TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
sophwhig from
i love turbo tax
IT WAS GREAT...............................................................................................................................................................................
Date published: 2023-03-29
Rated 4 out of 5 by
LinMD from
Good resource
It was quick and easy; however, there are some parts that can be better explain. Overall it is a very useful tool.
Date published: 2023-03-29
Rated 3 out of 5 by
Pretty14 from
Why was turbotax software changed?
A lot more tedious and difficult to understand what exactly was needed to move along
Date published: 2023-03-29
Rated 2 out of 5 by
ballsak from
hidden fees
TurboTax doesn't tell you they charge $40 to pay the stupid filing through your tax return. Very annoyed. Not impressed. At least they save all the information that I had already entered.
Date published: 2023-03-29
Rated 4 out of 5 by
VizP from
TurboTax is good but still hasissues/ SW bugs
Like the process TT takes you through to figure out taxes but along the way ran across an old bug i hit every year and then at the end a new problem of not being able to make creditcard payment to pay for TT. On the 4th call finally got a hold of someone who was aware of this problem and told me the work around is to enter a wrong address "123 main street" as you address line for billing, otherwise it would not work.
Date published: 2023-03-29
Rated 5 out of 5 by
alivivere from
so simple and helpful for my slow brain
I asked so many questions all people were so helpful happy I got threw it. first time filing taxes.
Date published: 2023-03-29
Rated 4 out of 5 by
Sister girly 63 from
Turbo Tax was great
the process was great! however some parts were a bit confusing since I worked with the desktop version
Date published: 2023-03-29
Rated 4 out of 5 by
Gilmark from
Worked well for someone who doesn't understand!
It went better than last year. Thank you for all the help.
Date published: 2023-03-29
Rated 5 out of 5 by
HeideP73 from
Turbo tax is excellent
Turbo Tax is always easy to use, and up to date on all tax benefits
Date published: 2023-03-29
Rated 4 out of 5 by
bbrodt from
This is a great product
TT is great for anyone with a relatively simple return. We have used a professional tax accountant in the past (between $400 and $700!) and TT does just as good a job with our Fed & CO state tax returns. Only issue I have found that I wish TT could fix is that tax documents created with the desktop app (a CD purchased from Costco) do not transfer to the online version.
All TurboTax® Offerings Reviews - Page 5026
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
sophwhig from
i love turbo tax
IT WAS GREAT...............................................................................................................................................................................
Date published: 2023-03-29
Rated 4 out of 5 by
LinMD from
Good resource
It was quick and easy; however, there are some parts that can be better explain. Overall it is a very useful tool.
Date published: 2023-03-29
Rated 3 out of 5 by
Pretty14 from
Why was turbotax software changed?
A lot more tedious and difficult to understand what exactly was needed to move along
Date published: 2023-03-29
Rated 2 out of 5 by
ballsak from
hidden fees
TurboTax doesn't tell you they charge $40 to pay the stupid filing through your tax return. Very annoyed. Not impressed. At least they save all the information that I had already entered.
Date published: 2023-03-29
Rated 4 out of 5 by
VizP from
TurboTax is good but still hasissues/ SW bugs
Like the process TT takes you through to figure out taxes but along the way ran across an old bug i hit every year and then at the end a new problem of not being able to make creditcard payment to pay for TT. On the 4th call finally got a hold of someone who was aware of this problem and told me the work around is to enter a wrong address "123 main street" as you address line for billing, otherwise it would not work.
Date published: 2023-03-29
Rated 5 out of 5 by
alivivere from
so simple and helpful for my slow brain
I asked so many questions all people were so helpful happy I got threw it. first time filing taxes.
Date published: 2023-03-29
Rated 4 out of 5 by
Sister girly 63 from
Turbo Tax was great
the process was great! however some parts were a bit confusing since I worked with the desktop version
Date published: 2023-03-29
Rated 4 out of 5 by
Gilmark from
Worked well for someone who doesn't understand!
It went better than last year. Thank you for all the help.
Date published: 2023-03-29
Rated 5 out of 5 by
HeideP73 from
Turbo tax is excellent
Turbo Tax is always easy to use, and up to date on all tax benefits
Date published: 2023-03-29
Rated 4 out of 5 by
bbrodt from
This is a great product
TT is great for anyone with a relatively simple return. We have used a professional tax accountant in the past (between $400 and $700!) and TT does just as good a job with our Fed & CO state tax returns. Only issue I have found that I wish TT could fix is that tax documents created with the desktop app (a CD purchased from Costco) do not transfer to the online version.
All TurboTax® Offerings Reviews - Page 5026
Date published: 2023-03-29