TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
GreginCali from
Very user friendly
Easy to follow and easy to use flow. I've been using Turbo Tax for 8 years and am a fan!
Date published: 2023-03-30
Rated 5 out of 5 by
DaveAnabelle from
A lot better than I expected
Very helpful. First time using TurboTax to file a very simple standard return. I followed instructions and paid $291 less than I thought. They were able to get me a refund on my Hawaii taxes. I can't believe that a company such as TurboTax was this good?
Date published: 2023-03-30
Rated 5 out of 5 by
jason713208 from
nice
very nice! It made my tax filing simple and easy!very nice! It made my tax filing simple and easy!
Date published: 2023-03-30
Rated 5 out of 5 by
Carmen10 from
Very Helpful
Cherell, the tax expert who helped me, was very thorough and clear in her assistance and I was able to file my taxes in a few hours.
Date published: 2023-03-30
Rated 5 out of 5 by
Joshua Beam from
Nice Job!
Made it easy to gather business expenses and uploaded information that was already in the computer! Super smooth!
Date published: 2023-03-30
Rated 5 out of 5 by
MARYSB from
You really CAN do it yourself
This is our eight year of using Turbo Tax and it's even easier this year. No required review of questions that don't apply or haven't changed.
Date published: 2023-03-30
Rated 5 out of 5 by
IRSONE from
Thank you for the Service
It is nice as a college student to file my taxes at no cost.
Date published: 2023-03-30
Rated 5 out of 5 by
RCJHGKU from
Have been satisfactory the past 3 years. Great job
The software seems above average and has helped me return to points I would have overlooked on deductions. I am satisfied with the service the past few years and plan on continuing to utilize in the future.
Date published: 2023-03-30
Rated 2 out of 5 by
Honey20005555555555555555 from
Hidden Fees
I usually have a good experience with Turbo tax, however this time was a little different. I agreed to pay $119 to file my taxes without the help of a CPA. At the end of processing my $1200 refund I was charged $219 which brought my refund down to $983
Date published: 2023-03-30
Rated 1 out of 5 by
AAlexis from
TurboTax Cost TOO MUCH
I use turbo tax for tax preparation every year and my life circumstances have not changed, however the price of turbo tax has increased substantially. I was shocked to pay $119 for a standard preparation with simple filing designations. I would not recommend this product. Very difficult to identify where to input different tax forms with these "guided" questions. Just leaves me questioning if I am getting the max refund potential.
All TurboTax® Offerings Reviews - Page 4984
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GreginCali from
Very user friendly
Easy to follow and easy to use flow. I've been using Turbo Tax for 8 years and am a fan!
Date published: 2023-03-30
Rated 5 out of 5 by
DaveAnabelle from
A lot better than I expected
Very helpful. First time using TurboTax to file a very simple standard return. I followed instructions and paid $291 less than I thought. They were able to get me a refund on my Hawaii taxes. I can't believe that a company such as TurboTax was this good?
Date published: 2023-03-30
Rated 5 out of 5 by
jason713208 from
nice
very nice! It made my tax filing simple and easy!very nice! It made my tax filing simple and easy!
Date published: 2023-03-30
Rated 5 out of 5 by
Carmen10 from
Very Helpful
Cherell, the tax expert who helped me, was very thorough and clear in her assistance and I was able to file my taxes in a few hours.
Date published: 2023-03-30
Rated 5 out of 5 by
Joshua Beam from
Nice Job!
Made it easy to gather business expenses and uploaded information that was already in the computer! Super smooth!
Date published: 2023-03-30
Rated 5 out of 5 by
MARYSB from
You really CAN do it yourself
This is our eight year of using Turbo Tax and it's even easier this year. No required review of questions that don't apply or haven't changed.
Date published: 2023-03-30
Rated 5 out of 5 by
IRSONE from
Thank you for the Service
It is nice as a college student to file my taxes at no cost.
Date published: 2023-03-30
Rated 5 out of 5 by
RCJHGKU from
Have been satisfactory the past 3 years. Great job
The software seems above average and has helped me return to points I would have overlooked on deductions. I am satisfied with the service the past few years and plan on continuing to utilize in the future.
Date published: 2023-03-30
Rated 2 out of 5 by
Honey20005555555555555555 from
Hidden Fees
I usually have a good experience with Turbo tax, however this time was a little different. I agreed to pay $119 to file my taxes without the help of a CPA. At the end of processing my $1200 refund I was charged $219 which brought my refund down to $983
Date published: 2023-03-30
Rated 1 out of 5 by
AAlexis from
TurboTax Cost TOO MUCH
I use turbo tax for tax preparation every year and my life circumstances have not changed, however the price of turbo tax has increased substantially. I was shocked to pay $119 for a standard preparation with simple filing designations. I would not recommend this product. Very difficult to identify where to input different tax forms with these "guided" questions. Just leaves me questioning if I am getting the max refund potential.
All TurboTax® Offerings Reviews - Page 4984
Date published: 2023-03-30