TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy to use I found the program easy to use and being able to drill into deductions was helpful
Date published: 2023-04-02
Rated 1 out of 5 by from turbo tax has slipped very difficult to use this year difficult entering product number kept loosing data entered. ive been using for many years but this year was awful not sure ill use again
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful, however, for spending money to do my own taxes, it is kind of expensive. i don't need much help, just a slight guidance, so don't really feel that $200 is worth it, especially when there was no warning last year that we would be paying in a ton of money this year. It was quite a shock! This year, they did give us warning that we will be paying in next year, which won't be as shocking.
Date published: 2023-04-02
Rated 2 out of 5 by from 2022 Tax Year Product is worse than ever before This year's version of Turbo Tax(2022 tax year) is much worse than previous versions. More expensive, stronger pushes to upgrade, total lack of help on the online help system ("not available" for 2 days), more pop-ups that are annoying, and less clear systems. The downing loading of the "print to file" simply does not work with Google Chrome. Had to change to another web browser to get the system to work - wasting much time. I've used Turbo Tax for more than 15 years. Next year I'll look elsewhere.
Date published: 2023-04-02
Rated 5 out of 5 by from Makes doing taxes easier My taxes aren't simply, yet I didn't need to consult with an advisor because the software literally walks you through step by step
Date published: 2023-04-02
Rated 1 out of 5 by from Thankyou I keep coming back due to its help. It helps step me through each section.
Date published: 2023-04-02
Rated 5 out of 5 by from Incredibly easy The software is very easy to use. I actually had an error that they caught which was easy to fix. Really couldn't be happier. Low cost, easy to use. I will definitely use their service again next year
Date published: 2023-04-02
Rated 5 out of 5 by from Reliable Turbo Tax This is my tenth straight year using Turbo Tax. I find it convenient, easy and reliable. I'll be back again next year too!
Date published: 2023-04-02
Rated 2 out of 5 by from Disappointed I used one of your competitors for my husband's return (we filed separately). It was easier to use and considerably cheaper, and his taxes were more involved than mine. I can't believe how much you charged me!!! From now on, I will use them.
Date published: 2023-04-02
Rated 3 out of 5 by from To many fees and charges for the software The only benefit is the efile the returns quickly. However charge $163 to file, 2 returns is way more than HR Block and other tax services offer. I do not know if i will use this service again next year. Last year I filed with tax slayer, but couldnt get their website to work this year. Turbo Tax needs to start being more competitive.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use I found the program easy to use and being able to drill into deductions was helpful
Date published: 2023-04-02
Rated 1 out of 5 by from turbo tax has slipped very difficult to use this year difficult entering product number kept loosing data entered. ive been using for many years but this year was awful not sure ill use again
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful, however, for spending money to do my own taxes, it is kind of expensive. i don't need much help, just a slight guidance, so don't really feel that $200 is worth it, especially when there was no warning last year that we would be paying in a ton of money this year. It was quite a shock! This year, they did give us warning that we will be paying in next year, which won't be as shocking.
Date published: 2023-04-02
Rated 2 out of 5 by from 2022 Tax Year Product is worse than ever before This year's version of Turbo Tax(2022 tax year) is much worse than previous versions. More expensive, stronger pushes to upgrade, total lack of help on the online help system ("not available" for 2 days), more pop-ups that are annoying, and less clear systems. The downing loading of the "print to file" simply does not work with Google Chrome. Had to change to another web browser to get the system to work - wasting much time. I've used Turbo Tax for more than 15 years. Next year I'll look elsewhere.
Date published: 2023-04-02
Rated 5 out of 5 by from Makes doing taxes easier My taxes aren't simply, yet I didn't need to consult with an advisor because the software literally walks you through step by step
Date published: 2023-04-02
Rated 1 out of 5 by from Thankyou I keep coming back due to its help. It helps step me through each section.
Date published: 2023-04-02
Rated 5 out of 5 by from Incredibly easy The software is very easy to use. I actually had an error that they caught which was easy to fix. Really couldn't be happier. Low cost, easy to use. I will definitely use their service again next year
Date published: 2023-04-02
Rated 5 out of 5 by from Reliable Turbo Tax This is my tenth straight year using Turbo Tax. I find it convenient, easy and reliable. I'll be back again next year too!
Date published: 2023-04-02
Rated 2 out of 5 by from Disappointed I used one of your competitors for my husband's return (we filed separately). It was easier to use and considerably cheaper, and his taxes were more involved than mine. I can't believe how much you charged me!!! From now on, I will use them.
Date published: 2023-04-02
Rated 3 out of 5 by from To many fees and charges for the software The only benefit is the efile the returns quickly. However charge $163 to file, 2 returns is way more than HR Block and other tax services offer. I do not know if i will use this service again next year. Last year I filed with tax slayer, but couldnt get their website to work this year. Turbo Tax needs to start being more competitive.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4991