TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax never lets me down I have migrated to Retirement but TurboTax handles everything in past and currently. They have never let me down.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is GREAT! Turbotax makes doing your taxes quick and easy. It explains what you need to do each step!!!
Date published: 2023-03-30
Rated 5 out of 5 by from This years taxes Easy to use. They are helpful every step of the way.
Date published: 2023-03-30
Rated 4 out of 5 by from It was pretty easy to use. Overall - easy to use. It was a little slow starting out. When the software loads it spins for a while without displaying very much in the way of status. More status information would be helpful.
Date published: 2023-03-30
Rated 3 out of 5 by from Easy to use but surprise required upgrade charge I am done using Turbo Tax. I completed my entire return with no mention of an additional medicate tax until the very and and then Turbo Tax held my return hostage unless I upgraded to Deluxe. Should have had a screen to point out and explain this additional tax. if I have to pay $64 for one additional form, I will go back to H&R Block.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is good. I like Turb Tax but this year they kept closing my return every now and then and I had to keep signing in to Turbo Tax to finish my taxes. They had to keep calling my home phone for a verification code This never happened before!!.
Date published: 2023-03-30
Rated 2 out of 5 by from Turbo Expensive and difficult to check out. Very difficult to get to the final payment process. This Should have been clearly explained at the start on the CD.. If I had known I had to pay the large sum I was required to pay at the end of the program it would have been easier to go to a tax professional and pay their fee. You have to pay the CD/ program and then all the fees at the end. I will never use this Turbo Tax program again !
Date published: 2023-03-30
Rated 4 out of 5 by from First time user likes Turbo Tax despite slowness I found the Turbo Tax Live Basic mostly easy to use, although the help did not always answer my questions. I used to spend a lot of time doing my taxes by hand, and I hope by using Turbo Tax on consecutive years I'll save much of that time. It was great not having to search for forms on the IRS or state website.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for the last 3 years and am very satisfied
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax was great took less time this time had my info already to use
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4973
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax never lets me down I have migrated to Retirement but TurboTax handles everything in past and currently. They have never let me down.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is GREAT! Turbotax makes doing your taxes quick and easy. It explains what you need to do each step!!!
Date published: 2023-03-30
Rated 5 out of 5 by from This years taxes Easy to use. They are helpful every step of the way.
Date published: 2023-03-30
Rated 4 out of 5 by from It was pretty easy to use. Overall - easy to use. It was a little slow starting out. When the software loads it spins for a while without displaying very much in the way of status. More status information would be helpful.
Date published: 2023-03-30
Rated 3 out of 5 by from Easy to use but surprise required upgrade charge I am done using Turbo Tax. I completed my entire return with no mention of an additional medicate tax until the very and and then Turbo Tax held my return hostage unless I upgraded to Deluxe. Should have had a screen to point out and explain this additional tax. if I have to pay $64 for one additional form, I will go back to H&R Block.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is good. I like Turb Tax but this year they kept closing my return every now and then and I had to keep signing in to Turbo Tax to finish my taxes. They had to keep calling my home phone for a verification code This never happened before!!.
Date published: 2023-03-30
Rated 2 out of 5 by from Turbo Expensive and difficult to check out. Very difficult to get to the final payment process. This Should have been clearly explained at the start on the CD.. If I had known I had to pay the large sum I was required to pay at the end of the program it would have been easier to go to a tax professional and pay their fee. You have to pay the CD/ program and then all the fees at the end. I will never use this Turbo Tax program again !
Date published: 2023-03-30
Rated 4 out of 5 by from First time user likes Turbo Tax despite slowness I found the Turbo Tax Live Basic mostly easy to use, although the help did not always answer my questions. I used to spend a lot of time doing my taxes by hand, and I hope by using Turbo Tax on consecutive years I'll save much of that time. It was great not having to search for forms on the IRS or state website.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for the last 3 years and am very satisfied
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax was great took less time this time had my info already to use
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4973