TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax was confusing Although the program went Step-by-Step, parts where confusing. 1) asked if we had "Charitable Contributions" I stated YES, but program never gave me the option to report them, thus I missed out on them. 2) Program never asked for "Expenses/Repairs on current house. 3) Program stated I owed a "Penalty", which was totally confusing and hard to understand.
Date published: 2023-04-02
Rated 5 out of 5 by from Jean is the awesome one. Jean was very professional, walking us through each step of the way. We are no CPA's which is why we wanted to use this service, and even though we asked many questions (some potentially silly), Jean took the time to review with us so we felt comfortable and confident.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax great service Turbo tax is so easy to use, it doesn't matter if its your first time the software is client friendly.
Date published: 2023-04-02
Rated 5 out of 5 by from A very satisfied Turbo Tax client Another great year with TurboTax, It keeps getting better and easier to use
Date published: 2023-04-02
Rated 1 out of 5 by from You guys stink Make it free and faster. This was not fun, or easy, or free (as it says it is on the title page).
Date published: 2023-04-02
Rated 3 out of 5 by from Not as good as prior versions Overview experience was good but... 1. It prompted me to manually lookup and enter "Schedule 1" info from last year's form. The software should have done this automatically by accessing my last year's tax file. 2. There was NO Schedule 1 form listed in last year's forms. 3. I paid $35 to upgrade to Premier version for help on IRAs only to have to software tell me I could not deduct my IRA contributions. I already knew this and was expecting info how much I could invest based on my MAGI. 4. Please add a function to calculate the MAGI!!! It is cumbersome for users to manually calculate this. This would be extremely useful. 5. Overall, the quality of this product has been trending downward over the past few years. Thinking of switching to a new product next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax Turbo tax has been helpful I’ve been using them for several years and will continue to use them.
Date published: 2023-04-02
Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4945
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax was confusing Although the program went Step-by-Step, parts where confusing. 1) asked if we had "Charitable Contributions" I stated YES, but program never gave me the option to report them, thus I missed out on them. 2) Program never asked for "Expenses/Repairs on current house. 3) Program stated I owed a "Penalty", which was totally confusing and hard to understand.
Date published: 2023-04-02
Rated 5 out of 5 by from Jean is the awesome one. Jean was very professional, walking us through each step of the way. We are no CPA's which is why we wanted to use this service, and even though we asked many questions (some potentially silly), Jean took the time to review with us so we felt comfortable and confident.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax great service Turbo tax is so easy to use, it doesn't matter if its your first time the software is client friendly.
Date published: 2023-04-02
Rated 5 out of 5 by from A very satisfied Turbo Tax client Another great year with TurboTax, It keeps getting better and easier to use
Date published: 2023-04-02
Rated 1 out of 5 by from You guys stink Make it free and faster. This was not fun, or easy, or free (as it says it is on the title page).
Date published: 2023-04-02
Rated 3 out of 5 by from Not as good as prior versions Overview experience was good but... 1. It prompted me to manually lookup and enter "Schedule 1" info from last year's form. The software should have done this automatically by accessing my last year's tax file. 2. There was NO Schedule 1 form listed in last year's forms. 3. I paid $35 to upgrade to Premier version for help on IRAs only to have to software tell me I could not deduct my IRA contributions. I already knew this and was expecting info how much I could invest based on my MAGI. 4. Please add a function to calculate the MAGI!!! It is cumbersome for users to manually calculate this. This would be extremely useful. 5. Overall, the quality of this product has been trending downward over the past few years. Thinking of switching to a new product next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax Turbo tax has been helpful I’ve been using them for several years and will continue to use them.
Date published: 2023-04-02
Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4945