TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from ok this was an ok experience. I have ussed it two years in a row.
Date published: 2021-03-28
Rated 3 out of 5 by from I think the "processing fee" is bogus Overall, I found the website/tool to be very easy to navigate. That said, I don't recall having to pay a $40 processing fee last year in addition to the regular federal/state tax filing services. I do think that is rather greedy.
Date published: 2021-03-28
Rated 5 out of 5 by from 2020 Turbo Tax Live Deluxe Turbo Tax was easy to easy to use because it asks all the questions necessary for a complete filing. It also allows you to ask questions through chat or set up an interview with a Tax professional. I highly recommend using Turbo Tax Life! I have used them for years.
Date published: 2021-03-28
Rated 5 out of 5 by from Alex was great Alex did a great job helping me solve me problem he was trained very well
Date published: 2021-03-28
Rated 5 out of 5 by from Great Product user friendly I have used Turbo Tax for many years good and User Friendly Product
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax User Since 1986 Generally very good and always easy to use. Disappointed that CARES ACT changes for RMD were not addressed in the software. Had to call TT customer service for advice, but worked out well in the end. I'm a loyal user.
Date published: 2021-03-28
Rated 4 out of 5 by from Good tool. I was able to get assistance when needed, however, i was directed to read information rather than to have a chat and get specific details about my case.
Date published: 2021-03-28
Rated 5 out of 5 by from Quick and easy! Great experience. Quick to update with changes in tax laws
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome Super easy, first time and not the last time. Thank you
Date published: 2021-03-28
Rated 5 out of 5 by from Simple, easy to follow It's 3th year I ma filing with Turbo Tax. Not sure if it will be possible if the return i smore complicated with having home, dependents etc
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok this was an ok experience. I have ussed it two years in a row.
Date published: 2021-03-28
Rated 3 out of 5 by from I think the "processing fee" is bogus Overall, I found the website/tool to be very easy to navigate. That said, I don't recall having to pay a $40 processing fee last year in addition to the regular federal/state tax filing services. I do think that is rather greedy.
Date published: 2021-03-28
Rated 5 out of 5 by from 2020 Turbo Tax Live Deluxe Turbo Tax was easy to easy to use because it asks all the questions necessary for a complete filing. It also allows you to ask questions through chat or set up an interview with a Tax professional. I highly recommend using Turbo Tax Life! I have used them for years.
Date published: 2021-03-28
Rated 5 out of 5 by from Alex was great Alex did a great job helping me solve me problem he was trained very well
Date published: 2021-03-28
Rated 5 out of 5 by from Great Product user friendly I have used Turbo Tax for many years good and User Friendly Product
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax User Since 1986 Generally very good and always easy to use. Disappointed that CARES ACT changes for RMD were not addressed in the software. Had to call TT customer service for advice, but worked out well in the end. I'm a loyal user.
Date published: 2021-03-28
Rated 4 out of 5 by from Good tool. I was able to get assistance when needed, however, i was directed to read information rather than to have a chat and get specific details about my case.
Date published: 2021-03-28
Rated 5 out of 5 by from Quick and easy! Great experience. Quick to update with changes in tax laws
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome Super easy, first time and not the last time. Thank you
Date published: 2021-03-28
Rated 5 out of 5 by from Simple, easy to follow It's 3th year I ma filing with Turbo Tax. Not sure if it will be possible if the return i smore complicated with having home, dependents etc
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4988