TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Hidden Fees EVERYWHERE They try to make it seem easy for you, but in reality, all of the "tips and tricks" to make it easier cost you!! They are NOT forthcoming about the cost of these tricks, and it takes much more effort to go back and change responses and undo any help they've given than to just let it slide and eat the cost. Beware of the hidden fees!
Date published: 2023-04-03
Rated 1 out of 5 by from Lousy Product It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from Your lobbyists are the only reason you exist. I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
Rated 5 out of 5 by from Made it pretty easy We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax expeience Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden Fees EVERYWHERE They try to make it seem easy for you, but in reality, all of the "tips and tricks" to make it easier cost you!! They are NOT forthcoming about the cost of these tricks, and it takes much more effort to go back and change responses and undo any help they've given than to just let it slide and eat the cost. Beware of the hidden fees!
Date published: 2023-04-03
Rated 1 out of 5 by from Lousy Product It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from Your lobbyists are the only reason you exist. I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
Rated 5 out of 5 by from Made it pretty easy We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbotax expeience Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4941