TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Full Service
Rated 5 out of 5 by
Shellynn42 from
Great as Always!
Once again used TurboTax as it is a great and easy to use program.
Date published: 2022-03-06
Rated 5 out of 5 by
CJag700 from
Very easy to use software!
The TurboTax walkthrough of every line item was simple to follow. It provided good explanations for line items that needed clarification. Great to have tool for self-employed individuals!
Date published: 2022-03-06
Rated 3 out of 5 by
ckbc2 from
Fatal Flaw
TurboTax Business helped walk thru the process as first time LLC members for tax preparation. When attempting to E-file fatal error disallowed e-filing because it would not allow or recognize the attachment of RREE / Safe Harbor Statement. If it should allow attachments to the return the process needs to be improved and more straightforward. Because of this error and no workaround we had to resort to printing to mail return. Do better.
Date published: 2022-03-06
Rated 5 out of 5 by
BarbML from
Very easy to use and follow
Very easy to follow. I always use visit all to ensure I did not miss any deductions or expenses. As long as you are prepared, it does not take more than 1 hour to complete both Fed & State forms.
Date published: 2022-03-06
Rated 5 out of 5 by
Hugh 78 from
Awesome
Online easy fast. Live the convenience. Long time user
Date published: 2022-03-06
Rated 5 out of 5 by
James 8ball from
TurboTax saved me money
I saved money using TurboTax live thanks Rebecca and her team
Date published: 2022-03-06
Rated 2 out of 5 by
OH121212 from
Tax Expert was awesome, but....
Good Day, My Tax Expert was awesome, it was wonderful working with her. My Turbotax experience though... Here is my honest response: Point A) I think that Turbotax document service should provide more clarity if you have a foreign passport or Greencard and do not have U.S. drivers license or equivalent. spent many hours trying to get these details uploaded... frustrating :) Point B) Sneaky $0 deal for a $199 service, turned into a straight $249 standard because my taxable return had an extra part (which gave me $166...). POOR CHOICE Turbotax. It should have recognised the $0 and the upgraded cost should have been $50. Standard Customer Usability Satisfaction. Point C) Texts each time my tax expert messaged, would not STOP, though I requested STOP over 20times.... I think this is a service bug.
Date published: 2022-03-06
Rated 5 out of 5 by
Clairekit from
Suzana was amazing!
Suzana was awesome with me, she was super patient. She definitely deserves a raise after dealing with my unorganized self !
Date published: 2022-03-06
Rated 5 out of 5 by
Colbey1 from
great experience
very helpful and easy to get through made it not difficult and confusing with all questions
Date published: 2022-03-06
Rated 4 out of 5 by
DanielleC81 from
I LOVE TurboTax!
I have used TurboTax at home every year for the last 6 years! I love the convenience of not going to a Tax Professional (leaving my house) but, if I have questions I can chat a professional. I find it very user friendly and easy to understand so, I feel confident doing my own taxes. I will continue to use TurboTax for many tea seasons to come.
All TurboTax® Offerings Reviews - Page 4948
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Shellynn42 from
Great as Always!
Once again used TurboTax as it is a great and easy to use program.
Date published: 2022-03-06
Rated 5 out of 5 by
CJag700 from
Very easy to use software!
The TurboTax walkthrough of every line item was simple to follow. It provided good explanations for line items that needed clarification. Great to have tool for self-employed individuals!
Date published: 2022-03-06
Rated 3 out of 5 by
ckbc2 from
Fatal Flaw
TurboTax Business helped walk thru the process as first time LLC members for tax preparation. When attempting to E-file fatal error disallowed e-filing because it would not allow or recognize the attachment of RREE / Safe Harbor Statement. If it should allow attachments to the return the process needs to be improved and more straightforward. Because of this error and no workaround we had to resort to printing to mail return. Do better.
Date published: 2022-03-06
Rated 5 out of 5 by
BarbML from
Very easy to use and follow
Very easy to follow. I always use visit all to ensure I did not miss any deductions or expenses. As long as you are prepared, it does not take more than 1 hour to complete both Fed & State forms.
Date published: 2022-03-06
Rated 5 out of 5 by
Hugh 78 from
Awesome
Online easy fast. Live the convenience. Long time user
Date published: 2022-03-06
Rated 5 out of 5 by
James 8ball from
TurboTax saved me money
I saved money using TurboTax live thanks Rebecca and her team
Date published: 2022-03-06
Rated 2 out of 5 by
OH121212 from
Tax Expert was awesome, but....
Good Day, My Tax Expert was awesome, it was wonderful working with her. My Turbotax experience though... Here is my honest response: Point A) I think that Turbotax document service should provide more clarity if you have a foreign passport or Greencard and do not have U.S. drivers license or equivalent. spent many hours trying to get these details uploaded... frustrating :) Point B) Sneaky $0 deal for a $199 service, turned into a straight $249 standard because my taxable return had an extra part (which gave me $166...). POOR CHOICE Turbotax. It should have recognised the $0 and the upgraded cost should have been $50. Standard Customer Usability Satisfaction. Point C) Texts each time my tax expert messaged, would not STOP, though I requested STOP over 20times.... I think this is a service bug.
Date published: 2022-03-06
Rated 5 out of 5 by
Clairekit from
Suzana was amazing!
Suzana was awesome with me, she was super patient. She definitely deserves a raise after dealing with my unorganized self !
Date published: 2022-03-06
Rated 5 out of 5 by
Colbey1 from
great experience
very helpful and easy to get through made it not difficult and confusing with all questions
Date published: 2022-03-06
Rated 4 out of 5 by
DanielleC81 from
I LOVE TurboTax!
I have used TurboTax at home every year for the last 6 years! I love the convenience of not going to a Tax Professional (leaving my house) but, if I have questions I can chat a professional. I find it very user friendly and easy to understand so, I feel confident doing my own taxes. I will continue to use TurboTax for many tea seasons to come.
All TurboTax® Offerings Reviews - Page 4948
Date published: 2022-03-06