TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from A real time saver Cuts the time to file my return by about 10 hours not to mention getting it right the first time,
Date published: 2021-03-25
Rated 4 out of 5 by from Unsatisfied turned satisfied I had a very bad problem with communication from my first tax agent. It definitely had me rethinking the whole "deluxe" service I was paying for. Fortunately I was finally redirected to a new tax agent i want to say it was "deysi" but she did take the initiative to help fix my problems and took it upon herself to ask if she can handle my taxes for me. Lets just say everything was rectified and I will continue to be a turbo tax customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is AMAZING ... but those fees, tho I have used Turbotax for over 12 years for friends and family. AMAZING product but the filing and refund fees are horrendous. Is there a more cost-effective way?
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax didn't share all the info on free form I was surprised that the self-employed Turbo tax explained about IRA contribution. When I realized I didn't need the self-employed version, there was not a mention of the benefit of IRA for the down-graded version.
Date published: 2021-03-25
Rated 4 out of 5 by from NERVOUS FIRST TIME ATTEMPT SEEM SIMPLE ENOUGH I GUESS IT WAS ALLRIGHT BETTER TRY NEXT YEAR
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is awesome User Friendly. Super easy to use. Did my whole family
Date published: 2021-03-25
Rated 4 out of 5 by from nice It was helpful to do my 2019 taxes in 2019 but i wish i could still e file
Date published: 2021-03-25
Rated 3 out of 5 by from Glitch at the end spoils the day I have used turbotax for a number of years. This year I chose to efile. I get the error:: "/Return/ReturnData/IRS1116/ForeignTaxCreditSource/USTaxWithheldOnDividendAmt - Data in the return is missing or invalid. Please double check your entries. " This has been a problem for over a month, as indicated by other comments on the internet, and not resolved. So far my return has been rejected twice but when I go in to edit the error, there is no apparent problem and Turbotax believes there are no errors with my return. Hopefully changing the date from "various" to 12/31/20 solves the issue as others have reported. I'm hoping I didn't waste $25 for my state tax efile.
Date published: 2021-03-25
Rated 4 out of 5 by from TurboTax is great! Easy, convenient way to file taxes! Very user friendly!
Date published: 2021-03-25
Rated 5 out of 5 by from First time filing! For my first time filing taxes it went very smooth for the most part. I made an error but was informed how to fix it step by step. Overall, simple.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4999
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A real time saver Cuts the time to file my return by about 10 hours not to mention getting it right the first time,
Date published: 2021-03-25
Rated 4 out of 5 by from Unsatisfied turned satisfied I had a very bad problem with communication from my first tax agent. It definitely had me rethinking the whole "deluxe" service I was paying for. Fortunately I was finally redirected to a new tax agent i want to say it was "deysi" but she did take the initiative to help fix my problems and took it upon herself to ask if she can handle my taxes for me. Lets just say everything was rectified and I will continue to be a turbo tax customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is AMAZING ... but those fees, tho I have used Turbotax for over 12 years for friends and family. AMAZING product but the filing and refund fees are horrendous. Is there a more cost-effective way?
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax didn't share all the info on free form I was surprised that the self-employed Turbo tax explained about IRA contribution. When I realized I didn't need the self-employed version, there was not a mention of the benefit of IRA for the down-graded version.
Date published: 2021-03-25
Rated 4 out of 5 by from NERVOUS FIRST TIME ATTEMPT SEEM SIMPLE ENOUGH I GUESS IT WAS ALLRIGHT BETTER TRY NEXT YEAR
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is awesome User Friendly. Super easy to use. Did my whole family
Date published: 2021-03-25
Rated 4 out of 5 by from nice It was helpful to do my 2019 taxes in 2019 but i wish i could still e file
Date published: 2021-03-25
Rated 3 out of 5 by from Glitch at the end spoils the day I have used turbotax for a number of years. This year I chose to efile. I get the error:: "/Return/ReturnData/IRS1116/ForeignTaxCreditSource/USTaxWithheldOnDividendAmt - Data in the return is missing or invalid. Please double check your entries. " This has been a problem for over a month, as indicated by other comments on the internet, and not resolved. So far my return has been rejected twice but when I go in to edit the error, there is no apparent problem and Turbotax believes there are no errors with my return. Hopefully changing the date from "various" to 12/31/20 solves the issue as others have reported. I'm hoping I didn't waste $25 for my state tax efile.
Date published: 2021-03-25
Rated 4 out of 5 by from TurboTax is great! Easy, convenient way to file taxes! Very user friendly!
Date published: 2021-03-25
Rated 5 out of 5 by from First time filing! For my first time filing taxes it went very smooth for the most part. I made an error but was informed how to fix it step by step. Overall, simple.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 4999