TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax has Problems Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesomely easy to use Have been using Turbo Tax for years and they never cease to disappointment me.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is very good Sometimes find it very hard to get questions answered and talk with live person
Date published: 2023-03-30
Rated 5 out of 5 by from Very user friendly Easy to use, I file very basic taxes so I feel like this fulfills my filling needs perfectly. Done under an hour.
Date published: 2023-03-30
Rated 4 out of 5 by from Love this Been doing my own taxes since I was 18 with TurboTax help!
Date published: 2023-03-30
Rated 5 out of 5 by from They are awesome! It was so easy and convenient and fat to use! Explains everything perfectly!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax has Problems Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesomely easy to use Have been using Turbo Tax for years and they never cease to disappointment me.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is very good Sometimes find it very hard to get questions answered and talk with live person
Date published: 2023-03-30
Rated 5 out of 5 by from Very user friendly Easy to use, I file very basic taxes so I feel like this fulfills my filling needs perfectly. Done under an hour.
Date published: 2023-03-30
Rated 4 out of 5 by from Love this Been doing my own taxes since I was 18 with TurboTax help!
Date published: 2023-03-30
Rated 5 out of 5 by from They are awesome! It was so easy and convenient and fat to use! Explains everything perfectly!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4947