TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax needs some refinement on options I started out by wanting to hire someone to do my taxes for me and TurboTax had an option for a TurboTax person to do my taxes for me. That process needs some improvement, I went thru the process trying to get assigned a "Tax Expert" but it took 3 times going thru the process of talking with a 1st line person. Finally on the 4 try I finally got to communicate with a "Tax Expert" to do my taxes. She was very nice but it didn't seem to work for me, my tax situation was not a simple one this year. It would take about 30 mins to an hour to explain the background for someone to complete my taxes correctly. So I just ended up using TurboTax with Live Expert help. That process works fine.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax makes filing easy. Each subject is clear and precise. Clicking thru each subject is smoothly done with verification that all is correct.
Date published: 2022-03-13
Rated 5 out of 5 by from Love TurboTax Easy to use and helpful Fast with great tips and advice
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome She was fantastic helped me save more. Great service
Date published: 2022-03-13
Rated 5 out of 5 by from Great Product We have very good experience filing our returns with the assistance of TurboTax.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax for the 12th year Wasn't sure it would address the death of my wife, but it handled it quickly, easily and without skipping a beat. Great product.
Date published: 2022-03-13
Rated 5 out of 5 by from Tax prep Easy except I closed a business and retired and the software makes me go through the old forms anyway.
Date published: 2022-03-13
Rated 4 out of 5 by from Just doing my Taxes I was able to take my time and do my taxes at my pace
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is easy Its an easy process would highly recommend to anyone filing tax's.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax da G.O.A.T They helped me learn how to do my taxes for the first time. Thank you Turbo Tax
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax needs some refinement on options I started out by wanting to hire someone to do my taxes for me and TurboTax had an option for a TurboTax person to do my taxes for me. That process needs some improvement, I went thru the process trying to get assigned a "Tax Expert" but it took 3 times going thru the process of talking with a 1st line person. Finally on the 4 try I finally got to communicate with a "Tax Expert" to do my taxes. She was very nice but it didn't seem to work for me, my tax situation was not a simple one this year. It would take about 30 mins to an hour to explain the background for someone to complete my taxes correctly. So I just ended up using TurboTax with Live Expert help. That process works fine.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax makes filing easy. Each subject is clear and precise. Clicking thru each subject is smoothly done with verification that all is correct.
Date published: 2022-03-13
Rated 5 out of 5 by from Love TurboTax Easy to use and helpful Fast with great tips and advice
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome She was fantastic helped me save more. Great service
Date published: 2022-03-13
Rated 5 out of 5 by from Great Product We have very good experience filing our returns with the assistance of TurboTax.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax for the 12th year Wasn't sure it would address the death of my wife, but it handled it quickly, easily and without skipping a beat. Great product.
Date published: 2022-03-13
Rated 5 out of 5 by from Tax prep Easy except I closed a business and retired and the software makes me go through the old forms anyway.
Date published: 2022-03-13
Rated 4 out of 5 by from Just doing my Taxes I was able to take my time and do my taxes at my pace
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is easy Its an easy process would highly recommend to anyone filing tax's.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax da G.O.A.T They helped me learn how to do my taxes for the first time. Thank you Turbo Tax
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5006