TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281618 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Nothing more than thieves Nothing more than thieves...thought it was filed..checked saturday and found it wasnt...stole $110 i will get with my credit card and file a complaint
Date published: 2021-05-22
Rated 5 out of 5 by from Great Product Quick and easy. I'm always uneasy when it comes to filing my taxes, but Turbo Taxes makes it a stress free process.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax Disc Turbo Tax is customer friendly and easy to use for filing taxes.
Date published: 2021-05-22
Rated 3 out of 5 by from Had some trouble this year I have used TurboTax for many years now and always felt it was accurate and easy to use. I had some trouble this year and could not get anyone on the help line for assistance. Waited 45 minutes on hold, and ultimately searched the web and found my own answers.
Date published: 2021-05-22
Rated 4 out of 5 by from Easy returns Quick and easy to use. Not complicated really in-depth
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is OK It is difficult to go back and review. When reviewing Turbo tax does not give chance to see all the details of your entries. I have some rentals and I could not see expenses of each one nor make comparisons with previous entries.
Date published: 2021-05-22
Rated 5 out of 5 by from Awesome Personal Service Paul told me what I needed to know quickly and concisively.
Date published: 2021-05-22
Rated 5 out of 5 by from Super Great Have been using Turbo Tax since it appeared on the market
Date published: 2021-05-22
Rated 5 out of 5 by from Enjoyable interactions with real people The only thing that concerns me is that the price structure is not as straight forward as it could be. Last year's bobble was rather mysterious too. I signed on for a $49.99 price point and at checkout the price had jumped up $10.00. Still, much better experience with TurboTax than I had with competitors. One competitor made such serious mistakes on an intestate filing the estate distributions were held up for nearly 2 years. Really made to feel much more secure with Anna double checking everything.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo tax expertise when you need it Great customer service and professional service I will use again
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Nothing more than thieves Nothing more than thieves...thought it was filed..checked saturday and found it wasnt...stole $110 i will get with my credit card and file a complaint
Date published: 2021-05-22
Rated 5 out of 5 by from Great Product Quick and easy. I'm always uneasy when it comes to filing my taxes, but Turbo Taxes makes it a stress free process.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax Disc Turbo Tax is customer friendly and easy to use for filing taxes.
Date published: 2021-05-22
Rated 3 out of 5 by from Had some trouble this year I have used TurboTax for many years now and always felt it was accurate and easy to use. I had some trouble this year and could not get anyone on the help line for assistance. Waited 45 minutes on hold, and ultimately searched the web and found my own answers.
Date published: 2021-05-22
Rated 4 out of 5 by from Easy returns Quick and easy to use. Not complicated really in-depth
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is OK It is difficult to go back and review. When reviewing Turbo tax does not give chance to see all the details of your entries. I have some rentals and I could not see expenses of each one nor make comparisons with previous entries.
Date published: 2021-05-22
Rated 5 out of 5 by from Awesome Personal Service Paul told me what I needed to know quickly and concisively.
Date published: 2021-05-22
Rated 5 out of 5 by from Super Great Have been using Turbo Tax since it appeared on the market
Date published: 2021-05-22
Rated 5 out of 5 by from Enjoyable interactions with real people The only thing that concerns me is that the price structure is not as straight forward as it could be. Last year's bobble was rather mysterious too. I signed on for a $49.99 price point and at checkout the price had jumped up $10.00. Still, much better experience with TurboTax than I had with competitors. One competitor made such serious mistakes on an intestate filing the estate distributions were held up for nearly 2 years. Really made to feel much more secure with Anna double checking everything.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo tax expertise when you need it Great customer service and professional service I will use again
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 499