TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MikeM20222 from
Excellent
Great program, easy to use. Reasonably priced. Will use again.
Date published: 2022-04-18
Rated 4 out of 5 by
Feeling ripped off 2022 from
Like that it's partnered with my bank account
I'm not sure I would do this again. I did like that it was partnered with my bank. However, there were too many side things to fill out that ended up not even being used-ie deductions I dug out, entered, then found out a standard was better. LIVE SUPPORT WAS A WASTE OF MONEY! I specifically chose the not free version so I could use a live support option. When they "called" me, it said I had been disconnected, it was the last time I would hear from them, and then automatically disconnected the call. Luckily I was eventually able to figure out the issue myself after a long while of searching the site, googling, & clicking the right option. If you are going to offer the option & CHARGE PEOPLE MONEY, the option should work.
Date published: 2022-04-18
Rated 5 out of 5 by
rsnyder28 from
Always easy and thorough
It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by
Pecker12 from
Good product
Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by
erick 11 from
general service
entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by
MAVH from
TurboTax is the best!
Easy to use. Very comprehensive and helpful from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by
Unhappy Cam Per from
Key Info not Prompted
I have purchased the business version of Turbo-Tax for years and was frustrated by the total lack of "reminder" that as an LLC I am able to deduct state INCOME tax from my federal income. The heading of the section where this deduction is entered is "Business Taxes and Licenses". Even including "business income taxes" would have been a good tip. How can Turbo-Tax remind me to deduct the cost of my computer cords, but not note this critical deduction? Similarly, I have purchased Virginia State product as well, but Turbo Tax does not inform business users which counties in Virginia require a business income tax. These basic, easy-to-provide omissions have resulted in my over-paying tens of thousands of dollars in taxes over the past 6 years.
Date published: 2022-04-18
Rated 5 out of 5 by
Doc PJ from
The program is awesome!!!
Using the Turbo Tax for last 10 years. It is one of the must have software.
Date published: 2022-04-18
Rated 4 out of 5 by
Eraudman from
Thank you TurboTax
We had a question and requested a phone call and Judy was amazing. She spend the time to not only answer our questions, but guide us online and then continue to assist us to be ready for next year and where to look.
Date published: 2022-04-18
Rated 5 out of 5 by
DKNJ69 from
So user friendly
Turbo Tax is so efficient to begin with. however, when utilizing the live chat experts, they make things so much more simplistic and pleasurable when doing taxes. Been using TT for decades and won't ever change!!
All TurboTax® Offerings Reviews - Page 4997
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MikeM20222 from
Excellent
Great program, easy to use. Reasonably priced. Will use again.
Date published: 2022-04-18
Rated 4 out of 5 by
Feeling ripped off 2022 from
Like that it's partnered with my bank account
I'm not sure I would do this again. I did like that it was partnered with my bank. However, there were too many side things to fill out that ended up not even being used-ie deductions I dug out, entered, then found out a standard was better. LIVE SUPPORT WAS A WASTE OF MONEY! I specifically chose the not free version so I could use a live support option. When they "called" me, it said I had been disconnected, it was the last time I would hear from them, and then automatically disconnected the call. Luckily I was eventually able to figure out the issue myself after a long while of searching the site, googling, & clicking the right option. If you are going to offer the option & CHARGE PEOPLE MONEY, the option should work.
Date published: 2022-04-18
Rated 5 out of 5 by
rsnyder28 from
Always easy and thorough
It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by
Pecker12 from
Good product
Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by
erick 11 from
general service
entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by
MAVH from
TurboTax is the best!
Easy to use. Very comprehensive and helpful from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by
Unhappy Cam Per from
Key Info not Prompted
I have purchased the business version of Turbo-Tax for years and was frustrated by the total lack of "reminder" that as an LLC I am able to deduct state INCOME tax from my federal income. The heading of the section where this deduction is entered is "Business Taxes and Licenses". Even including "business income taxes" would have been a good tip. How can Turbo-Tax remind me to deduct the cost of my computer cords, but not note this critical deduction? Similarly, I have purchased Virginia State product as well, but Turbo Tax does not inform business users which counties in Virginia require a business income tax. These basic, easy-to-provide omissions have resulted in my over-paying tens of thousands of dollars in taxes over the past 6 years.
Date published: 2022-04-18
Rated 5 out of 5 by
Doc PJ from
The program is awesome!!!
Using the Turbo Tax for last 10 years. It is one of the must have software.
Date published: 2022-04-18
Rated 4 out of 5 by
Eraudman from
Thank you TurboTax
We had a question and requested a phone call and Judy was amazing. She spend the time to not only answer our questions, but guide us online and then continue to assist us to be ready for next year and where to look.
Date published: 2022-04-18
Rated 5 out of 5 by
DKNJ69 from
So user friendly
Turbo Tax is so efficient to begin with. however, when utilizing the live chat experts, they make things so much more simplistic and pleasurable when doing taxes. Been using TT for decades and won't ever change!!
All TurboTax® Offerings Reviews - Page 4997
Date published: 2022-04-18