TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Very frustrating bug with charitable donations Unsure whether I got the charitable donations part right, and the only way to be sure was to pay an extra $100 to speak with someone directly to deal with YOUR bug. I'll be looking for another tax preparation service next year.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax was quick and easy I did the e-filing and uploaded my w-4. I was complete in less than 30 minutes. No hassle for my dough!!! Thanks TurboTax
Date published: 2021-03-28
Rated 5 out of 5 by from Faster & easier than using a preparer We have switched back and forth using a CPA for tax returns. There is a kind of security in doing this, but I have found that the time I spend putting together the tax planner is about the same time it takes to walk through Turbo Tax. The step by step approach in TT leaves little chance for error and is just faster overall.
Date published: 2021-03-28
Rated 3 out of 5 by from e-filing is too expensive I owed money Federal but had a refund on my state. I wanted to e-file my state for my "free" e-file but didn't have that choice. $25 is too much to charge, so I sent both in the mail.
Date published: 2021-03-28
Rated 5 out of 5 by from Gets better every year! Process is more streamlined with each year. Overall, completely satisfied with the clarity of the questions, simplicity, and safety. A couple of areas remain awkward but can work through without too much frustration. Thanks TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Love Turbo Tax Very happy with how easy they make it to file taxes. I especially like that they added videos explaining new information that they did not have included last year. Everything was an easy click and I got my taxes done in about an hour!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy filing with Turbo tax is super easy! Very straight forward and easy to naviagte
Date published: 2021-03-28
Rated 5 out of 5 by from AWESOME IT IS ALWAYS SO EASY TO NAVIGATE THROUGH AND TRUSTWORTHY
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is doing a great job. Easy to follow instructions and file on your own if it is a simple situation. Thank you TurboTax.
Date published: 2021-03-28
Rated 5 out of 5 by from TuroTax does the job I've been happily using TurboTax for years. I recently had to start using the business version and it works just as well.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5019
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very frustrating bug with charitable donations Unsure whether I got the charitable donations part right, and the only way to be sure was to pay an extra $100 to speak with someone directly to deal with YOUR bug. I'll be looking for another tax preparation service next year.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax was quick and easy I did the e-filing and uploaded my w-4. I was complete in less than 30 minutes. No hassle for my dough!!! Thanks TurboTax
Date published: 2021-03-28
Rated 5 out of 5 by from Faster & easier than using a preparer We have switched back and forth using a CPA for tax returns. There is a kind of security in doing this, but I have found that the time I spend putting together the tax planner is about the same time it takes to walk through Turbo Tax. The step by step approach in TT leaves little chance for error and is just faster overall.
Date published: 2021-03-28
Rated 3 out of 5 by from e-filing is too expensive I owed money Federal but had a refund on my state. I wanted to e-file my state for my "free" e-file but didn't have that choice. $25 is too much to charge, so I sent both in the mail.
Date published: 2021-03-28
Rated 5 out of 5 by from Gets better every year! Process is more streamlined with each year. Overall, completely satisfied with the clarity of the questions, simplicity, and safety. A couple of areas remain awkward but can work through without too much frustration. Thanks TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Love Turbo Tax Very happy with how easy they make it to file taxes. I especially like that they added videos explaining new information that they did not have included last year. Everything was an easy click and I got my taxes done in about an hour!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy filing with Turbo tax is super easy! Very straight forward and easy to naviagte
Date published: 2021-03-28
Rated 5 out of 5 by from AWESOME IT IS ALWAYS SO EASY TO NAVIGATE THROUGH AND TRUSTWORTHY
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is doing a great job. Easy to follow instructions and file on your own if it is a simple situation. Thank you TurboTax.
Date published: 2021-03-28
Rated 5 out of 5 by from TuroTax does the job I've been happily using TurboTax for years. I recently had to start using the business version and it works just as well.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5019