TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax Live is Incredible! The TurboTax Live service is a huge timesaver! I was honestly dreading doing my taxes so I tried the service for the first time this year and am so glad I did. Todd (tax assistant) and Julie (tax expert) were so incredibly kind, easy-going, helpful and knowledgeable. Julie answered all of my questions and even went beyond just filing my taxes to share helpful resources with me as well as offer her time AFTER filing my taxes to answer any follow-up questions I had. If possible, I would love to work with exclusively with Julie moving forward. If it's feasible for you, I would absolutely recommend the TurboTax Live service if you want to remove the hassle and headache of filing your taxes on your own. You'll be so glad you did.
Date published: 2023-05-04
Rated 5 out of 5 by from Impressed with Personal and Business Return I was very hesitant this year to use turbo tax due to starting a new small business. It took more time to go through the process, but I was impressed with how turbotax stepped through even the business stuff.
Date published: 2023-05-04
Rated 5 out of 5 by from Kelly was AMAZING! I having difficulty with an IRS error code, that resulted in continuous rejection of my 2022 return. After my few remaining hairs out, I got into contact and Kelly walked me through the necessary steps to resolve my issue. It truly was simple and convenient as possible.
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo tax is great i have been using this product for 23 years You are the only product I would recommend.
Date published: 2023-05-04
Rated 1 out of 5 by from Mistakes on import of 1099 I used Turbo tax to import my 1099 data from Capital One. It did not properly import all of the interest from my accounts. Specifically it missed the interest on my CD
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo Tax is Good Easy program to use, and e-filing was fast and easy as well.
Date published: 2023-05-04
Rated 5 out of 5 by from Excellent Experience Smooth as possible Excellent Experience Excellent Experience
Date published: 2023-05-04
Rated 5 out of 5 by from Extremely user friendly Online help live chat is awesome. Smooth sailing Smooth sailing Smooth sailing Smooth sailing
Date published: 2023-05-04
Rated 5 out of 5 by from Super Impressed with TurboTax! I'm just a grandma and not trained in taxes or computers, yet I can easily do my yearly taxes on TurboTax! It's an amazing program and I'm so happy it exists. While the cost is over $100, it is still much less than paying a tax preparer. Keep up the good work TurboTax!
Date published: 2023-05-04
Rated 3 out of 5 by from prior documents that I paid to save is not there? All the back information that was paid to save or auto-fill each year was completely gone. Also confused as to why I still need to pay for fed tax when it was to be free? state tax is not needed to file here. I have been a turbo tax user for 22 years.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live is Incredible! The TurboTax Live service is a huge timesaver! I was honestly dreading doing my taxes so I tried the service for the first time this year and am so glad I did. Todd (tax assistant) and Julie (tax expert) were so incredibly kind, easy-going, helpful and knowledgeable. Julie answered all of my questions and even went beyond just filing my taxes to share helpful resources with me as well as offer her time AFTER filing my taxes to answer any follow-up questions I had. If possible, I would love to work with exclusively with Julie moving forward. If it's feasible for you, I would absolutely recommend the TurboTax Live service if you want to remove the hassle and headache of filing your taxes on your own. You'll be so glad you did.
Date published: 2023-05-04
Rated 5 out of 5 by from Impressed with Personal and Business Return I was very hesitant this year to use turbo tax due to starting a new small business. It took more time to go through the process, but I was impressed with how turbotax stepped through even the business stuff.
Date published: 2023-05-04
Rated 5 out of 5 by from Kelly was AMAZING! I having difficulty with an IRS error code, that resulted in continuous rejection of my 2022 return. After my few remaining hairs out, I got into contact and Kelly walked me through the necessary steps to resolve my issue. It truly was simple and convenient as possible.
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo tax is great i have been using this product for 23 years You are the only product I would recommend.
Date published: 2023-05-04
Rated 1 out of 5 by from Mistakes on import of 1099 I used Turbo tax to import my 1099 data from Capital One. It did not properly import all of the interest from my accounts. Specifically it missed the interest on my CD
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo Tax is Good Easy program to use, and e-filing was fast and easy as well.
Date published: 2023-05-04
Rated 5 out of 5 by from Excellent Experience Smooth as possible Excellent Experience Excellent Experience
Date published: 2023-05-04
Rated 5 out of 5 by from Extremely user friendly Online help live chat is awesome. Smooth sailing Smooth sailing Smooth sailing Smooth sailing
Date published: 2023-05-04
Rated 5 out of 5 by from Super Impressed with TurboTax! I'm just a grandma and not trained in taxes or computers, yet I can easily do my yearly taxes on TurboTax! It's an amazing program and I'm so happy it exists. While the cost is over $100, it is still much less than paying a tax preparer. Keep up the good work TurboTax!
Date published: 2023-05-04
Rated 3 out of 5 by from prior documents that I paid to save is not there? All the back information that was paid to save or auto-fill each year was completely gone. Also confused as to why I still need to pay for fed tax when it was to be free? state tax is not needed to file here. I have been a turbo tax user for 22 years.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 499