TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very user friendly Easy to follow and easy to use flow. I've been using Turbo Tax for 8 years and am a fan!
Date published: 2023-03-30
Rated 5 out of 5 by from A lot better than I expected Very helpful. First time using TurboTax to file a very simple standard return. I followed instructions and paid $291 less than I thought. They were able to get me a refund on my Hawaii taxes. I can't believe that a company such as TurboTax was this good?
Date published: 2023-03-30
Rated 5 out of 5 by from nice very nice! It made my tax filing simple and easy!very nice! It made my tax filing simple and easy!
Date published: 2023-03-30
Rated 5 out of 5 by from Very Helpful Cherell, the tax expert who helped me, was very thorough and clear in her assistance and I was able to file my taxes in a few hours.
Date published: 2023-03-30
Rated 5 out of 5 by from Nice Job! Made it easy to gather business expenses and uploaded information that was already in the computer! Super smooth!
Date published: 2023-03-30
Rated 5 out of 5 by from You really CAN do it yourself This is our eight year of using Turbo Tax and it's even easier this year. No required review of questions that don't apply or haven't changed.
Date published: 2023-03-30
Rated 5 out of 5 by from Thank you for the Service It is nice as a college student to file my taxes at no cost.
Date published: 2023-03-30
Rated 5 out of 5 by from Have been satisfactory the past 3 years. Great job The software seems above average and has helped me return to points I would have overlooked on deductions. I am satisfied with the service the past few years and plan on continuing to utilize in the future.
Date published: 2023-03-30
Rated 2 out of 5 by from Hidden Fees I usually have a good experience with Turbo tax, however this time was a little different. I agreed to pay $119 to file my taxes without the help of a CPA. At the end of processing my $1200 refund I was charged $219 which brought my refund down to $983
Date published: 2023-03-30
Rated 1 out of 5 by from TurboTax Cost TOO MUCH I use turbo tax for tax preparation every year and my life circumstances have not changed, however the price of turbo tax has increased substantially. I was shocked to pay $119 for a standard preparation with simple filing designations. I would not recommend this product. Very difficult to identify where to input different tax forms with these "guided" questions. Just leaves me questioning if I am getting the max refund potential.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly Easy to follow and easy to use flow. I've been using Turbo Tax for 8 years and am a fan!
Date published: 2023-03-30
Rated 5 out of 5 by from A lot better than I expected Very helpful. First time using TurboTax to file a very simple standard return. I followed instructions and paid $291 less than I thought. They were able to get me a refund on my Hawaii taxes. I can't believe that a company such as TurboTax was this good?
Date published: 2023-03-30
Rated 5 out of 5 by from nice very nice! It made my tax filing simple and easy!very nice! It made my tax filing simple and easy!
Date published: 2023-03-30
Rated 5 out of 5 by from Very Helpful Cherell, the tax expert who helped me, was very thorough and clear in her assistance and I was able to file my taxes in a few hours.
Date published: 2023-03-30
Rated 5 out of 5 by from Nice Job! Made it easy to gather business expenses and uploaded information that was already in the computer! Super smooth!
Date published: 2023-03-30
Rated 5 out of 5 by from You really CAN do it yourself This is our eight year of using Turbo Tax and it's even easier this year. No required review of questions that don't apply or haven't changed.
Date published: 2023-03-30
Rated 5 out of 5 by from Thank you for the Service It is nice as a college student to file my taxes at no cost.
Date published: 2023-03-30
Rated 5 out of 5 by from Have been satisfactory the past 3 years. Great job The software seems above average and has helped me return to points I would have overlooked on deductions. I am satisfied with the service the past few years and plan on continuing to utilize in the future.
Date published: 2023-03-30
Rated 2 out of 5 by from Hidden Fees I usually have a good experience with Turbo tax, however this time was a little different. I agreed to pay $119 to file my taxes without the help of a CPA. At the end of processing my $1200 refund I was charged $219 which brought my refund down to $983
Date published: 2023-03-30
Rated 1 out of 5 by from TurboTax Cost TOO MUCH I use turbo tax for tax preparation every year and my life circumstances have not changed, however the price of turbo tax has increased substantially. I was shocked to pay $119 for a standard preparation with simple filing designations. I would not recommend this product. Very difficult to identify where to input different tax forms with these "guided" questions. Just leaves me questioning if I am getting the max refund potential.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4984