TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from The service has gone down hill I have been using Turrbo tax for few years now, when I started it was free and i do understand over time they will charge us to filing tax, but I get free Tax Filling with Tubo tax based on the company I work with, but dispite of putting in the code I was still charrged a lot. Also, as advertised by Turbo Tax that they will provide live assistance, that is a lie, the interface is not user friendly and they keep on increasing the price to fill tax every year. I am planning to switch next year.
Date published: 2021-03-29
Rated 4 out of 5 by from great it was so easy to use I'm happy i was referred thANK U TURBO TAX
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is great TurboTax is very easy to use. Customer service is excellent.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax and me are bestiesssss Even with the hiccup for the stimulus i love turbotax. I have been using them since i was 18 im 32 now. You learn and feel like your taking on your own responsibilities...i highly recommend if you have any tax situations to at least try it..you can walk through and decide if you like it for free
Date published: 2021-03-29
Rated 5 out of 5 by from Easy Peasy Easy Peasy. Turbo Tax is easy to use and I like that it's really free
Date published: 2021-03-29
Rated 5 out of 5 by from The only way to do your taxes It is the easiest way to do your taxes from the convenience from your home
Date published: 2021-03-29
Rated 4 out of 5 by from Very Good Federal, State was clunky With the passing of my Father-In-Law, I needed to file a Fiduciary return. His Financial Advisor was an embarrassment to his vocation. Though I am not a financial professional, I have used TT for my own taxes and managed my own portfolio for years. I found the fiduciary return to be challenging, but I am confident in the final result. Using the interview process stepped me through what was required. The link to Quick Employer Forms was one of the best features, as I had a dozen 1099s to prepare. The Community helped me a LOT. I wouldn't have the confidence I do in the result without them. The New York software was a huge disappointment. You can always tell when TT does not put the effort into a product when you get snagged with a series of 'missing info' popups during Final Review that require the user to figure out what is required. Fed=9. State=4 (seriously, they should issue a refund)
Date published: 2021-03-29
Rated 5 out of 5 by from made it easy! made things very simple and helpful! thanks a bunch!
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use I love using turbotax, I have been using it for a number of years. It is very easy to use and will walk you through everything. You don't have to know anything about taxes. When you have questions it's simple to find the answers. My only complaint is that it is $25 to file the state taxes. I think it should be less, $10 would be more than enough.
Date published: 2021-03-29
Rated 2 out of 5 by from Not informed of extra expenses until the end Did not inform me I would need to upgrade to deluxe simply because my student loan interest. So I spent 2 hours working on my return to find out at the end that I have to pay an extra $60. TurboTax has worked for me till now, filing somewhere else next year. Definitely user friendly, but not worth losing $60.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4968
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The service has gone down hill I have been using Turrbo tax for few years now, when I started it was free and i do understand over time they will charge us to filing tax, but I get free Tax Filling with Tubo tax based on the company I work with, but dispite of putting in the code I was still charrged a lot. Also, as advertised by Turbo Tax that they will provide live assistance, that is a lie, the interface is not user friendly and they keep on increasing the price to fill tax every year. I am planning to switch next year.
Date published: 2021-03-29
Rated 4 out of 5 by from great it was so easy to use I'm happy i was referred thANK U TURBO TAX
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is great TurboTax is very easy to use. Customer service is excellent.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax and me are bestiesssss Even with the hiccup for the stimulus i love turbotax. I have been using them since i was 18 im 32 now. You learn and feel like your taking on your own responsibilities...i highly recommend if you have any tax situations to at least try it..you can walk through and decide if you like it for free
Date published: 2021-03-29
Rated 5 out of 5 by from Easy Peasy Easy Peasy. Turbo Tax is easy to use and I like that it's really free
Date published: 2021-03-29
Rated 5 out of 5 by from The only way to do your taxes It is the easiest way to do your taxes from the convenience from your home
Date published: 2021-03-29
Rated 4 out of 5 by from Very Good Federal, State was clunky With the passing of my Father-In-Law, I needed to file a Fiduciary return. His Financial Advisor was an embarrassment to his vocation. Though I am not a financial professional, I have used TT for my own taxes and managed my own portfolio for years. I found the fiduciary return to be challenging, but I am confident in the final result. Using the interview process stepped me through what was required. The link to Quick Employer Forms was one of the best features, as I had a dozen 1099s to prepare. The Community helped me a LOT. I wouldn't have the confidence I do in the result without them. The New York software was a huge disappointment. You can always tell when TT does not put the effort into a product when you get snagged with a series of 'missing info' popups during Final Review that require the user to figure out what is required. Fed=9. State=4 (seriously, they should issue a refund)
Date published: 2021-03-29
Rated 5 out of 5 by from made it easy! made things very simple and helpful! thanks a bunch!
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use I love using turbotax, I have been using it for a number of years. It is very easy to use and will walk you through everything. You don't have to know anything about taxes. When you have questions it's simple to find the answers. My only complaint is that it is $25 to file the state taxes. I think it should be less, $10 would be more than enough.
Date published: 2021-03-29
Rated 2 out of 5 by from Not informed of extra expenses until the end Did not inform me I would need to upgrade to deluxe simply because my student loan interest. So I spent 2 hours working on my return to find out at the end that I have to pay an extra $60. TurboTax has worked for me till now, filing somewhere else next year. Definitely user friendly, but not worth losing $60.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4968