TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Difficulty with download this year I have used both Turbo Tax for Business and Turbo Tax (personal taxes) for many years. For some reason I had difficulty with my downloads of both products (purchased from Amazon) this year (2020 returns) and had to download each of them three times before they stabilized. In the meantime I lost some of my work on each return and had to re-enter some data. The programs worked flawlessly once these issues were worked out.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax is OK E-Filling a little bit complicated even with Turbo help.
Date published: 2021-03-26
Rated 4 out of 5 by from Great Software As usual, TurboTax is good as its ever been! Fantastic
Date published: 2021-03-26
Rated 5 out of 5 by from like it it was to hard to find agi but other than that it was good
Date published: 2021-03-26
Rated 5 out of 5 by from I love turbotax! Easy and quick, dependable for years! My situation lets me use the free edition.
Date published: 2021-03-26
Rated 4 out of 5 by from Good but one star short All went pretty well except TT would not accept my inputs for 1099-R. This blocked my filing ability. After a phone call to TT was able to work around this.
Date published: 2021-03-26
Rated 4 out of 5 by from 2021 easy to use, but I could not find my bank. I feel the service is not enough for the charge.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT Excellent in every way. Very Easy, great instructions.
Date published: 2021-03-26
Rated 1 out of 5 by from Misleading up-sells and marketing tricks Could partly be my fault, but it definitely was not clear that I had not selected the free edition of Turbo Tax. once I had spent hours inputing my information, I realized there were $160 in fees, which I only paid state last year. The only option Turbotax provides is to erase and start over. they don't even offer a simple crossover of information. They're not very clear on fees upfront so beware.
Date published: 2021-03-26
Rated 2 out of 5 by from Your Price is too high! Your price is too high!! Your Price is Too High!!! Your Price is too HIGH!!!
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4941
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Difficulty with download this year I have used both Turbo Tax for Business and Turbo Tax (personal taxes) for many years. For some reason I had difficulty with my downloads of both products (purchased from Amazon) this year (2020 returns) and had to download each of them three times before they stabilized. In the meantime I lost some of my work on each return and had to re-enter some data. The programs worked flawlessly once these issues were worked out.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax is OK E-Filling a little bit complicated even with Turbo help.
Date published: 2021-03-26
Rated 4 out of 5 by from Great Software As usual, TurboTax is good as its ever been! Fantastic
Date published: 2021-03-26
Rated 5 out of 5 by from like it it was to hard to find agi but other than that it was good
Date published: 2021-03-26
Rated 5 out of 5 by from I love turbotax! Easy and quick, dependable for years! My situation lets me use the free edition.
Date published: 2021-03-26
Rated 4 out of 5 by from Good but one star short All went pretty well except TT would not accept my inputs for 1099-R. This blocked my filing ability. After a phone call to TT was able to work around this.
Date published: 2021-03-26
Rated 4 out of 5 by from 2021 easy to use, but I could not find my bank. I feel the service is not enough for the charge.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT Excellent in every way. Very Easy, great instructions.
Date published: 2021-03-26
Rated 1 out of 5 by from Misleading up-sells and marketing tricks Could partly be my fault, but it definitely was not clear that I had not selected the free edition of Turbo Tax. once I had spent hours inputing my information, I realized there were $160 in fees, which I only paid state last year. The only option Turbotax provides is to erase and start over. they don't even offer a simple crossover of information. They're not very clear on fees upfront so beware.
Date published: 2021-03-26
Rated 2 out of 5 by from Your Price is too high! Your price is too high!! Your Price is Too High!!! Your Price is too HIGH!!!
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 4941