TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 1 out of 5 by
upset with you from
you are the worst
the constant upselling is very annoying. Not being told anything about the 39.00 at the end for the privilege of getting a refund is more than annoying, It's crazy, and very close to being fraudulent
Date published: 2023-03-30
Rated 5 out of 5 by
Kollson from
2023 taxes
Love the auto populate fields and the thoroughness of the application
Date published: 2023-03-30
Rated 3 out of 5 by
More Disappointed from
Turbo Tax is less friendly than in previous years
You blindly enter data but do not see effect until you pay.
Date published: 2023-03-30
Rated 5 out of 5 by
Mr Figgy from
Only way to file!
Extremely easy to navigate and complete each form document block. Great additional understanding links highlighted in blue assist preparer.
Date published: 2023-03-30
Rated 5 out of 5 by
MMKKMM from
Ease of Use and Explanations
I've used Turbo Tax for years and it's always been easy to use
Date published: 2023-03-30
Rated 5 out of 5 by
RoseTexas from
Easy
Couldn’t be easier! I love how I can get it to go fetch numbers for me and fill lot all the forms.
Date published: 2023-03-30
Rated 4 out of 5 by
LAFII from
LONG TIME SATISFIED CUSTOMER
IT SEEMS THAT WHEN A PRODUCT OPTION IS SELECTED AND PURCHASED IN THE LATTER PART OF THE TAX YEAR (I.E. OCT,NOV, OR DEC 2022), IT IS A DIFFICULT PATHWAY TO NAVIGATE FROM THAT INITIAL PURCHASE TO A SUCCESSFUL FILING IN FEB, MARCH OR APRIL OF 2023. WE THINK THAT THE SECURITY PROCESS IS GREAT BUT MAY CAUSE COORDINATION ISSUES WHEN THE CUSTOMER IS TRYING TO RETRIEVE THE ITEM PURCHASED AND INITIATE THE FILING EFFORT WITH THE PURCHASED PRODUCT. IT IS VERY FRUSTRATING AND ADDS TO THE FRUSTRATION LEVEL OF THE USER. THE PRODUCT ITSELF IS VERY GOOD, BUT THE PROCESS IS VERY, VERY FRUSTRATING
Date published: 2023-03-30
Rated 5 out of 5 by
A Brune from
I love the program!
Easy to use, you can get tax information that you need all in one place.
Date published: 2023-03-30
Rated 2 out of 5 by
Romina75 from
We need Turbotax Business for MAC!
We need turbotax for MAC! We are in 2023 and still no Turbotax for MAC.
Date published: 2023-03-30
Rated 5 out of 5 by
CeeCee12 from
Love them and all the available help
I love using this service. I love the flexibility and all of the help that is available for when you have questions or run into a problem. I've used them for the past 3 years and will continue to use as long as everything continues the way it's been. Keep up the good work Turbo Tax.
All TurboTax® Offerings Reviews - Page 4982
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
upset with you from
you are the worst
the constant upselling is very annoying. Not being told anything about the 39.00 at the end for the privilege of getting a refund is more than annoying, It's crazy, and very close to being fraudulent
Date published: 2023-03-30
Rated 5 out of 5 by
Kollson from
2023 taxes
Love the auto populate fields and the thoroughness of the application
Date published: 2023-03-30
Rated 3 out of 5 by
More Disappointed from
Turbo Tax is less friendly than in previous years
You blindly enter data but do not see effect until you pay.
Date published: 2023-03-30
Rated 5 out of 5 by
Mr Figgy from
Only way to file!
Extremely easy to navigate and complete each form document block. Great additional understanding links highlighted in blue assist preparer.
Date published: 2023-03-30
Rated 5 out of 5 by
MMKKMM from
Ease of Use and Explanations
I've used Turbo Tax for years and it's always been easy to use
Date published: 2023-03-30
Rated 5 out of 5 by
RoseTexas from
Easy
Couldn’t be easier! I love how I can get it to go fetch numbers for me and fill lot all the forms.
Date published: 2023-03-30
Rated 4 out of 5 by
LAFII from
LONG TIME SATISFIED CUSTOMER
IT SEEMS THAT WHEN A PRODUCT OPTION IS SELECTED AND PURCHASED IN THE LATTER PART OF THE TAX YEAR (I.E. OCT,NOV, OR DEC 2022), IT IS A DIFFICULT PATHWAY TO NAVIGATE FROM THAT INITIAL PURCHASE TO A SUCCESSFUL FILING IN FEB, MARCH OR APRIL OF 2023. WE THINK THAT THE SECURITY PROCESS IS GREAT BUT MAY CAUSE COORDINATION ISSUES WHEN THE CUSTOMER IS TRYING TO RETRIEVE THE ITEM PURCHASED AND INITIATE THE FILING EFFORT WITH THE PURCHASED PRODUCT. IT IS VERY FRUSTRATING AND ADDS TO THE FRUSTRATION LEVEL OF THE USER. THE PRODUCT ITSELF IS VERY GOOD, BUT THE PROCESS IS VERY, VERY FRUSTRATING
Date published: 2023-03-30
Rated 5 out of 5 by
A Brune from
I love the program!
Easy to use, you can get tax information that you need all in one place.
Date published: 2023-03-30
Rated 2 out of 5 by
Romina75 from
We need Turbotax Business for MAC!
We need turbotax for MAC! We are in 2023 and still no Turbotax for MAC.
Date published: 2023-03-30
Rated 5 out of 5 by
CeeCee12 from
Love them and all the available help
I love using this service. I love the flexibility and all of the help that is available for when you have questions or run into a problem. I've used them for the past 3 years and will continue to use as long as everything continues the way it's been. Keep up the good work Turbo Tax.
All TurboTax® Offerings Reviews - Page 4982
Date published: 2023-03-30