TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great job Reginald was very helpful, thanks so much! You have a great worker there
Date published: 2023-03-30
Rated 1 out of 5 by from Trash company with surprise fees Turbo tax charges surprise fees once all tax forms are filled out. Please talk poorly about this company in the future
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is great It was easy to understand live help was available whenever needed
Date published: 2023-03-30
Rated 3 out of 5 by from expensive I think it is expensive for what is offered. $179 is too much for a tax return that i do by myself with a program. should be closer to 100.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax RocksA Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax saved me $372.00!!! I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by from Another Tax Season Done Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy to use Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by from GOOD SOFTWARE SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax made something dreadful not seem so bad I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job Reginald was very helpful, thanks so much! You have a great worker there
Date published: 2023-03-30
Rated 1 out of 5 by from Trash company with surprise fees Turbo tax charges surprise fees once all tax forms are filled out. Please talk poorly about this company in the future
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is great It was easy to understand live help was available whenever needed
Date published: 2023-03-30
Rated 3 out of 5 by from expensive I think it is expensive for what is offered. $179 is too much for a tax return that i do by myself with a program. should be closer to 100.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax RocksA Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax saved me $372.00!!! I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by from Another Tax Season Done Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy to use Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by from GOOD SOFTWARE SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax made something dreadful not seem so bad I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4999