TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from This was stress free! Everything was clear, and easy to follow. The stress of filling out taxes was relieved. Very happy with the service and help.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax was easy to use for uncomplicated returns I've used it for many years. All my information was already in place. Excellent for simple returns.
Date published: 2021-03-28
Rated 3 out of 5 by from Failed to help me E-file E-Filed return was rejected many times. Just like last year. Your help was no help.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is very helpful Today was a great experience and your employee helped me very much. Thank you for your patience. Back in February I guess I didn't explain myself well enough to your other representative. Thanks again for your help
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is GREAT it was a very good experience easy to use thank you
Date published: 2021-03-28
Rated 5 out of 5 by from Works for me. I have used TurboTax to do the taxes for my Handyman business for 20 years. I also use it for my kids.
Date published: 2021-03-28
Rated 5 out of 5 by from Taxes filed easily Walked through process automatically. Easy to 'fill in the blanks'. Questions asked were intuitive. Feel like we got the best service & refund
Date published: 2021-03-28
Rated 4 out of 5 by from Helpful but not "free" as advertised This is an awesome program for completing taxes on your own and answering questions. There are, however, a lot of hidden fees - such as a cost of $40 for e-filing and havinng cost deducted from your amount. I opted for the "max' for an additional $50 -- but with other hidden fees, actually paid $200.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to navigate and very quick to fill out needed forms and data.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is OK. I like TurboTax, I have been using it for several years. But, I wanted to compare my cost of using TurboTax with having someone prepare the taxes for you. My girlfriend payed $100.00 to have her taxes done: I payed $70.00 to have the taxes sent via E-file and another $50.00 for the software deluxe at Costco. That, is a difference of $20.00 more that I spent. Not to mention 6 hours of time to prepare the taxes. So, not sure if it is cost affective for me to continue to use TurboTax? Something to think about: like I said, "I like TurboTax."
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was stress free! Everything was clear, and easy to follow. The stress of filling out taxes was relieved. Very happy with the service and help.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax was easy to use for uncomplicated returns I've used it for many years. All my information was already in place. Excellent for simple returns.
Date published: 2021-03-28
Rated 3 out of 5 by from Failed to help me E-file E-Filed return was rejected many times. Just like last year. Your help was no help.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is very helpful Today was a great experience and your employee helped me very much. Thank you for your patience. Back in February I guess I didn't explain myself well enough to your other representative. Thanks again for your help
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is GREAT it was a very good experience easy to use thank you
Date published: 2021-03-28
Rated 5 out of 5 by from Works for me. I have used TurboTax to do the taxes for my Handyman business for 20 years. I also use it for my kids.
Date published: 2021-03-28
Rated 5 out of 5 by from Taxes filed easily Walked through process automatically. Easy to 'fill in the blanks'. Questions asked were intuitive. Feel like we got the best service & refund
Date published: 2021-03-28
Rated 4 out of 5 by from Helpful but not "free" as advertised This is an awesome program for completing taxes on your own and answering questions. There are, however, a lot of hidden fees - such as a cost of $40 for e-filing and havinng cost deducted from your amount. I opted for the "max' for an additional $50 -- but with other hidden fees, actually paid $200.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to navigate and very quick to fill out needed forms and data.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is OK. I like TurboTax, I have been using it for several years. But, I wanted to compare my cost of using TurboTax with having someone prepare the taxes for you. My girlfriend payed $100.00 to have her taxes done: I payed $70.00 to have the taxes sent via E-file and another $50.00 for the software deluxe at Costco. That, is a difference of $20.00 more that I spent. Not to mention 6 hours of time to prepare the taxes. So, not sure if it is cost affective for me to continue to use TurboTax? Something to think about: like I said, "I like TurboTax."
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 5003