TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from you are the worst the constant upselling is very annoying. Not being told anything about the 39.00 at the end for the privilege of getting a refund is more than annoying, It's crazy, and very close to being fraudulent
Date published: 2023-03-30
Rated 5 out of 5 by from 2023 taxes Love the auto populate fields and the thoroughness of the application
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax is less friendly than in previous years You blindly enter data but do not see effect until you pay.
Date published: 2023-03-30
Rated 5 out of 5 by from Only way to file! Extremely easy to navigate and complete each form document block. Great additional understanding links highlighted in blue assist preparer.
Date published: 2023-03-30
Rated 5 out of 5 by from Ease of Use and Explanations I've used Turbo Tax for years and it's always been easy to use
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Couldn’t be easier! I love how I can get it to go fetch numbers for me and fill lot all the forms.
Date published: 2023-03-30
Rated 4 out of 5 by from LONG TIME SATISFIED CUSTOMER IT SEEMS THAT WHEN A PRODUCT OPTION IS SELECTED AND PURCHASED IN THE LATTER PART OF THE TAX YEAR (I.E. OCT,NOV, OR DEC 2022), IT IS A DIFFICULT PATHWAY TO NAVIGATE FROM THAT INITIAL PURCHASE TO A SUCCESSFUL FILING IN FEB, MARCH OR APRIL OF 2023. WE THINK THAT THE SECURITY PROCESS IS GREAT BUT MAY CAUSE COORDINATION ISSUES WHEN THE CUSTOMER IS TRYING TO RETRIEVE THE ITEM PURCHASED AND INITIATE THE FILING EFFORT WITH THE PURCHASED PRODUCT. IT IS VERY FRUSTRATING AND ADDS TO THE FRUSTRATION LEVEL OF THE USER. THE PRODUCT ITSELF IS VERY GOOD, BUT THE PROCESS IS VERY, VERY FRUSTRATING
Date published: 2023-03-30
Rated 5 out of 5 by from I love the program! Easy to use, you can get tax information that you need all in one place.
Date published: 2023-03-30
Rated 2 out of 5 by from We need Turbotax Business for MAC! We need turbotax for MAC! We are in 2023 and still no Turbotax for MAC.
Date published: 2023-03-30
Rated 5 out of 5 by from Love them and all the available help I love using this service. I love the flexibility and all of the help that is available for when you have questions or run into a problem. I've used them for the past 3 years and will continue to use as long as everything continues the way it's been. Keep up the good work Turbo Tax.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from you are the worst the constant upselling is very annoying. Not being told anything about the 39.00 at the end for the privilege of getting a refund is more than annoying, It's crazy, and very close to being fraudulent
Date published: 2023-03-30
Rated 5 out of 5 by from 2023 taxes Love the auto populate fields and the thoroughness of the application
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax is less friendly than in previous years You blindly enter data but do not see effect until you pay.
Date published: 2023-03-30
Rated 5 out of 5 by from Only way to file! Extremely easy to navigate and complete each form document block. Great additional understanding links highlighted in blue assist preparer.
Date published: 2023-03-30
Rated 5 out of 5 by from Ease of Use and Explanations I've used Turbo Tax for years and it's always been easy to use
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Couldn’t be easier! I love how I can get it to go fetch numbers for me and fill lot all the forms.
Date published: 2023-03-30
Rated 4 out of 5 by from LONG TIME SATISFIED CUSTOMER IT SEEMS THAT WHEN A PRODUCT OPTION IS SELECTED AND PURCHASED IN THE LATTER PART OF THE TAX YEAR (I.E. OCT,NOV, OR DEC 2022), IT IS A DIFFICULT PATHWAY TO NAVIGATE FROM THAT INITIAL PURCHASE TO A SUCCESSFUL FILING IN FEB, MARCH OR APRIL OF 2023. WE THINK THAT THE SECURITY PROCESS IS GREAT BUT MAY CAUSE COORDINATION ISSUES WHEN THE CUSTOMER IS TRYING TO RETRIEVE THE ITEM PURCHASED AND INITIATE THE FILING EFFORT WITH THE PURCHASED PRODUCT. IT IS VERY FRUSTRATING AND ADDS TO THE FRUSTRATION LEVEL OF THE USER. THE PRODUCT ITSELF IS VERY GOOD, BUT THE PROCESS IS VERY, VERY FRUSTRATING
Date published: 2023-03-30
Rated 5 out of 5 by from I love the program! Easy to use, you can get tax information that you need all in one place.
Date published: 2023-03-30
Rated 2 out of 5 by from We need Turbotax Business for MAC! We need turbotax for MAC! We are in 2023 and still no Turbotax for MAC.
Date published: 2023-03-30
Rated 5 out of 5 by from Love them and all the available help I love using this service. I love the flexibility and all of the help that is available for when you have questions or run into a problem. I've used them for the past 3 years and will continue to use as long as everything continues the way it's been. Keep up the good work Turbo Tax.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4982