TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kingdave50 from
AWESOME
great and easy to work with i would recommend to everyone
Date published: 2021-03-07
Rated 5 out of 5 by
OlivaH1031 from
Great Tool!
It was easy! plus the available live chat is soooo awesome. I definitely recommend using this in the future.
Date published: 2021-03-07
Rated 2 out of 5 by
Bango19 from
Could not file electronically
I tried on three separate occasion to file electronically and ailed each time. I needed to send my return by snail mail. Sad that turbo tax failed. May need to look for new software next filling season/
Date published: 2021-03-07
Rated 5 out of 5 by
ButImGrammaKingToo2021 from
Love Using TurboTax!
6th year of using TurboTax. Still happy with it. Will use again next year!
Date published: 2021-03-07
Rated 2 out of 5 by
Epiman from
Turbo Tax Freezing
I use Turbo Tax every year without issues. This year the program freezes half way through filling out my tax return. When I called customer service they tried to help me but didn't know what to do and then hung up on me, maybe accidental.
Date published: 2021-03-07
Rated 4 out of 5 by
Joan trustee from
State of WI errors in tax year
The program wouldn't allow a short year starting 1/3/2020 and ending 12/31/2020. This was resolved by changing to a calendar year, which is technically wrong, but at least it allowed me to efile the tax return as required by the state of Wisconsin
Date published: 2021-03-07
Rated 5 out of 5 by
SugarHooves from
TurboTax ... well done!
Very helpful and clear on instructions and definitions
Date published: 2021-03-07
Rated 4 out of 5 by
RNE54 from
Very good but explanations are not always clear
The online chat feature was disappointing. It either did not understand my questions or did not clearly answer them. On the other hand, speaking with an expert, Karen, via phone was very helpful. She explained everything and resolved my issues quickly.
Date published: 2021-03-07
Rated 5 out of 5 by
Cultass from
Turbo Tax is the best
Very easy to use and follow the lead of the system
Date published: 2021-03-07
Rated 4 out of 5 by
SandandSea from
Turbo Tax is good
Takes a walk through all the steps needed to complete your return
All TurboTax® Offerings Reviews - Page 4946
Date published: 2021-03-07
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kingdave50 from
AWESOME
great and easy to work with i would recommend to everyone
Date published: 2021-03-07
Rated 5 out of 5 by
OlivaH1031 from
Great Tool!
It was easy! plus the available live chat is soooo awesome. I definitely recommend using this in the future.
Date published: 2021-03-07
Rated 2 out of 5 by
Bango19 from
Could not file electronically
I tried on three separate occasion to file electronically and ailed each time. I needed to send my return by snail mail. Sad that turbo tax failed. May need to look for new software next filling season/
Date published: 2021-03-07
Rated 5 out of 5 by
ButImGrammaKingToo2021 from
Love Using TurboTax!
6th year of using TurboTax. Still happy with it. Will use again next year!
Date published: 2021-03-07
Rated 2 out of 5 by
Epiman from
Turbo Tax Freezing
I use Turbo Tax every year without issues. This year the program freezes half way through filling out my tax return. When I called customer service they tried to help me but didn't know what to do and then hung up on me, maybe accidental.
Date published: 2021-03-07
Rated 4 out of 5 by
Joan trustee from
State of WI errors in tax year
The program wouldn't allow a short year starting 1/3/2020 and ending 12/31/2020. This was resolved by changing to a calendar year, which is technically wrong, but at least it allowed me to efile the tax return as required by the state of Wisconsin
Date published: 2021-03-07
Rated 5 out of 5 by
SugarHooves from
TurboTax ... well done!
Very helpful and clear on instructions and definitions
Date published: 2021-03-07
Rated 4 out of 5 by
RNE54 from
Very good but explanations are not always clear
The online chat feature was disappointing. It either did not understand my questions or did not clearly answer them. On the other hand, speaking with an expert, Karen, via phone was very helpful. She explained everything and resolved my issues quickly.
Date published: 2021-03-07
Rated 5 out of 5 by
Cultass from
Turbo Tax is the best
Very easy to use and follow the lead of the system
Date published: 2021-03-07
Rated 4 out of 5 by
SandandSea from
Turbo Tax is good
Takes a walk through all the steps needed to complete your return
All TurboTax® Offerings Reviews - Page 4946
Date published: 2021-03-07