TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Intuit Payment screen Unable to resize the payment screen so you can't target the payment button on the bottom. Very irritating and has been that way for many years.
Date published: 2022-03-13
Rated 5 out of 5 by from Passin ya'll on I have used you all for years...During a marriage, buying of homes, cars, birthing children. I feel so competent thanks to this amazing product! I've now passed you on to my oldest child!
Date published: 2022-03-13
Rated 5 out of 5 by from It was fine I've used Turbotax in the past and it's easy to submit and review my return.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is very user friendly. I've been using Turbo Tax for over 5 years now and it is easy to use. It helps you with anything you have a question on or anything you don't understand. It holds all of your data and is probably one of the best systems that can retrieve all of your tax W2's.
Date published: 2022-03-13
Rated 3 out of 5 by from Missing option to jump back to specific area The software lacks the ability to "jump back" to a specific area option. This option is great for those preparing multiple returns.
Date published: 2022-03-13
Rated 5 out of 5 by from Great Great service. Will use again next year. Wow great
Date published: 2022-03-13
Rated 5 out of 5 by from Always easy to use and file I have used Turbo Tax for many years now and have found it accurately covers my tax situation and is easy to use.
Date published: 2022-03-13
Rated 4 out of 5 by from Economic Impact Recovery Credit In Step-by-step, Turbo tax only accounted for $1400 (1 person not including dependent). I had to go to Forms and enter there. Then it corrected itself. I'm completing forms for my grandson and my son.
Date published: 2022-03-13
Rated 3 out of 5 by from It's no better than the Free. I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by from What a confusing and expensive journey! I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4951
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Intuit Payment screen Unable to resize the payment screen so you can't target the payment button on the bottom. Very irritating and has been that way for many years.
Date published: 2022-03-13
Rated 5 out of 5 by from Passin ya'll on I have used you all for years...During a marriage, buying of homes, cars, birthing children. I feel so competent thanks to this amazing product! I've now passed you on to my oldest child!
Date published: 2022-03-13
Rated 5 out of 5 by from It was fine I've used Turbotax in the past and it's easy to submit and review my return.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is very user friendly. I've been using Turbo Tax for over 5 years now and it is easy to use. It helps you with anything you have a question on or anything you don't understand. It holds all of your data and is probably one of the best systems that can retrieve all of your tax W2's.
Date published: 2022-03-13
Rated 3 out of 5 by from Missing option to jump back to specific area The software lacks the ability to "jump back" to a specific area option. This option is great for those preparing multiple returns.
Date published: 2022-03-13
Rated 5 out of 5 by from Great Great service. Will use again next year. Wow great
Date published: 2022-03-13
Rated 5 out of 5 by from Always easy to use and file I have used Turbo Tax for many years now and have found it accurately covers my tax situation and is easy to use.
Date published: 2022-03-13
Rated 4 out of 5 by from Economic Impact Recovery Credit In Step-by-step, Turbo tax only accounted for $1400 (1 person not including dependent). I had to go to Forms and enter there. Then it corrected itself. I'm completing forms for my grandson and my son.
Date published: 2022-03-13
Rated 3 out of 5 by from It's no better than the Free. I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by from What a confusing and expensive journey! I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4951