TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from fees and pricing the way the program goes about suggesting pricing and packages makes an already irritating process more irritating. everything is free until its not, and then there's a random charge added additionally. and not sure how confidential this review process is if i have to give my email.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax Turbo Tax was easy to use. First time doing it myself. Not a bad experience.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a big help! I've been using Turbotax for several years now. I love how user friendly the program is.
Date published: 2022-04-18
Rated 4 out of 5 by from Be careful to sign up for the right product I love turbo tax but this year I somehow signed up for the Live Deluxe. I was surprised to see 159 at checkout. No way to switch it unless you start all over. I almost did it but couldn't bear it. I did not even use the live services. Otherwise love the program, I use it every single year. Just somehow got into the wrong product.
Date published: 2022-04-18
Rated 2 out of 5 by from Sketchy Payments They charge a huge fee to take the filing payment out of the return. Is not obvious until almost completed
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing! I've had amazing experience with TurboTax.They've always been so helpful in filing my return
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed this year... Have used Turbo Tax for YEARS. This year was struggling with my son's return as a non-resident for AR - Turbo Tax charged me $45 and then I could not efile, had to print out and drive to post office. I am hoping for a refund of that $45. Paid $45 for PA, and then was charged $25 each to efile DE and PA. Seems like a lot of charges this year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very good thanks for helping me get my taxes completed. Turbo is an excellent tool
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed Easy interface! I wish you had submitted my taxes when I actually did and submitted them, rather than just saving the info.
Date published: 2022-04-18
Rated 5 out of 5 by from Done with ease. It was great. It guided me step-by-step. Grateful!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 503
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from fees and pricing the way the program goes about suggesting pricing and packages makes an already irritating process more irritating. everything is free until its not, and then there's a random charge added additionally. and not sure how confidential this review process is if i have to give my email.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax Turbo Tax was easy to use. First time doing it myself. Not a bad experience.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a big help! I've been using Turbotax for several years now. I love how user friendly the program is.
Date published: 2022-04-18
Rated 4 out of 5 by from Be careful to sign up for the right product I love turbo tax but this year I somehow signed up for the Live Deluxe. I was surprised to see 159 at checkout. No way to switch it unless you start all over. I almost did it but couldn't bear it. I did not even use the live services. Otherwise love the program, I use it every single year. Just somehow got into the wrong product.
Date published: 2022-04-18
Rated 2 out of 5 by from Sketchy Payments They charge a huge fee to take the filing payment out of the return. Is not obvious until almost completed
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing! I've had amazing experience with TurboTax.They've always been so helpful in filing my return
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed this year... Have used Turbo Tax for YEARS. This year was struggling with my son's return as a non-resident for AR - Turbo Tax charged me $45 and then I could not efile, had to print out and drive to post office. I am hoping for a refund of that $45. Paid $45 for PA, and then was charged $25 each to efile DE and PA. Seems like a lot of charges this year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very good thanks for helping me get my taxes completed. Turbo is an excellent tool
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed Easy interface! I wish you had submitted my taxes when I actually did and submitted them, rather than just saving the info.
Date published: 2022-04-18
Rated 5 out of 5 by from Done with ease. It was great. It guided me step-by-step. Grateful!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 503