TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Not user friendly This is my 7th year of doing my taxes using TurboTax. I am sorry to say, but this year's filing was the worst experience. Double negative/poorly worded questions made the process frustrating and confusing. It took double the amount of time it usually does. Lastly this year I had to put zero in places, or it would not work. Overall very disappointed in this year's format and will be looking to see what other options are available.
Date published: 2023-03-30
Rated 5 out of 5 by from Very Well Done Simple easy way to file a return... thank you Turbo Tax!
Date published: 2023-03-30
Rated 5 out of 5 by from Love TurboTax! Always nice to use a program so easy to use and helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is awesome! This was the first year I did my taxes with Turbo Tax. I was able to complete state and fed with no problems. Now I'm confident that I can do my own taxes and save a lot of money. This experience gave me joy and a great sense of accomplishment!
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Great I’ve used Turbo Tax for about 25 years and I continue to do so
Date published: 2023-03-30
Rated 5 out of 5 by from Great Help Because I used their expert I saved over 1,600 dollars!
Date published: 2023-03-30
Rated 4 out of 5 by from It wont allow you delete 'Blank' lines on schd C It wont allow you delete 'Blank' lines on schd C 'Misc' expense table. I had to re-enter line items to condense the table.
Date published: 2023-03-30
Rated 3 out of 5 by from Long Time Fan of TurboTax I love the ease of use and guidance from TurboTax however, I am disappointed in how much the cost to file has increased. I used to buy the disc and be able to file 2 returns with it, now I have to file online separately for myself and my Dad and it's much more expensive.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is easier Easy to work whith it and very friendly. I Wil definitely recommend to a friend.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax better than mamual I used Turbo Tax Premium. Generally okay. Some parts seemed repetive. Generally Ok. Some parts seemed.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not user friendly This is my 7th year of doing my taxes using TurboTax. I am sorry to say, but this year's filing was the worst experience. Double negative/poorly worded questions made the process frustrating and confusing. It took double the amount of time it usually does. Lastly this year I had to put zero in places, or it would not work. Overall very disappointed in this year's format and will be looking to see what other options are available.
Date published: 2023-03-30
Rated 5 out of 5 by from Very Well Done Simple easy way to file a return... thank you Turbo Tax!
Date published: 2023-03-30
Rated 5 out of 5 by from Love TurboTax! Always nice to use a program so easy to use and helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is awesome! This was the first year I did my taxes with Turbo Tax. I was able to complete state and fed with no problems. Now I'm confident that I can do my own taxes and save a lot of money. This experience gave me joy and a great sense of accomplishment!
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Great I’ve used Turbo Tax for about 25 years and I continue to do so
Date published: 2023-03-30
Rated 5 out of 5 by from Great Help Because I used their expert I saved over 1,600 dollars!
Date published: 2023-03-30
Rated 4 out of 5 by from It wont allow you delete 'Blank' lines on schd C It wont allow you delete 'Blank' lines on schd C 'Misc' expense table. I had to re-enter line items to condense the table.
Date published: 2023-03-30
Rated 3 out of 5 by from Long Time Fan of TurboTax I love the ease of use and guidance from TurboTax however, I am disappointed in how much the cost to file has increased. I used to buy the disc and be able to file 2 returns with it, now I have to file online separately for myself and my Dad and it's much more expensive.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is easier Easy to work whith it and very friendly. I Wil definitely recommend to a friend.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax better than mamual I used Turbo Tax Premium. Generally okay. Some parts seemed repetive. Generally Ok. Some parts seemed.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4983