TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from i love turbo tax IT WAS GREAT...............................................................................................................................................................................
Date published: 2023-03-29
Rated 4 out of 5 by from Good resource It was quick and easy; however, there are some parts that can be better explain. Overall it is a very useful tool.
Date published: 2023-03-29
Rated 3 out of 5 by from Why was turbotax software changed? A lot more tedious and difficult to understand what exactly was needed to move along
Date published: 2023-03-29
Rated 2 out of 5 by from hidden fees TurboTax doesn't tell you they charge $40 to pay the stupid filing through your tax return. Very annoyed. Not impressed. At least they save all the information that I had already entered.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax is good but still hasissues/ SW bugs Like the process TT takes you through to figure out taxes but along the way ran across an old bug i hit every year and then at the end a new problem of not being able to make creditcard payment to pay for TT. On the 4th call finally got a hold of someone who was aware of this problem and told me the work around is to enter a wrong address "123 main street" as you address line for billing, otherwise it would not work.
Date published: 2023-03-29
Rated 5 out of 5 by from so simple and helpful for my slow brain I asked so many questions all people were so helpful happy I got threw it. first time filing taxes.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax was great the process was great! however some parts were a bit confusing since I worked with the desktop version
Date published: 2023-03-29
Rated 4 out of 5 by from Worked well for someone who doesn't understand! It went better than last year. Thank you for all the help.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is excellent Turbo Tax is always easy to use, and up to date on all tax benefits
Date published: 2023-03-29
Rated 4 out of 5 by from This is a great product TT is great for anyone with a relatively simple return. We have used a professional tax accountant in the past (between $400 and $700!) and TT does just as good a job with our Fed & CO state tax returns. Only issue I have found that I wish TT could fix is that tax documents created with the desktop app (a CD purchased from Costco) do not transfer to the online version.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5026
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i love turbo tax IT WAS GREAT...............................................................................................................................................................................
Date published: 2023-03-29
Rated 4 out of 5 by from Good resource It was quick and easy; however, there are some parts that can be better explain. Overall it is a very useful tool.
Date published: 2023-03-29
Rated 3 out of 5 by from Why was turbotax software changed? A lot more tedious and difficult to understand what exactly was needed to move along
Date published: 2023-03-29
Rated 2 out of 5 by from hidden fees TurboTax doesn't tell you they charge $40 to pay the stupid filing through your tax return. Very annoyed. Not impressed. At least they save all the information that I had already entered.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax is good but still hasissues/ SW bugs Like the process TT takes you through to figure out taxes but along the way ran across an old bug i hit every year and then at the end a new problem of not being able to make creditcard payment to pay for TT. On the 4th call finally got a hold of someone who was aware of this problem and told me the work around is to enter a wrong address "123 main street" as you address line for billing, otherwise it would not work.
Date published: 2023-03-29
Rated 5 out of 5 by from so simple and helpful for my slow brain I asked so many questions all people were so helpful happy I got threw it. first time filing taxes.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax was great the process was great! however some parts were a bit confusing since I worked with the desktop version
Date published: 2023-03-29
Rated 4 out of 5 by from Worked well for someone who doesn't understand! It went better than last year. Thank you for all the help.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is excellent Turbo Tax is always easy to use, and up to date on all tax benefits
Date published: 2023-03-29
Rated 4 out of 5 by from This is a great product TT is great for anyone with a relatively simple return. We have used a professional tax accountant in the past (between $400 and $700!) and TT does just as good a job with our Fed & CO state tax returns. Only issue I have found that I wish TT could fix is that tax documents created with the desktop app (a CD purchased from Costco) do not transfer to the online version.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5026