TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Patricia I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
Rated 5 out of 5 by from awsome no need of expert with turbo tax is easy and fast!!!
Date published: 2022-04-20
Rated 4 out of 5 by from good product but too much repetition of questions It would be nice if once I complete a series of questions that I do not have to answer them again when re-entering that section of the return.
Date published: 2022-04-20
Rated 5 out of 5 by from so easy like how easy it is to navigate the site, dont get lost or confused
Date published: 2022-04-20
Rated 1 out of 5 by from Can't e-file Mass. Returns with Teachers Pension There is a software glitch in the 2021 Home & Business whereby the Massachusetts Tax Return cannot be e-filed if you received a Mass. Teachers' Pension, which is mostly taxable one the Federal but fully non-taxable on the Mass. state return. When I google this problem, this glitch has continued for years at TurboTax.
Date published: 2022-04-20
Rated 5 out of 5 by from Quick & Easy Quick and easy to file my 1040. Cheap additional coverage $29 for peace of mind.
Date published: 2022-04-20
Rated 2 out of 5 by from TurboTax is a Disappointment TurboTax offers a wide range of examples for each section of the filing. However, I have amended my 2021 taxes because i cannot find where to add the 1099-NECs I paid out to subcontractors. I have requested support, but is only lead to answers online or the community. I still need help and to no avail cannot reach a live person. I regret going this route and definitely won't file with TurboTax next year. Now, back to trying to figure out how to add my 1099-NEC.
Date published: 2022-04-20
Rated 3 out of 5 by from Why is the state rejecting the return. My program? Why is the state rejecting my return. It came in after I had a confirmation on the federal accepting the return. There are no errors on the program. Frustrating.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is awesome! My live expert was great, she guided me directly where I needed to go and was very patient.
Date published: 2022-04-20
Rated 5 out of 5 by from Another Effortless Filing TurboTax is extremely user friendly and thorough and that is what keeps me coming back each year
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 4972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Patricia I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
Rated 5 out of 5 by from awsome no need of expert with turbo tax is easy and fast!!!
Date published: 2022-04-20
Rated 4 out of 5 by from good product but too much repetition of questions It would be nice if once I complete a series of questions that I do not have to answer them again when re-entering that section of the return.
Date published: 2022-04-20
Rated 5 out of 5 by from so easy like how easy it is to navigate the site, dont get lost or confused
Date published: 2022-04-20
Rated 1 out of 5 by from Can't e-file Mass. Returns with Teachers Pension There is a software glitch in the 2021 Home & Business whereby the Massachusetts Tax Return cannot be e-filed if you received a Mass. Teachers' Pension, which is mostly taxable one the Federal but fully non-taxable on the Mass. state return. When I google this problem, this glitch has continued for years at TurboTax.
Date published: 2022-04-20
Rated 5 out of 5 by from Quick & Easy Quick and easy to file my 1040. Cheap additional coverage $29 for peace of mind.
Date published: 2022-04-20
Rated 2 out of 5 by from TurboTax is a Disappointment TurboTax offers a wide range of examples for each section of the filing. However, I have amended my 2021 taxes because i cannot find where to add the 1099-NECs I paid out to subcontractors. I have requested support, but is only lead to answers online or the community. I still need help and to no avail cannot reach a live person. I regret going this route and definitely won't file with TurboTax next year. Now, back to trying to figure out how to add my 1099-NEC.
Date published: 2022-04-20
Rated 3 out of 5 by from Why is the state rejecting the return. My program? Why is the state rejecting my return. It came in after I had a confirmation on the federal accepting the return. There are no errors on the program. Frustrating.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is awesome! My live expert was great, she guided me directly where I needed to go and was very patient.
Date published: 2022-04-20
Rated 5 out of 5 by from Another Effortless Filing TurboTax is extremely user friendly and thorough and that is what keeps me coming back each year
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 4972