TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
Ruckus77 from
Need a "What I did last year" button on EVERY page
Unlike a tax pro, I don't keep all this stuff in my head from year to year. If the question or form hasn't changed from last year, it would be EXTREMELY HELPFUL to see what I answer or filled in the previous year. It would be a built-in incentive for people to use TurboTax from year to year.
Date published: 2023-03-30
Rated 5 out of 5 by
Corgi buddy from
Quick and easy
Able to work through the process without issue and used TurboTax features to explore options and answer questions.
Date published: 2023-03-30
Rated 5 out of 5 by
UHEARDME from
VERY EASY
I LOVE HOW IT GIVES YOU SIDE NOTES, EXPLAINING THE QUESTION ASKED.
Date published: 2023-03-30
Rated 2 out of 5 by
loumerins from
Complicated
I have used turbo tax for years and it is obvious that you are making it more complicated so we take avail with the premium options that would costs us more. Additionally, the software is getting a lot expensive than an in person visit to a live tax preparer and yet they're less and less online support. Very disappointed!!!
Date published: 2023-03-30
Rated 5 out of 5 by
hawkheadred from
Super easy and helpful
Very easy to file my return. If you have any questions you can simply type the form number into search and it will jump you to that section for entry. Very highly recommend!
Date published: 2023-03-30
Rated 5 out of 5 by
greshgresh from
Turbo Tax is Reliable and Easy
I've been using TurboTax for about 6 years now, and I've never had any issues with them. I always appreciate how reliable and easy it is to get my taxes done with them.
Date published: 2023-03-30
Rated 1 out of 5 by
Jack015 from
Good, but greedy
They love to include hidden fees at the end once you are so close to completing everything. Likely not using this again
Date published: 2023-03-30
Rated 3 out of 5 by
Wamac from
Love it except.......
Tax return was very simple except for a forced 401k distribution from one employer that resulted in a 1099-R and tax penalty of $14. For that I was forced to buy Turbo Tax Deluxe which cost me - including the $39 processing fee for both Federal and State which I didn't know about till checkout - about 20% of my return. Really frustrating.
Date published: 2023-03-30
Rated 5 out of 5 by
The Mooneys from
Representative Charleigh was as HUGE Help!!
Been using since 2011. Love the updates that help get the max refund.
Date published: 2023-03-30
Rated 5 out of 5 by
ALF29 from
Great product, easy to use
I have used this product for years and it is easy to use and convenient. I just wish there was a loyalty discount.
All TurboTax® Offerings Reviews - Page 4969
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ruckus77 from
Need a "What I did last year" button on EVERY page
Unlike a tax pro, I don't keep all this stuff in my head from year to year. If the question or form hasn't changed from last year, it would be EXTREMELY HELPFUL to see what I answer or filled in the previous year. It would be a built-in incentive for people to use TurboTax from year to year.
Date published: 2023-03-30
Rated 5 out of 5 by
Corgi buddy from
Quick and easy
Able to work through the process without issue and used TurboTax features to explore options and answer questions.
Date published: 2023-03-30
Rated 5 out of 5 by
UHEARDME from
VERY EASY
I LOVE HOW IT GIVES YOU SIDE NOTES, EXPLAINING THE QUESTION ASKED.
Date published: 2023-03-30
Rated 2 out of 5 by
loumerins from
Complicated
I have used turbo tax for years and it is obvious that you are making it more complicated so we take avail with the premium options that would costs us more. Additionally, the software is getting a lot expensive than an in person visit to a live tax preparer and yet they're less and less online support. Very disappointed!!!
Date published: 2023-03-30
Rated 5 out of 5 by
hawkheadred from
Super easy and helpful
Very easy to file my return. If you have any questions you can simply type the form number into search and it will jump you to that section for entry. Very highly recommend!
Date published: 2023-03-30
Rated 5 out of 5 by
greshgresh from
Turbo Tax is Reliable and Easy
I've been using TurboTax for about 6 years now, and I've never had any issues with them. I always appreciate how reliable and easy it is to get my taxes done with them.
Date published: 2023-03-30
Rated 1 out of 5 by
Jack015 from
Good, but greedy
They love to include hidden fees at the end once you are so close to completing everything. Likely not using this again
Date published: 2023-03-30
Rated 3 out of 5 by
Wamac from
Love it except.......
Tax return was very simple except for a forced 401k distribution from one employer that resulted in a 1099-R and tax penalty of $14. For that I was forced to buy Turbo Tax Deluxe which cost me - including the $39 processing fee for both Federal and State which I didn't know about till checkout - about 20% of my return. Really frustrating.
Date published: 2023-03-30
Rated 5 out of 5 by
The Mooneys from
Representative Charleigh was as HUGE Help!!
Been using since 2011. Love the updates that help get the max refund.
Date published: 2023-03-30
Rated 5 out of 5 by
ALF29 from
Great product, easy to use
I have used this product for years and it is easy to use and convenient. I just wish there was a loyalty discount.
All TurboTax® Offerings Reviews - Page 4969
Date published: 2023-03-30