TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from FIRST TIME My first time to use this and the step by step made it so easy
Date published: 2021-03-03
Rated 5 out of 5 by from Couldn't Be Easier! Seven years in a row I have used Turbo Tax to file my Federal Income Tax. It could not be easier. I trust their technology and appreciate all the checks and double checks for accuracy. I know I always get the maximum refund by using Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Costumer since forever and will file next year with turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great customer service is great they are very patient and helpful when t comes down to first-time users.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome product Very easy to use and always has helpful suggestions.
Date published: 2021-03-03
Rated 1 out of 5 by from Terrible 1st Experience I am a first time user of Turbotax. At the beginning the process seemed straight forward, however I was mislead into purchases services I didn't need for my simple tax return. I called 4 times trying to process a refund for the services, and was told that my claim was not there even though I had processes two separate requests. I finally gave up and filled my taxes, but I will not be back again next year.
Date published: 2021-03-03
Rated 1 out of 5 by from Probable won't use again Had to pay to upgrade the my service because I had an HSA and charged a service fee to have the fee taken out of my refund is ridiculous.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and Easy Turbo Tax was easy to use and helpful with any questions I had.
Date published: 2021-03-03
Rated 2 out of 5 by from It helped out It was easy to use but it wouldn't let me change the plan for payment. It kepted me at self employed when I was trying to file for free and it would change. I'm upset with how this was an unsolvable issue.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use Easy to used free I did not have to enter every box from my W2 it was already there.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from FIRST TIME My first time to use this and the step by step made it so easy
Date published: 2021-03-03
Rated 5 out of 5 by from Couldn't Be Easier! Seven years in a row I have used Turbo Tax to file my Federal Income Tax. It could not be easier. I trust their technology and appreciate all the checks and double checks for accuracy. I know I always get the maximum refund by using Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Costumer since forever and will file next year with turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great customer service is great they are very patient and helpful when t comes down to first-time users.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome product Very easy to use and always has helpful suggestions.
Date published: 2021-03-03
Rated 1 out of 5 by from Terrible 1st Experience I am a first time user of Turbotax. At the beginning the process seemed straight forward, however I was mislead into purchases services I didn't need for my simple tax return. I called 4 times trying to process a refund for the services, and was told that my claim was not there even though I had processes two separate requests. I finally gave up and filled my taxes, but I will not be back again next year.
Date published: 2021-03-03
Rated 1 out of 5 by from Probable won't use again Had to pay to upgrade the my service because I had an HSA and charged a service fee to have the fee taken out of my refund is ridiculous.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and Easy Turbo Tax was easy to use and helpful with any questions I had.
Date published: 2021-03-03
Rated 2 out of 5 by from It helped out It was easy to use but it wouldn't let me change the plan for payment. It kepted me at self employed when I was trying to file for free and it would change. I'm upset with how this was an unsolvable issue.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use Easy to used free I did not have to enter every box from my W2 it was already there.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4989