TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Taxes Resulted in $8000 Error and Letter from IRS I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by from Easy to use and navigate I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is excellent I’ve been using turbo tax for three years now , I always get the max and full assistance I need
Date published: 2023-01-25
Rated 4 out of 5 by from 2023 taxes Easy and stress free Made sure to be prepared and ready to go
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome n so easy I love turbo tax and urs do rssy to use it gives me no problems and I guet my oniney evrtyear
Date published: 2023-01-25
Rated 5 out of 5 by from Amazing service! Help was quickly at my fingertips The live help was amazing and gave me a piece of mind! Thank you Turbo Tax!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Really fast and efficient nice to have it my way for once thanks guys@\\
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is super easy to use I have been using Turbo tax for over 5 years because it is user friendly.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is Great I was able to complete my taxes in 4 hours. I had a question and the tax expert helped me with the solution to my problem.
Date published: 2023-01-25
Rated 5 out of 5 by from easy and fast always easy, not hard to do taxes at all this way. turbo tax makes it a better experience doing taxes
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 4984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Taxes Resulted in $8000 Error and Letter from IRS I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by from Easy to use and navigate I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is excellent I’ve been using turbo tax for three years now , I always get the max and full assistance I need
Date published: 2023-01-25
Rated 4 out of 5 by from 2023 taxes Easy and stress free Made sure to be prepared and ready to go
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome n so easy I love turbo tax and urs do rssy to use it gives me no problems and I guet my oniney evrtyear
Date published: 2023-01-25
Rated 5 out of 5 by from Amazing service! Help was quickly at my fingertips The live help was amazing and gave me a piece of mind! Thank you Turbo Tax!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Really fast and efficient nice to have it my way for once thanks guys@\\
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is super easy to use I have been using Turbo tax for over 5 years because it is user friendly.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is Great I was able to complete my taxes in 4 hours. I had a question and the tax expert helped me with the solution to my problem.
Date published: 2023-01-25
Rated 5 out of 5 by from easy and fast always easy, not hard to do taxes at all this way. turbo tax makes it a better experience doing taxes
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 4984