TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from It's ok A little annoyed at the fact that you're forced to scroll down in order to see/get to/press the "continue" button in order to move on to the next screen. There's plenty of room for them to have designed it to not have to scroll down at EVERY SINGLE screen.
Date published: 2021-03-26
Rated 2 out of 5 by from Worst TurboTax experience yet, and the last Bought it in January and it kept freezing up. ZERO support from their 24/7 support team that is never open. Finally got the updates in March to get my taxes done. Next year I will pay twice as much and have H&R Block, or a real accountant, do it in January. I gave it a 2 instead of a 1 because eventually it got the job done. Probably deserves a 3, honestly, but I'm not happy enough to be fair.
Date published: 2021-03-26
Rated 5 out of 5 by from My 7th year and it keeps getting better and better Turbo Tax makes filing all of our taxes easier each year
Date published: 2021-03-26
Rated 5 out of 5 by from ten outa ten would do it again Pretty darn easy eh, ripped right on through faster than a gallon of maple syrup on my birthday dontchya know! The TURBO in turboTax must bigger than the turbo they straped on Brians orange Supra cause it darn near gave me whiplash, i mean it was over faster than summer in Cananada eh. Oh boy let me tell ya, this here interweb sight is hotter than my wood stove on a -60 digree night! A guy was almost afraid the ol lap computing device was gonna catch fire at the speed the ol prossesing engine was running eh!
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is underrated This experience was painless, this was my first time. The prompts are specific and clear.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbotax is all I used. Turbotax has always been intuitive to me. For the past years I filed my tax returns with no issues.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome and Easy Thank you for making easy and the picture download made it simple
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Is so Easy and awesome! I really enjoy using Turbo because it is easy to use and nice a simple.
Date published: 2021-03-26
Rated 3 out of 5 by from Can't figure out how to correct EIN online In preparing my taxes I mistyped the EIN for a payee on my 1099R. So the IRS rejected my efiled return. I tried going through the steps of "Fix my return", but when I get to the revisit of the info I provided, and am asked if this info is correct, clicking "NO'' does not take me any where to correct the info. I am simply taken to continuing to refile with no way that I can figure out to correct the incorrect EIN. Going through the help FAQs di9dn't give me any answers that I was able to follow. If you made correcting input more intuitive I would likely give it 5 stars.
Date published: 2021-03-26
Rated 5 out of 5 by from Super easy...why'd I wait so long Walked me through everything step by step. So easy. Even though I knew I was getting a refund, I'm not sure why I put it off so long. Easy peasy.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's ok A little annoyed at the fact that you're forced to scroll down in order to see/get to/press the "continue" button in order to move on to the next screen. There's plenty of room for them to have designed it to not have to scroll down at EVERY SINGLE screen.
Date published: 2021-03-26
Rated 2 out of 5 by from Worst TurboTax experience yet, and the last Bought it in January and it kept freezing up. ZERO support from their 24/7 support team that is never open. Finally got the updates in March to get my taxes done. Next year I will pay twice as much and have H&R Block, or a real accountant, do it in January. I gave it a 2 instead of a 1 because eventually it got the job done. Probably deserves a 3, honestly, but I'm not happy enough to be fair.
Date published: 2021-03-26
Rated 5 out of 5 by from My 7th year and it keeps getting better and better Turbo Tax makes filing all of our taxes easier each year
Date published: 2021-03-26
Rated 5 out of 5 by from ten outa ten would do it again Pretty darn easy eh, ripped right on through faster than a gallon of maple syrup on my birthday dontchya know! The TURBO in turboTax must bigger than the turbo they straped on Brians orange Supra cause it darn near gave me whiplash, i mean it was over faster than summer in Cananada eh. Oh boy let me tell ya, this here interweb sight is hotter than my wood stove on a -60 digree night! A guy was almost afraid the ol lap computing device was gonna catch fire at the speed the ol prossesing engine was running eh!
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is underrated This experience was painless, this was my first time. The prompts are specific and clear.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbotax is all I used. Turbotax has always been intuitive to me. For the past years I filed my tax returns with no issues.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome and Easy Thank you for making easy and the picture download made it simple
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Is so Easy and awesome! I really enjoy using Turbo because it is easy to use and nice a simple.
Date published: 2021-03-26
Rated 3 out of 5 by from Can't figure out how to correct EIN online In preparing my taxes I mistyped the EIN for a payee on my 1099R. So the IRS rejected my efiled return. I tried going through the steps of "Fix my return", but when I get to the revisit of the info I provided, and am asked if this info is correct, clicking "NO'' does not take me any where to correct the info. I am simply taken to continuing to refile with no way that I can figure out to correct the incorrect EIN. Going through the help FAQs di9dn't give me any answers that I was able to follow. If you made correcting input more intuitive I would likely give it 5 stars.
Date published: 2021-03-26
Rated 5 out of 5 by from Super easy...why'd I wait so long Walked me through everything step by step. So easy. Even though I knew I was getting a refund, I'm not sure why I put it off so long. Easy peasy.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4980