TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax since 1996!!! My 2020 tax returns...another painless process thanks to TurboTax. Although I am quite experienced using the product (25 years), I still choose the option of letting TurboTax walk me through the entire process to make sure I don't miss something, as there are changes in every tax year.
Date published: 2021-03-25
Rated 5 out of 5 by from Great help The app had some issues, but the team walked me through it and made for a better return. Thank you Turbo Tax!
Date published: 2021-03-25
Rated 5 out of 5 by from TURBO IS AWESOME GREAT SERVICE IT REALLY HELPS ! They always have the info im looking for such an awesome tool to have and it saves money.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy and thorough Turbo Tax makes doing taxes by yourself simple and straight forward. It's easy enough for anyone to follow, and provides advice and tips throughout where explanations or details are needed. And it's also thorough with many options to cover all areas, ensuring you have the possibility to minimize payments and maximize returns.
Date published: 2021-03-25
Rated 3 out of 5 by from Usually reliable, gave me some trouble this year! I have used TurboTax to prepare my taxes since 2008. Usually it is simple and reliable. I like the lighthearted tone of the script. For this 2020 year, the software gave me some problems: It insisted on keeping payment vouchers, which I do not need, it with my tax forms. I was also confused about whether I am filing with the Standard Deduction or Itemized Deductions. Now that my forms are complete, I am not certain which method was used. I am less likely to recommend this software this year.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is great I had a great experience using turbo tax it was easy to use
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes filing taxes easy. The extra information provided in the sidebars is very helpful in understanding the whys and wherefors of filing.
Date published: 2021-03-25
Rated 4 out of 5 by from 2020 TurboTax is pretty good. I have used TurboTax for many years2020 TurboTax Premier was accurate and worked fine after I figured out what to delete from my imported 2019 data. It had imported the boilerplate from mine and my spouse's 1099-R's. When I imported the 2020 1099-R's from my brokerage TurboTax put my 1099-R data in my spouse's boilerplate (names for the IRA's were reversed). I suppose it was my fault that I imported in the wrong order but who would have thought TurboTax would not ID the boilerplate in some common fashion such as SS number, or other? I tried for a while to correct the issue but finally had to delete the whole joint return and start over. This time I deleted the 1099-R boilerplates before I imported the new 2020 1099-R's from the brokerage and everything worked well.
Date published: 2021-03-25
Rated 5 out of 5 by from Great Program Easy to use and flows well to each part of the return process
Date published: 2021-03-25
Rated 5 out of 5 by from Very good product Easy to use, have used turbo tax for 10 years or so.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax since 1996!!! My 2020 tax returns...another painless process thanks to TurboTax. Although I am quite experienced using the product (25 years), I still choose the option of letting TurboTax walk me through the entire process to make sure I don't miss something, as there are changes in every tax year.
Date published: 2021-03-25
Rated 5 out of 5 by from Great help The app had some issues, but the team walked me through it and made for a better return. Thank you Turbo Tax!
Date published: 2021-03-25
Rated 5 out of 5 by from TURBO IS AWESOME GREAT SERVICE IT REALLY HELPS ! They always have the info im looking for such an awesome tool to have and it saves money.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy and thorough Turbo Tax makes doing taxes by yourself simple and straight forward. It's easy enough for anyone to follow, and provides advice and tips throughout where explanations or details are needed. And it's also thorough with many options to cover all areas, ensuring you have the possibility to minimize payments and maximize returns.
Date published: 2021-03-25
Rated 3 out of 5 by from Usually reliable, gave me some trouble this year! I have used TurboTax to prepare my taxes since 2008. Usually it is simple and reliable. I like the lighthearted tone of the script. For this 2020 year, the software gave me some problems: It insisted on keeping payment vouchers, which I do not need, it with my tax forms. I was also confused about whether I am filing with the Standard Deduction or Itemized Deductions. Now that my forms are complete, I am not certain which method was used. I am less likely to recommend this software this year.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is great I had a great experience using turbo tax it was easy to use
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes filing taxes easy. The extra information provided in the sidebars is very helpful in understanding the whys and wherefors of filing.
Date published: 2021-03-25
Rated 4 out of 5 by from 2020 TurboTax is pretty good. I have used TurboTax for many years2020 TurboTax Premier was accurate and worked fine after I figured out what to delete from my imported 2019 data. It had imported the boilerplate from mine and my spouse's 1099-R's. When I imported the 2020 1099-R's from my brokerage TurboTax put my 1099-R data in my spouse's boilerplate (names for the IRA's were reversed). I suppose it was my fault that I imported in the wrong order but who would have thought TurboTax would not ID the boilerplate in some common fashion such as SS number, or other? I tried for a while to correct the issue but finally had to delete the whole joint return and start over. This time I deleted the 1099-R boilerplates before I imported the new 2020 1099-R's from the brokerage and everything worked well.
Date published: 2021-03-25
Rated 5 out of 5 by from Great Program Easy to use and flows well to each part of the return process
Date published: 2021-03-25
Rated 5 out of 5 by from Very good product Easy to use, have used turbo tax for 10 years or so.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5017