TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Perfect Tax Prep Found ourselves at a difficult tax prep this year, after contacting Turbo Taxes Expert. They turned a super frustrated me into a more relaxed and calm state, worth every penny
Date published: 2022-03-10
Rated 1 out of 5 by from Wrong question asked - refile disaster They asked if I received a third EIP in March, April, or May of 2021 which I answered no to, then I noticed I had gotten one in August and had to amend the return, which was a nightmare to do with no instructions and hunt and peck self direction and no assistance (hopefully correct).
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo tax is easy to use and asks simple basic questions and offers help if you don't understand.
Date published: 2022-03-10
Rated 5 out of 5 by from Helpful and easy Appreciated help and support from turbo tax, quick and easy.
Date published: 2022-03-10
Rated 4 out of 5 by from Pop-screens In some cases the pop-up screens were a nuisance to deal with due to the size. Otherwise, i did not have any real issues. Thank you.
Date published: 2022-03-10
Rated 4 out of 5 by from Good resource Not as clear as prior years. Had problem moving on site during state return and lost entire effort after hours invested.
Date published: 2022-03-10
Rated 5 out of 5 by from Great! They make really easy the steps that you have to follow to do your taxes.
Date published: 2022-03-10
Rated 5 out of 5 by from My Turbo Tax was great I really like the service and I will recommend it to my family
Date published: 2022-03-10
Rated 5 out of 5 by from Excellent I worked with an Amazing live representative response times on Messages was amazing overall well taken care of thanks
Date published: 2022-03-10
Rated 5 out of 5 by from Great experience Turbo tax has been so helpful and this year was our first year using an agent through them. Mary was so quick to respond and so reliable thank you!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Perfect Tax Prep Found ourselves at a difficult tax prep this year, after contacting Turbo Taxes Expert. They turned a super frustrated me into a more relaxed and calm state, worth every penny
Date published: 2022-03-10
Rated 1 out of 5 by from Wrong question asked - refile disaster They asked if I received a third EIP in March, April, or May of 2021 which I answered no to, then I noticed I had gotten one in August and had to amend the return, which was a nightmare to do with no instructions and hunt and peck self direction and no assistance (hopefully correct).
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo tax is easy to use and asks simple basic questions and offers help if you don't understand.
Date published: 2022-03-10
Rated 5 out of 5 by from Helpful and easy Appreciated help and support from turbo tax, quick and easy.
Date published: 2022-03-10
Rated 4 out of 5 by from Pop-screens In some cases the pop-up screens were a nuisance to deal with due to the size. Otherwise, i did not have any real issues. Thank you.
Date published: 2022-03-10
Rated 4 out of 5 by from Good resource Not as clear as prior years. Had problem moving on site during state return and lost entire effort after hours invested.
Date published: 2022-03-10
Rated 5 out of 5 by from Great! They make really easy the steps that you have to follow to do your taxes.
Date published: 2022-03-10
Rated 5 out of 5 by from My Turbo Tax was great I really like the service and I will recommend it to my family
Date published: 2022-03-10
Rated 5 out of 5 by from Excellent I worked with an Amazing live representative response times on Messages was amazing overall well taken care of thanks
Date published: 2022-03-10
Rated 5 out of 5 by from Great experience Turbo tax has been so helpful and this year was our first year using an agent through them. Mary was so quick to respond and so reliable thank you!
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4998