TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Lisa is Amazing Lisa was very helpful and detailed in helping me, she researched things I wasn't sure about, and she was amazing to communicate with, Lisa is awesome give his women a raise.
Date published: 2021-03-28
Rated 2 out of 5 by from "Locked" File - Can't Be Saved or E-filed Everything went fine - EXCEPT TT keeps telling me I'm not authorized to "Save" the file, but it saves anyway. Fine, except when I go to E-File, It doesn't go through because of this glitch - I "unlocked" the file in Finder view as instructed, but that doesn't make a difference. this is the second year this problem has occurred. Is anybody listening?
Date published: 2021-03-28
Rated 5 out of 5 by from Fast and easy Helps every step of the process. It’s awesome will use again next year.
Date published: 2021-03-28
Rated 1 out of 5 by from ok It was easy and simple process will use this site again.
Date published: 2021-03-28
Rated 5 out of 5 by from Easiest Tax Software Out The live chat expert was extremely helpful. They remoted onto my computer and showed me exactly where the section was that I was looking for!
Date published: 2021-03-28
Rated 4 out of 5 by from correct for refiling it does not give me a way to correct the filing pin only brought the agi correction and it was correct but i entered the wrg pin from 2019
Date published: 2021-03-28
Rated 5 out of 5 by from Taxes Done Question Prompts make inserting tax information and necessary forms easy and simple
Date published: 2021-03-28
Rated 3 out of 5 by from Great assistance, will find ways to charge you $'s Great assistance / information throughout Misleading in forcing you to pay at the end... did not seem very honest and was upsetting
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use I've used Turbotax for years and it works beautifully. I heartily recommend it.
Date published: 2021-03-28
Rated 5 out of 5 by from Great product! Simple, step-by-step instructions take the anxiety out of filing.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4994
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Lisa is Amazing Lisa was very helpful and detailed in helping me, she researched things I wasn't sure about, and she was amazing to communicate with, Lisa is awesome give his women a raise.
Date published: 2021-03-28
Rated 2 out of 5 by from "Locked" File - Can't Be Saved or E-filed Everything went fine - EXCEPT TT keeps telling me I'm not authorized to "Save" the file, but it saves anyway. Fine, except when I go to E-File, It doesn't go through because of this glitch - I "unlocked" the file in Finder view as instructed, but that doesn't make a difference. this is the second year this problem has occurred. Is anybody listening?
Date published: 2021-03-28
Rated 5 out of 5 by from Fast and easy Helps every step of the process. It’s awesome will use again next year.
Date published: 2021-03-28
Rated 1 out of 5 by from ok It was easy and simple process will use this site again.
Date published: 2021-03-28
Rated 5 out of 5 by from Easiest Tax Software Out The live chat expert was extremely helpful. They remoted onto my computer and showed me exactly where the section was that I was looking for!
Date published: 2021-03-28
Rated 4 out of 5 by from correct for refiling it does not give me a way to correct the filing pin only brought the agi correction and it was correct but i entered the wrg pin from 2019
Date published: 2021-03-28
Rated 5 out of 5 by from Taxes Done Question Prompts make inserting tax information and necessary forms easy and simple
Date published: 2021-03-28
Rated 3 out of 5 by from Great assistance, will find ways to charge you $'s Great assistance / information throughout Misleading in forcing you to pay at the end... did not seem very honest and was upsetting
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use I've used Turbotax for years and it works beautifully. I heartily recommend it.
Date published: 2021-03-28
Rated 5 out of 5 by from Great product! Simple, step-by-step instructions take the anxiety out of filing.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4994