TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from I love using Turbo Tax I like doing my taxes with Turbo Tax. Whenever I have a question there is usually a "Why is this..." or "Where can I find this..." to click on and the answer pops up in a dialog box. If I don't understand or need more information I can ask to speak with a CPA since I chose this feature when doing my taxes. I like the Identity Theft help feature that you can choose to purchase. I have never needed to use it, and hope I never have too, but I like having that feature as an option because people I know who have suffered Identity Theft have told me it is a nightmare to fix. I also like how Turbo Tax fills in your information from year to year, with the taxpayer having the option to edit for any changes which might have occurred since the prior year.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax Review 2021 Really good program. Easy to use, user friendly. A lot of my questions were answered just by following prompts.
Date published: 2021-03-28
Rated 5 out of 5 by from First time file It was easy than I thought it would be I will see how it goes
Date published: 2021-03-28
Rated 5 out of 5 by from Very easy, very thorough Easy to work with. Takes some time but you can save your place and work on it later
Date published: 2021-03-28
Rated 1 out of 5 by from poor turbo tax charges a hefty fee to file. I wont be using this again.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is awesome! Quick and easy! Was able to do my taxes with no problems.
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent It was easy to follow the instructions to fill my taxes
Date published: 2021-03-28
Rated 1 out of 5 by from I cannot pay for your state tax returns No matter what I did, I cannot enter my credit card to pay for your state return, it's very very frustrating
Date published: 2021-03-28
Rated 5 out of 5 by from Fast easy convenient was unsure about doing my taxes myself but turbotax made it easy
Date published: 2021-03-28
Rated 2 out of 5 by from Review of TurboTax 2021 It was fine, but since the US postal service is terrible, we elected to send the federal and state returns via electronically. You did not disclose the fees until the very end and the 40.00 processing fee is outrageous. I will be looking to go elsewhere next year.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4969
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using Turbo Tax I like doing my taxes with Turbo Tax. Whenever I have a question there is usually a "Why is this..." or "Where can I find this..." to click on and the answer pops up in a dialog box. If I don't understand or need more information I can ask to speak with a CPA since I chose this feature when doing my taxes. I like the Identity Theft help feature that you can choose to purchase. I have never needed to use it, and hope I never have too, but I like having that feature as an option because people I know who have suffered Identity Theft have told me it is a nightmare to fix. I also like how Turbo Tax fills in your information from year to year, with the taxpayer having the option to edit for any changes which might have occurred since the prior year.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax Review 2021 Really good program. Easy to use, user friendly. A lot of my questions were answered just by following prompts.
Date published: 2021-03-28
Rated 5 out of 5 by from First time file It was easy than I thought it would be I will see how it goes
Date published: 2021-03-28
Rated 5 out of 5 by from Very easy, very thorough Easy to work with. Takes some time but you can save your place and work on it later
Date published: 2021-03-28
Rated 1 out of 5 by from poor turbo tax charges a hefty fee to file. I wont be using this again.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is awesome! Quick and easy! Was able to do my taxes with no problems.
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent It was easy to follow the instructions to fill my taxes
Date published: 2021-03-28
Rated 1 out of 5 by from I cannot pay for your state tax returns No matter what I did, I cannot enter my credit card to pay for your state return, it's very very frustrating
Date published: 2021-03-28
Rated 5 out of 5 by from Fast easy convenient was unsure about doing my taxes myself but turbotax made it easy
Date published: 2021-03-28
Rated 2 out of 5 by from Review of TurboTax 2021 It was fine, but since the US postal service is terrible, we elected to send the federal and state returns via electronically. You did not disclose the fees until the very end and the 40.00 processing fee is outrageous. I will be looking to go elsewhere next year.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4969