn't want to in the first place. I also was surprised to see that only 1 of all the categories for deductions on my direct sales 1099 held memory of what I deducted the year before, which means I had to jog my memory on which deductions I was able to continue and take again. the live help only assisted with tech support for navigating the page platforms.
Date published: 2023-04-02
Rated 1 out of 5 by from Shouldn't need software to stay out of jail Taxes have gotten needlessly complicated. The government already has all of this information and can do my taxes for me. Software like this shouldn't be necessary, but it is due to poor government policy that gets lobbied for. The common person who has to pay TurboTax is the one who suffers. I shouldn't have to do this just to pay my taxes so I don't go to prison.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is very easy and self explanatory I was great that they had most of my information in and that they reviewed everything before I filed.
Date published: 2023-04-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND EASY TO USE VERY EASY TO USE, I DON HAVE TO THINK TOO MUCH AND FINISH REALLY QUICK.
Date published: 2023-04-02
Rated 4 out of 5 by from Love the product overall. I have used the product for over 15 years and I find it easy and simple to use.. it can get confusing from year to year when you change versions like Business, etc.. then that goes away.. also I would like to side by side from prior year to return. also i liked the running totals what you had at the top of the screen last year.
Date published: 2023-04-02
Rated 5 out of 5 by from easy and fast better each year . fast and easy with great format
Date published: 2023-04-02
Rated 2 out of 5 by from Final Review not clear what is needs to be correct Final Review not clear what is needs to be correct. So you are back at doing it manual. What the point of paying for this product if you ended up doing manually and mail it. This is Neary an every year thing. Next year moving on to different product that make more sense
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax is a very easy to follow program. As easy to follow and intuitive as tax preparation software can be. Very thorough, and I like that it checks your progress and data entry throughout the process, and at the conclusion of your work prior to processing your forms at both the federal and state level.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5030