TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax was not as user friendly this year I have used TurboTax for 24 years and have always had rave reviews with layout, ease of use, etc. But, this year, it was not user friendly particularly in the stock / mutual fund section. It too more clicks to get things entered, the AI for connecting to 3rd party websites did not reconcile with previous years so I had duplicates and had to still manually enter a lot of information. In addition, the blue hyperlinks in this section were often not helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is so easy to use. I was a tax preparer in the past. I use Turbo Tax for my whole family. It is incredibly easy to navigate and it makes filing simple. I highly recommend it for most returns.
Date published: 2023-04-02
Rated 1 out of 5 by from This should be a free service This service should be free and provided directly by the US government, requiring little to no labor on the part of the taxpayer. Please stop lobbying Congress to prevent this service.
Date published: 2023-04-02
Rated 3 out of 5 by from I appreciate the options. I appreciate the options and assistance so that I can do and UNDERSTAND what I am filing and why.
Date published: 2023-04-02
Rated 5 out of 5 by from Very Intuitive Turbo Tax Makes it Easy, Walks you through every step.
Date published: 2023-04-02
Rated 4 out of 5 by from loved it no didn't use anything but turbo tax. Ill use in future for sure
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to navigate Very easy to navigate and returning customers have it really easy, since turbo tax just imports all your info from the previous year that applies.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peasy It's great to have them import the things I need to do my taxes!
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax needs to calm down Turbo Tax needs to lessen the amount of self-advertising they do. It is distracting while trying to focus on tax filing. The prices for upgrades are also ridiculous.
Date published: 2023-04-02
Rated 5 out of 5 by from Super easy to use! Turbotax makes my life easier every April! Will use again next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5015
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax was not as user friendly this year I have used TurboTax for 24 years and have always had rave reviews with layout, ease of use, etc. But, this year, it was not user friendly particularly in the stock / mutual fund section. It too more clicks to get things entered, the AI for connecting to 3rd party websites did not reconcile with previous years so I had duplicates and had to still manually enter a lot of information. In addition, the blue hyperlinks in this section were often not helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is so easy to use. I was a tax preparer in the past. I use Turbo Tax for my whole family. It is incredibly easy to navigate and it makes filing simple. I highly recommend it for most returns.
Date published: 2023-04-02
Rated 1 out of 5 by from This should be a free service This service should be free and provided directly by the US government, requiring little to no labor on the part of the taxpayer. Please stop lobbying Congress to prevent this service.
Date published: 2023-04-02
Rated 3 out of 5 by from I appreciate the options. I appreciate the options and assistance so that I can do and UNDERSTAND what I am filing and why.
Date published: 2023-04-02
Rated 5 out of 5 by from Very Intuitive Turbo Tax Makes it Easy, Walks you through every step.
Date published: 2023-04-02
Rated 4 out of 5 by from loved it no didn't use anything but turbo tax. Ill use in future for sure
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to navigate Very easy to navigate and returning customers have it really easy, since turbo tax just imports all your info from the previous year that applies.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peasy It's great to have them import the things I need to do my taxes!
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax needs to calm down Turbo Tax needs to lessen the amount of self-advertising they do. It is distracting while trying to focus on tax filing. The prices for upgrades are also ridiculous.
Date published: 2023-04-02
Rated 5 out of 5 by from Super easy to use! Turbotax makes my life easier every April! Will use again next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5015