TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Why? Why are you charging me 40 dollars to pay you 60 dollars? A 40 DOLLAR PROCESSING FEE TO CHARGE ME 60 DOLLARS??? i need some answers because over the years your service has gotten more and more expensive. and this doesn't make sense
Date published: 2021-03-06
Rated 5 out of 5 by from Love you TurboTax It was so easy to file for the first time! Loved using TurboTax
Date published: 2021-03-06
Rated 5 out of 5 by from i received excellent assistance Ms. Evelyn was awesome and professional. She relieved my tax preparation anxiety. Great worker
Date published: 2021-03-06
Rated 1 out of 5 by from cost was very bad I worked for a company that gave me a 1099 NEC for $634.00 and that was the only thing i had. I had no other deduction and i had to pay 100 plus to turbotax. What I had to pay to the IRS was less. I am also a student and do not have a lot of money. I think this is wrong.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Wonderful experience with Turbo tax. I would recommend it to my friends.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great - As Usual! This is probably our 10th year or more using Turbo Tax. It is very easy and they are very helpful. We appreciate it and having the download available with the CD is a real plus.
Date published: 2021-03-06
Rated 5 out of 5 by from worth every cent I've been doing TT for years now. This last iteration was outstanding, so easy to use. Although our taxes aren't really complicated we have one deduction that can be a nightmare. TT breezed through the process. Highly recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Buggy this year in early March The program was forcing me to defer payment of all my household employee's social security/medicare taxes for some reason. An option for some, I guess, but I didn't want to do it. Only way to fix it was to delete Schedule H and Schedule 3 and fill out Schedule H manually. I also had rounding issues (one place it rounded a number ending with 50 cents up and another place it rounded it down) - again I had to manually enter the numbers to avoid it.
Date published: 2021-03-06
Rated 1 out of 5 by from DISAPPOINTED!!!!!!!!!!! This is my last time using your program! You are manipulative says $0 to file, at the end I had to pay if I wanted my Retirement refund. Then a $40 Fee? All together it cost $160.00 to file when I CHOOSE $0 to file. Will be sharing.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is very useful Turbo tax offers great suggestions when filing a return. almost like a real person helping you file.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Why? Why are you charging me 40 dollars to pay you 60 dollars? A 40 DOLLAR PROCESSING FEE TO CHARGE ME 60 DOLLARS??? i need some answers because over the years your service has gotten more and more expensive. and this doesn't make sense
Date published: 2021-03-06
Rated 5 out of 5 by from Love you TurboTax It was so easy to file for the first time! Loved using TurboTax
Date published: 2021-03-06
Rated 5 out of 5 by from i received excellent assistance Ms. Evelyn was awesome and professional. She relieved my tax preparation anxiety. Great worker
Date published: 2021-03-06
Rated 1 out of 5 by from cost was very bad I worked for a company that gave me a 1099 NEC for $634.00 and that was the only thing i had. I had no other deduction and i had to pay 100 plus to turbotax. What I had to pay to the IRS was less. I am also a student and do not have a lot of money. I think this is wrong.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Wonderful experience with Turbo tax. I would recommend it to my friends.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great - As Usual! This is probably our 10th year or more using Turbo Tax. It is very easy and they are very helpful. We appreciate it and having the download available with the CD is a real plus.
Date published: 2021-03-06
Rated 5 out of 5 by from worth every cent I've been doing TT for years now. This last iteration was outstanding, so easy to use. Although our taxes aren't really complicated we have one deduction that can be a nightmare. TT breezed through the process. Highly recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Buggy this year in early March The program was forcing me to defer payment of all my household employee's social security/medicare taxes for some reason. An option for some, I guess, but I didn't want to do it. Only way to fix it was to delete Schedule H and Schedule 3 and fill out Schedule H manually. I also had rounding issues (one place it rounded a number ending with 50 cents up and another place it rounded it down) - again I had to manually enter the numbers to avoid it.
Date published: 2021-03-06
Rated 1 out of 5 by from DISAPPOINTED!!!!!!!!!!! This is my last time using your program! You are manipulative says $0 to file, at the end I had to pay if I wanted my Retirement refund. Then a $40 Fee? All together it cost $160.00 to file when I CHOOSE $0 to file. Will be sharing.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is very useful Turbo tax offers great suggestions when filing a return. almost like a real person helping you file.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4952