TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome Turbo Tax is easy and quick! I can look up my old tax returns and use that information! I will keep using them!
Date published: 2021-03-25
Rated 5 out of 5 by from Great always a great experience da da da da da da da da da
Date published: 2021-03-25
Rated 5 out of 5 by from TT is great Easy to use and no problem. Wish help line was easier to find.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo is turbocharged!!! Easy to understand if you read and pay attention to the questions...
Date published: 2021-03-25
Rated 5 out of 5 by from So Easy. I think the platform is incredible. The designers have clearly put an immense amount of time into this software!
Date published: 2021-03-25
Rated 5 out of 5 by from fast and easy fast and easy, the chat person was awesome, and answered all my questions
Date published: 2021-03-25
Rated 5 out of 5 by from 10/10. Would file taxes with turbotax again. Easy to use and accessible.
Date published: 2021-03-25
Rated 5 out of 5 by from Wonderful ! So easy to follow and I feel confident that I didn't forget anything.
Date published: 2021-03-25
Rated 2 out of 5 by from Lots of problems with Turbotax this year! I have been using Turbotax for more than a decade, and I was very disappointed with this year's version. In past years I was easily able to access help by phoning Turbotax. The automated computer responses and Help tab embedded in the Turbotax program were a total waste of time. I had trouble accessing my prior year returns to transfer the data (had to first download an Apple software update and convert from a download to a CD). Furthermore, I couldn't open forms to add simple information as bank routing and account numbers for a refund on my Hawaii state return. You still haven't remedied the problem of trying to print individual pages instead of the whole return (or if you can I couldn't figure out how to do it and as a consequence I have gone through reams of paper). Most of all, I object to the fact that you don't give a phone number for when folks are having difficulties using your product. That is not providing tax advice, it is rather customer service. I did that in past years. Now I guess I didn't pay enough for that option. Taxes are increasingly complicated, and I think phone advice in using your product should be included with the product. I used to be an enthusiastic supporter. Please improve services for next year!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Nice simple and easy! Nice and easy, sweet and simple just the way I like it.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Turbo Tax is easy and quick! I can look up my old tax returns and use that information! I will keep using them!
Date published: 2021-03-25
Rated 5 out of 5 by from Great always a great experience da da da da da da da da da
Date published: 2021-03-25
Rated 5 out of 5 by from TT is great Easy to use and no problem. Wish help line was easier to find.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo is turbocharged!!! Easy to understand if you read and pay attention to the questions...
Date published: 2021-03-25
Rated 5 out of 5 by from So Easy. I think the platform is incredible. The designers have clearly put an immense amount of time into this software!
Date published: 2021-03-25
Rated 5 out of 5 by from fast and easy fast and easy, the chat person was awesome, and answered all my questions
Date published: 2021-03-25
Rated 5 out of 5 by from 10/10. Would file taxes with turbotax again. Easy to use and accessible.
Date published: 2021-03-25
Rated 5 out of 5 by from Wonderful ! So easy to follow and I feel confident that I didn't forget anything.
Date published: 2021-03-25
Rated 2 out of 5 by from Lots of problems with Turbotax this year! I have been using Turbotax for more than a decade, and I was very disappointed with this year's version. In past years I was easily able to access help by phoning Turbotax. The automated computer responses and Help tab embedded in the Turbotax program were a total waste of time. I had trouble accessing my prior year returns to transfer the data (had to first download an Apple software update and convert from a download to a CD). Furthermore, I couldn't open forms to add simple information as bank routing and account numbers for a refund on my Hawaii state return. You still haven't remedied the problem of trying to print individual pages instead of the whole return (or if you can I couldn't figure out how to do it and as a consequence I have gone through reams of paper). Most of all, I object to the fact that you don't give a phone number for when folks are having difficulties using your product. That is not providing tax advice, it is rather customer service. I did that in past years. Now I guess I didn't pay enough for that option. Taxes are increasingly complicated, and I think phone advice in using your product should be included with the product. I used to be an enthusiastic supporter. Please improve services for next year!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Nice simple and easy! Nice and easy, sweet and simple just the way I like it.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5003