TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Issues in efiling I was told to review before e filling but keeps on repeating but no ways to resolve the issue, called the customer service or tax expert twice still doesn't know how to go back and resolve the issue, the only suggestion is to delete the form and enter it again, I have been with turbo tax for nine years never had this kind of issue.
Date published: 2022-03-09
Rated 4 out of 5 by from I have used turbo tax for many years now & is grea My experience was good & answered the question correctly
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It's an easy platform to navigate. And the prompts are helpful. Making sure you've have filled out forms correctly.
Date published: 2022-03-09
Rated 2 out of 5 by from Lots of technical issues I've spent hours trying to efile. Says it can't connect. Then I try to update TTbiz2021... says it can't find the server.. what a waste of time. Finally, I decide to update by downloading an update file manually. Finally TT connects and I'm able to efile after updating with the latest patch. Your product and service needs a complete overhaul. I've been using QB and TT for years.. and every year I pull my hair out (nothing left). A good alternative to QB and TT will sink your ship.. you don't seem to get it. Believe me, if I could change products easily.. my relationship with QB and TT would be history.
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax was really helpful I chose the free upgrade to live and it helped me out a lot because I had a lot of questions and needed help. The only thing I didn't like was that because I have "lifetime learning credits" it was mandatory for me to upgrade more to Delux in order for me to file.
Date published: 2022-03-09
Rated 5 out of 5 by from Extremely Satisfy I like how you can search how you can find info on the forms
Date published: 2022-03-09
Rated 5 out of 5 by from turbotax is easy an convenient I found it easy because my taxes are simple and even I choose not to paid they help me to finish my taxes.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax Easy to work with The software was easy to load. And to enter all data with explanations if there were questions on where to put the amounts.
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome State / Federal filing. I love LR. Easy to use mostly.
Date published: 2022-03-09
Rated 3 out of 5 by from its okay I loved the one on one experience and how easy it was to file
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Issues in efiling I was told to review before e filling but keeps on repeating but no ways to resolve the issue, called the customer service or tax expert twice still doesn't know how to go back and resolve the issue, the only suggestion is to delete the form and enter it again, I have been with turbo tax for nine years never had this kind of issue.
Date published: 2022-03-09
Rated 4 out of 5 by from I have used turbo tax for many years now & is grea My experience was good & answered the question correctly
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It's an easy platform to navigate. And the prompts are helpful. Making sure you've have filled out forms correctly.
Date published: 2022-03-09
Rated 2 out of 5 by from Lots of technical issues I've spent hours trying to efile. Says it can't connect. Then I try to update TTbiz2021... says it can't find the server.. what a waste of time. Finally, I decide to update by downloading an update file manually. Finally TT connects and I'm able to efile after updating with the latest patch. Your product and service needs a complete overhaul. I've been using QB and TT for years.. and every year I pull my hair out (nothing left). A good alternative to QB and TT will sink your ship.. you don't seem to get it. Believe me, if I could change products easily.. my relationship with QB and TT would be history.
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax was really helpful I chose the free upgrade to live and it helped me out a lot because I had a lot of questions and needed help. The only thing I didn't like was that because I have "lifetime learning credits" it was mandatory for me to upgrade more to Delux in order for me to file.
Date published: 2022-03-09
Rated 5 out of 5 by from Extremely Satisfy I like how you can search how you can find info on the forms
Date published: 2022-03-09
Rated 5 out of 5 by from turbotax is easy an convenient I found it easy because my taxes are simple and even I choose not to paid they help me to finish my taxes.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax Easy to work with The software was easy to load. And to enter all data with explanations if there were questions on where to put the amounts.
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome State / Federal filing. I love LR. Easy to use mostly.
Date published: 2022-03-09
Rated 3 out of 5 by from its okay I loved the one on one experience and how easy it was to file
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5027