TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is great TurboTax is convenient and easy to use. I like that I can work on it in short increments of time and the information I have already entered is saved and I can just pick up where I left off. I also appreciate not having to know and understand all the forms, simply respond to the prompts in TurboTax.
Date published: 2023-04-02
Rated 4 out of 5 by from it works Fairly easy and takes up less time than I spend if I do it alone with paper copies. Overall I would rather all taxes be simplified and companies like turbotax and H&R block would stop lobbying to keep taxes complicated so they can make a buck so just remember your feeding the bears if you use any of these companies but hey, I still use them and I know that's the deal. I like that I can work on it at any time from home and as a busy mom and business owner that goes a long way.
Date published: 2023-04-02
Rated 5 out of 5 by from TurbotTax for LIFE! I've been filing for 6 years now and helping others too - can't stress how easy to follow the process of completing the forms and filing the returns. Great tool!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Service!!!! I used the upgraded service where I was able to have someone walk me through my filing. Samara was extremely knowledgeable and patient. She made the entire process easy and stressless.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax was confusing Although the program went Step-by-Step, parts where confusing. 1) asked if we had "Charitable Contributions" I stated YES, but program never gave me the option to report them, thus I missed out on them. 2) Program never asked for "Expenses/Repairs on current house. 3) Program stated I owed a "Penalty", which was totally confusing and hard to understand.
Date published: 2023-04-02
Rated 5 out of 5 by from Jean is the awesome one. Jean was very professional, walking us through each step of the way. We are no CPA's which is why we wanted to use this service, and even though we asked many questions (some potentially silly), Jean took the time to review with us so we felt comfortable and confident.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax great service Turbo tax is so easy to use, it doesn't matter if its your first time the software is client friendly.
Date published: 2023-04-02
Rated 5 out of 5 by from A very satisfied Turbo Tax client Another great year with TurboTax, It keeps getting better and easier to use
Date published: 2023-04-02
Rated 1 out of 5 by from You guys stink Make it free and faster. This was not fun, or easy, or free (as it says it is on the title page).
Date published: 2023-04-02
Rated 3 out of 5 by from Not as good as prior versions Overview experience was good but... 1. It prompted me to manually lookup and enter "Schedule 1" info from last year's form. The software should have done this automatically by accessing my last year's tax file. 2. There was NO Schedule 1 form listed in last year's forms. 3. I paid $35 to upgrade to Premier version for help on IRAs only to have to software tell me I could not deduct my IRA contributions. I already knew this and was expecting info how much I could invest based on my MAGI. 4. Please add a function to calculate the MAGI!!! It is cumbersome for users to manually calculate this. This would be extremely useful. 5. Overall, the quality of this product has been trending downward over the past few years. Thinking of switching to a new product next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4970
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is great TurboTax is convenient and easy to use. I like that I can work on it in short increments of time and the information I have already entered is saved and I can just pick up where I left off. I also appreciate not having to know and understand all the forms, simply respond to the prompts in TurboTax.
Date published: 2023-04-02
Rated 4 out of 5 by from it works Fairly easy and takes up less time than I spend if I do it alone with paper copies. Overall I would rather all taxes be simplified and companies like turbotax and H&R block would stop lobbying to keep taxes complicated so they can make a buck so just remember your feeding the bears if you use any of these companies but hey, I still use them and I know that's the deal. I like that I can work on it at any time from home and as a busy mom and business owner that goes a long way.
Date published: 2023-04-02
Rated 5 out of 5 by from TurbotTax for LIFE! I've been filing for 6 years now and helping others too - can't stress how easy to follow the process of completing the forms and filing the returns. Great tool!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Service!!!! I used the upgraded service where I was able to have someone walk me through my filing. Samara was extremely knowledgeable and patient. She made the entire process easy and stressless.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax was confusing Although the program went Step-by-Step, parts where confusing. 1) asked if we had "Charitable Contributions" I stated YES, but program never gave me the option to report them, thus I missed out on them. 2) Program never asked for "Expenses/Repairs on current house. 3) Program stated I owed a "Penalty", which was totally confusing and hard to understand.
Date published: 2023-04-02
Rated 5 out of 5 by from Jean is the awesome one. Jean was very professional, walking us through each step of the way. We are no CPA's which is why we wanted to use this service, and even though we asked many questions (some potentially silly), Jean took the time to review with us so we felt comfortable and confident.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax great service Turbo tax is so easy to use, it doesn't matter if its your first time the software is client friendly.
Date published: 2023-04-02
Rated 5 out of 5 by from A very satisfied Turbo Tax client Another great year with TurboTax, It keeps getting better and easier to use
Date published: 2023-04-02
Rated 1 out of 5 by from You guys stink Make it free and faster. This was not fun, or easy, or free (as it says it is on the title page).
Date published: 2023-04-02
Rated 3 out of 5 by from Not as good as prior versions Overview experience was good but... 1. It prompted me to manually lookup and enter "Schedule 1" info from last year's form. The software should have done this automatically by accessing my last year's tax file. 2. There was NO Schedule 1 form listed in last year's forms. 3. I paid $35 to upgrade to Premier version for help on IRAs only to have to software tell me I could not deduct my IRA contributions. I already knew this and was expecting info how much I could invest based on my MAGI. 4. Please add a function to calculate the MAGI!!! It is cumbersome for users to manually calculate this. This would be extremely useful. 5. Overall, the quality of this product has been trending downward over the past few years. Thinking of switching to a new product next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4970