TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from good , could be better Fair, some part specially IRA/ Roth part could be better..
Date published: 2023-03-30
Rated 1 out of 5 by from gets worse every year No real support for program or filing. Took me over 2 hours to file because of them saying my account had to have a password change then here I sit because the file didn't go through. Said check my internet and it was fine, then back tomorrow.
Date published: 2023-03-30
Rated 4 out of 5 by from Good, still use it even though its pricey I like the software, I appreciate that it carrys over information from year to year, and that's the main reason I haven't switched. Definitly better than Taxact, but probably the free file with the IRS or Dave Ramsey would be good for people who have simpler taxes. For us, we work in the film industry and I usually have at least a dozen w-2s, a handful of 1099s, and investment documents, in at least three states. Its complicated, and Turbotax helps. took me about... 2.5 hours. Not bad at all.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is great! It saves me lots of time. I love Turbo Tax. It saved so much of my time. Tiffany, the person who helped me was Excellent. I will recommend Turbo Tax to all of my friends and relatives!
Date published: 2023-03-30
Rated 5 out of 5 by from Customer Very easy to use,Will ne back next year, will recommend.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Way to File Taxes. Love the product. Have been using it for many years
Date published: 2023-03-30
Rated 5 out of 5 by from Every year is the same - expert tax preparation Every form was gone through to ensure that my tax preparation is correct and that I can get the maximum refund. This year, I had a problem trying to file my return. TurboTax kept bringing me back to the same review page to correct an error, even though I entered the requested information. I called the help desk, and was given the number of a tax expert, who was fantastic. Mandi quickly guided me through the forms previously entered, and the errors were corrected with her help. I am so grateful for the quick and expert help that was provided.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax works great It worked through my few questions on how to report a few things.
Date published: 2023-03-30
Rated 5 out of 5 by from easy and fast to use Turbo Tax was fast and easy to use as well as convenient. I believe it's four years we've been using this service. Thanks!
Date published: 2023-03-30
Rated 4 out of 5 by from Grateful for Turbo Tax Fairly easy to use. I like the options and redundancy offered.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good , could be better Fair, some part specially IRA/ Roth part could be better..
Date published: 2023-03-30
Rated 1 out of 5 by from gets worse every year No real support for program or filing. Took me over 2 hours to file because of them saying my account had to have a password change then here I sit because the file didn't go through. Said check my internet and it was fine, then back tomorrow.
Date published: 2023-03-30
Rated 4 out of 5 by from Good, still use it even though its pricey I like the software, I appreciate that it carrys over information from year to year, and that's the main reason I haven't switched. Definitly better than Taxact, but probably the free file with the IRS or Dave Ramsey would be good for people who have simpler taxes. For us, we work in the film industry and I usually have at least a dozen w-2s, a handful of 1099s, and investment documents, in at least three states. Its complicated, and Turbotax helps. took me about... 2.5 hours. Not bad at all.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is great! It saves me lots of time. I love Turbo Tax. It saved so much of my time. Tiffany, the person who helped me was Excellent. I will recommend Turbo Tax to all of my friends and relatives!
Date published: 2023-03-30
Rated 5 out of 5 by from Customer Very easy to use,Will ne back next year, will recommend.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Way to File Taxes. Love the product. Have been using it for many years
Date published: 2023-03-30
Rated 5 out of 5 by from Every year is the same - expert tax preparation Every form was gone through to ensure that my tax preparation is correct and that I can get the maximum refund. This year, I had a problem trying to file my return. TurboTax kept bringing me back to the same review page to correct an error, even though I entered the requested information. I called the help desk, and was given the number of a tax expert, who was fantastic. Mandi quickly guided me through the forms previously entered, and the errors were corrected with her help. I am so grateful for the quick and expert help that was provided.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax works great It worked through my few questions on how to report a few things.
Date published: 2023-03-30
Rated 5 out of 5 by from easy and fast to use Turbo Tax was fast and easy to use as well as convenient. I believe it's four years we've been using this service. Thanks!
Date published: 2023-03-30
Rated 4 out of 5 by from Grateful for Turbo Tax Fairly easy to use. I like the options and redundancy offered.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4950