TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from My first time use of TurboTax, experience was awes I heard about TurboTax from my friends and relatives, so decided to try it, after having my taxes prepared by a tax preparer for at least 15 years! My experience has been great as a first time user of the product. I was able to interact live with various TurboTax experts online and found answers to most of my questions. All and every section were easy to fill in from start to finish. I will definitely use it again next year. There were a few topics which I did not find directly in TurboTax, mainly because I may not have asked the questions correctly; one of which is "How and where do I enter SEP IRA data in my tax return?" so I queried the internet and found that I do not enter it, for my situation. Another question I did not find a clear answer in TurboTax was "What is the difference between Roth 401K and Roth IRA and where do I enter Roth 401K in TurboTax? .... there were some good explanations, but in my case (in 2020, I had converted ESOP (401K) funds to a Roth 401K and got a 1099-R), I wasn't sure how to account for it in the ROTH/IRA section. I eventually queried the internet and was then able to account for it correctly in this section; I clicked on a few different buttons as the data was already accounted for in the Income section. The other great thing about TurboTax, is that, when I was asked to select options for what I wanted, I had signed up for 'everything' since I wasn't sure whether I would require it, but when I was thru inputting and having the returns reviewed, I was given the option to downgrade, which made it even better since I felt comfortable filing with the downgraded option I originally wanted. So, all in all, I'd definitely come back to TurboTax next year. Thanks, it's a great tax filing tool and, quite simple to use !!!
Date published: 2021-03-28
Rated 5 out of 5 by from Worth it. TurboTax is fast and easy and loaded with helpful information to make filing less stressful if not stress free.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is the best do it yourself I have used Turbo Tax for many years. With the changing do's and don'ts every year, Turbo makes it easy to know you're doing your taxes right with the best outcome. It will help you get deductions you never thought of. I like that it is detailed oriented and you can try different options to figure out what would be better for you.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome Turbo tax expert was professional and helped me every step of the way.
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY TO USE I was able to do my taxes in under an hour. Made it really easy.
Date published: 2021-03-28
Rated 3 out of 5 by from Not satisfied They ask for the same inputs again and again. Be prepared to waste your whole day on this.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome and friendly The Tax expert was very Awesome and very friendly.
Date published: 2021-03-28
Rated 5 out of 5 by from Kristian Quick and easy to use.I like how all the unknot question were answer.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is awesome! The website is really good, It is quick and fun experience. I love how they track previous info.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy it is.... Just answer the questions and it moves you along..
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4970
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My first time use of TurboTax, experience was awes I heard about TurboTax from my friends and relatives, so decided to try it, after having my taxes prepared by a tax preparer for at least 15 years! My experience has been great as a first time user of the product. I was able to interact live with various TurboTax experts online and found answers to most of my questions. All and every section were easy to fill in from start to finish. I will definitely use it again next year. There were a few topics which I did not find directly in TurboTax, mainly because I may not have asked the questions correctly; one of which is "How and where do I enter SEP IRA data in my tax return?" so I queried the internet and found that I do not enter it, for my situation. Another question I did not find a clear answer in TurboTax was "What is the difference between Roth 401K and Roth IRA and where do I enter Roth 401K in TurboTax? .... there were some good explanations, but in my case (in 2020, I had converted ESOP (401K) funds to a Roth 401K and got a 1099-R), I wasn't sure how to account for it in the ROTH/IRA section. I eventually queried the internet and was then able to account for it correctly in this section; I clicked on a few different buttons as the data was already accounted for in the Income section. The other great thing about TurboTax, is that, when I was asked to select options for what I wanted, I had signed up for 'everything' since I wasn't sure whether I would require it, but when I was thru inputting and having the returns reviewed, I was given the option to downgrade, which made it even better since I felt comfortable filing with the downgraded option I originally wanted. So, all in all, I'd definitely come back to TurboTax next year. Thanks, it's a great tax filing tool and, quite simple to use !!!
Date published: 2021-03-28
Rated 5 out of 5 by from Worth it. TurboTax is fast and easy and loaded with helpful information to make filing less stressful if not stress free.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is the best do it yourself I have used Turbo Tax for many years. With the changing do's and don'ts every year, Turbo makes it easy to know you're doing your taxes right with the best outcome. It will help you get deductions you never thought of. I like that it is detailed oriented and you can try different options to figure out what would be better for you.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome Turbo tax expert was professional and helped me every step of the way.
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY TO USE I was able to do my taxes in under an hour. Made it really easy.
Date published: 2021-03-28
Rated 3 out of 5 by from Not satisfied They ask for the same inputs again and again. Be prepared to waste your whole day on this.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome and friendly The Tax expert was very Awesome and very friendly.
Date published: 2021-03-28
Rated 5 out of 5 by from Kristian Quick and easy to use.I like how all the unknot question were answer.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is awesome! The website is really good, It is quick and fun experience. I love how they track previous info.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy it is.... Just answer the questions and it moves you along..
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4970