TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Works Excellent! It was super easy to use and the fastest I've ever filed for my taxes!
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is wonderful, user friendly 100% I've been using Turbotax for over 10 years and always get great results.
Date published: 2021-03-29
Rated 5 out of 5 by from An excellent, simple tool! Accurate, easy to use. I love how TurboTax saves my information from previous years.
Date published: 2021-03-29
Rated 5 out of 5 by from Very good! Very efficient software! Takes very short time to file your taxes
Date published: 2021-03-29
Rated 2 out of 5 by from Found a bug and no turbotax support There were no errors in my federal and state returns yet submitting my returns failed. We had no W-2s and had to file in two states: California and Arizona. Suddenly, an error was flagged: report the W-2 amount from California 540NR but there are NO W-2s. It was difficult to reach tech support. Eventually a tech was available and I shared my screen. I was put on hold and my computer sharing was disconnected after a while. Tech support had my phone number but NEVER contacted me. I finally was able to override the W-2 bug myself.
Date published: 2021-03-29
Rated 5 out of 5 by from perfect good best sight ever man thank you so much have a nice day
Date published: 2021-03-29
Rated 5 out of 5 by from Much Better operation I have used turbo tax for over 20 years And plan on using it next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Amazing live expert! Rachel was so kind and patient...she stayed with me to the end - saving me a few thousand dollars....her knowledge and professionalism are of the utmost! Thank you turbotax-and thank you for Rachel!
Date published: 2021-03-29
Rated 1 out of 5 by from Terrible for crypto Would not import right off of Coinbase like described. Had to pay CoinTracker 100 dollars to get it to import. Once imported it is impossible to delete them if you had changes to make. Had to manually click over 200 transactions. On an IPHONE 11 and 12 it was impossible to scroll through the cypto pages that were imported. Pages 6,7,8 and 9 could not be clicked on. Had to fire up computer to get to them. Huge hassle. Will not use next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to usee Very easy, program steps you through, and is very easy to use.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4946
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works Excellent! It was super easy to use and the fastest I've ever filed for my taxes!
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is wonderful, user friendly 100% I've been using Turbotax for over 10 years and always get great results.
Date published: 2021-03-29
Rated 5 out of 5 by from An excellent, simple tool! Accurate, easy to use. I love how TurboTax saves my information from previous years.
Date published: 2021-03-29
Rated 5 out of 5 by from Very good! Very efficient software! Takes very short time to file your taxes
Date published: 2021-03-29
Rated 2 out of 5 by from Found a bug and no turbotax support There were no errors in my federal and state returns yet submitting my returns failed. We had no W-2s and had to file in two states: California and Arizona. Suddenly, an error was flagged: report the W-2 amount from California 540NR but there are NO W-2s. It was difficult to reach tech support. Eventually a tech was available and I shared my screen. I was put on hold and my computer sharing was disconnected after a while. Tech support had my phone number but NEVER contacted me. I finally was able to override the W-2 bug myself.
Date published: 2021-03-29
Rated 5 out of 5 by from perfect good best sight ever man thank you so much have a nice day
Date published: 2021-03-29
Rated 5 out of 5 by from Much Better operation I have used turbo tax for over 20 years And plan on using it next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Amazing live expert! Rachel was so kind and patient...she stayed with me to the end - saving me a few thousand dollars....her knowledge and professionalism are of the utmost! Thank you turbotax-and thank you for Rachel!
Date published: 2021-03-29
Rated 1 out of 5 by from Terrible for crypto Would not import right off of Coinbase like described. Had to pay CoinTracker 100 dollars to get it to import. Once imported it is impossible to delete them if you had changes to make. Had to manually click over 200 transactions. On an IPHONE 11 and 12 it was impossible to scroll through the cypto pages that were imported. Pages 6,7,8 and 9 could not be clicked on. Had to fire up computer to get to them. Huge hassle. Will not use next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to usee Very easy, program steps you through, and is very easy to use.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4946