TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
Rated 5 out of 5 by from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
Rated 5 out of 5 by from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4963