TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
juggy1932 from
Turbotax good but
I have one suggestion: Make it easier to go back and make changes.
Date published: 2022-04-19
Rated 5 out of 5 by
WriterN from
Easy to use
I found it easy to use Turbotax and find answers when I had questions.
Date published: 2022-04-19
Rated 3 out of 5 by
bobby cujo from
Ididn't get email that my taxes were rejected
1.I was disappointed that i was not alerted that my taxes had been rejected 2. my taxes were rejected but i didn't see an explanation why ,the software didn't even prompt me on how to fix the problem. please fix or explain why ....
Date published: 2022-04-19
Rated 1 out of 5 by
Patrick11115567 from
Turbo Tax hasn't properly efiled my tax returns 2x
For some unknown reason Turbo tax cannot get my taxes efiled even though i have given them my adjusted gross income from last year
Date published: 2022-04-19
Rated 5 out of 5 by
GregGL from
So easy
It’s quick and helpful! Thanks for 5 years now!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by
sandyntim from
A very easy task!
Simple yet comprehensive application. love using it!
Date published: 2022-04-19
Rated 5 out of 5 by
Bob 2158 from
Turbo Tax is FANTASTIC!
I have been using Turbo tax for years with great results and this year I discovered that the turbo tax experts that helped me this year were even better than I thought because this year I had a lot of issues and i received excellent help for each one. The patience they had was amazing and they all know what they were doing
Date published: 2022-04-19
Rated 5 out of 5 by
nancy31320 from
The best TAX filing experience EVER
It was easy to follow, very informative and relatively PAINLESS to file my taxes this year!
Date published: 2022-04-19
Rated 5 out of 5 by
Ken1369 from
Taxes made easy
Walked me through step by step. Easiest way to do your taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Taxpayer_17 from
Turbo Tax needs some work
This is my first time using TurboTax. Previously I filed my own taxes but I became a homeowner in 2021 and wanted to make sure that I could deduct as much as I could and that was some thing I was unfamiliar with. Anyway, my TurboTax representative, Sharon, was excellent and explained everything to me very well. However, when I went to finalize my taxes there was an instance where TurboTax was literally displaying "2020" in an area that it should've displayed "2021". Despite that, it still filed my taxes for 2021 correctly. My other issue is that TurboTax was saying I needed to pay $220 even though I had already paid $169 a few weeks before. It was saying that I was actually saving $169 instead of having to pay the full $389 but in reality that wasn't true. Since I had already paid the $169 and now also had to pay the $220 I wasn't saving any money. Sharon got me a discount code for this and saved me 20%. Lastly, when I was on the page that asked me how I would like to pay my taxes, it said that there was an option to pay my taxes by a check and in parentheses it said to be sure to do this no later than April 18 even though today is April 19th. So I don't understand why it was giving me an option to pay by check that technically is no longer valid considering the 18th has already passed. All in all though, I still will use Turbo Tax again and would recommend it to others.
All TurboTax® Offerings Reviews - Page 4959
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
juggy1932 from
Turbotax good but
I have one suggestion: Make it easier to go back and make changes.
Date published: 2022-04-19
Rated 5 out of 5 by
WriterN from
Easy to use
I found it easy to use Turbotax and find answers when I had questions.
Date published: 2022-04-19
Rated 3 out of 5 by
bobby cujo from
Ididn't get email that my taxes were rejected
1.I was disappointed that i was not alerted that my taxes had been rejected 2. my taxes were rejected but i didn't see an explanation why ,the software didn't even prompt me on how to fix the problem. please fix or explain why ....
Date published: 2022-04-19
Rated 1 out of 5 by
Patrick11115567 from
Turbo Tax hasn't properly efiled my tax returns 2x
For some unknown reason Turbo tax cannot get my taxes efiled even though i have given them my adjusted gross income from last year
Date published: 2022-04-19
Rated 5 out of 5 by
GregGL from
So easy
It’s quick and helpful! Thanks for 5 years now!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by
sandyntim from
A very easy task!
Simple yet comprehensive application. love using it!
Date published: 2022-04-19
Rated 5 out of 5 by
Bob 2158 from
Turbo Tax is FANTASTIC!
I have been using Turbo tax for years with great results and this year I discovered that the turbo tax experts that helped me this year were even better than I thought because this year I had a lot of issues and i received excellent help for each one. The patience they had was amazing and they all know what they were doing
Date published: 2022-04-19
Rated 5 out of 5 by
nancy31320 from
The best TAX filing experience EVER
It was easy to follow, very informative and relatively PAINLESS to file my taxes this year!
Date published: 2022-04-19
Rated 5 out of 5 by
Ken1369 from
Taxes made easy
Walked me through step by step. Easiest way to do your taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Taxpayer_17 from
Turbo Tax needs some work
This is my first time using TurboTax. Previously I filed my own taxes but I became a homeowner in 2021 and wanted to make sure that I could deduct as much as I could and that was some thing I was unfamiliar with. Anyway, my TurboTax representative, Sharon, was excellent and explained everything to me very well. However, when I went to finalize my taxes there was an instance where TurboTax was literally displaying "2020" in an area that it should've displayed "2021". Despite that, it still filed my taxes for 2021 correctly. My other issue is that TurboTax was saying I needed to pay $220 even though I had already paid $169 a few weeks before. It was saying that I was actually saving $169 instead of having to pay the full $389 but in reality that wasn't true. Since I had already paid the $169 and now also had to pay the $220 I wasn't saving any money. Sharon got me a discount code for this and saved me 20%. Lastly, when I was on the page that asked me how I would like to pay my taxes, it said that there was an option to pay my taxes by a check and in parentheses it said to be sure to do this no later than April 18 even though today is April 19th. So I don't understand why it was giving me an option to pay by check that technically is no longer valid considering the 18th has already passed. All in all though, I still will use Turbo Tax again and would recommend it to others.
All TurboTax® Offerings Reviews - Page 4959
Date published: 2022-04-19