TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from First year I can see improvement. Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is the best!! So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by from I love turbo taxe They always help me with the tips and tell me exactly where is the issues
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax is Good Overall A good experience my Tax preparer was fantastic
Date published: 2022-03-06
Rated 5 out of 5 by from Easy peasy Great process - super user friendly. Insert more characters here.
Date published: 2022-03-06
Rated 4 out of 5 by from OKish Needs more improvements and simplification for everyday people.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is great! Would definitely use this service again! Fast, professional, friendly agents.
Date published: 2022-03-06
Rated 5 out of 5 by from Very easy Is very easy to use and very fast, it explains everything also you just need all your paperwork and it's very simple to do
Date published: 2022-03-06
Rated 2 out of 5 by from Turbo tax did not live up to a great experiance Turbo tax did NOT live up to a great experience this year. I tried to download all my investment tax forms like I do every year. This year I received a message unable to download forms. I use two different investment companies and both would not download. I received a message please input data manually. I spent hours filling out all the form that Turbo tax usually does for me. This year is the most unpleasant experience I had with Turbo tax since 2001. I pay the extra money for Turbo tax Premier so I have access to the Investments portion of the program to make filling out my taxes easier. I will try Turbo tax next year, but if I am unable to download my documents that will be the last time I use this software. Their are other choices.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX MADE IT EASY! I had a busy Crypto trading year. Was worried about reporting all of the transactions. I used Coinbase and Binance for the trades. Turbo Tax was able to automatically transfer all of the transaction onto my Federal and State tax forms. I had a couple of questions and just wanted to verify that everything came in properly so I jumped on the chat function. Chat rep was there right away and answered all of my questions. Thanks Turbo Tax!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from First year I can see improvement. Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is the best!! So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by from I love turbo taxe They always help me with the tips and tell me exactly where is the issues
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax is Good Overall A good experience my Tax preparer was fantastic
Date published: 2022-03-06
Rated 5 out of 5 by from Easy peasy Great process - super user friendly. Insert more characters here.
Date published: 2022-03-06
Rated 4 out of 5 by from OKish Needs more improvements and simplification for everyday people.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is great! Would definitely use this service again! Fast, professional, friendly agents.
Date published: 2022-03-06
Rated 5 out of 5 by from Very easy Is very easy to use and very fast, it explains everything also you just need all your paperwork and it's very simple to do
Date published: 2022-03-06
Rated 2 out of 5 by from Turbo tax did not live up to a great experiance Turbo tax did NOT live up to a great experience this year. I tried to download all my investment tax forms like I do every year. This year I received a message unable to download forms. I use two different investment companies and both would not download. I received a message please input data manually. I spent hours filling out all the form that Turbo tax usually does for me. This year is the most unpleasant experience I had with Turbo tax since 2001. I pay the extra money for Turbo tax Premier so I have access to the Investments portion of the program to make filling out my taxes easier. I will try Turbo tax next year, but if I am unable to download my documents that will be the last time I use this software. Their are other choices.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX MADE IT EASY! I had a busy Crypto trading year. Was worried about reporting all of the transactions. I used Coinbase and Binance for the trades. Turbo Tax was able to automatically transfer all of the transaction onto my Federal and State tax forms. I had a couple of questions and just wanted to verify that everything came in properly so I jumped on the chat function. Chat rep was there right away and answered all of my questions. Thanks Turbo Tax!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4952