TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by Kevin0972 from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by Kae18 from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by Tcrystal from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by Sunvista from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by Seerat from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by JayJayC from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
Rated 5 out of 5 by rak405 from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by EDF_ from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by SDM1954 from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by Ramon25 from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
All TurboTax® Offerings Reviews - Page 4963
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by Kevin0972 from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by Kae18 from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by Tcrystal from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by Sunvista from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by Seerat from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by JayJayC from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
Rated 5 out of 5 by rak405 from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by EDF_ from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by SDM1954 from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by Ramon25 from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
All TurboTax® Offerings Reviews - Page 4963
Date published: 2023-04-03