TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax is great very professional and informative. I've been using them for years. Ron D
Date published: 2021-03-07
Rated 2 out of 5 by from No Comparison To Previous Years MUCH less user friendly, especially when working on the return over several sessions. Was never a problem before... Also, when questioning "data source" several times for calculated amounts, instead of showing where the calculation came from, it just linked me to "general info" for that section of the return. Not helpful at all. Have been using TT for several years and don't want to change, so I hope they pay attention to reviews.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is awesome! Easy as can be, I do not doubt even a child could do their taxes if they actually needed to of course.
Date published: 2021-03-07
Rated 2 out of 5 by from Was very complicated Typing to the boxes was disaster. Not what you're typing ends up in the box and generates humongous number of errors that took extremely LONG time to fix.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy and pretty fast Super easy to use and pretty fast, ill keep using for the next couple years.
Date published: 2021-03-07
Rated 3 out of 5 by from Double Charge I was charged two different amounts for the same return, but disliked the lack of clarity as to why, or if it was correct.
Date published: 2021-03-07
Rated 5 out of 5 by from excellent!!!! For a first time user it went very smooth..better than I expected
Date published: 2021-03-07
Rated 5 out of 5 by from Fast, Easy, and Cheaper than a CPA This is the 3rd year we've used the Turbo Tax Business for our Farm S Corp. We used to hire a CPA to do our taxes, at a cost of $1000 dollars a year. This is fast and easy to use and we are still gathering the same information we did for the Tax Professional.
Date published: 2021-03-07
Rated 5 out of 5 by from Cool TurboTax is very practical and easy to use. I love how the program goes step by step.
Date published: 2021-03-07
Rated 3 out of 5 by from TurboTax is not what it used to be! I've been using TurboTax since the early DOS-based days of the 1990s, but this year's version was a disappointment mainly in navigation. Specifically, prior year's W-2s and 1098-Ts, with their saved employee/college information, did not show up during the interview process. After filling out new versions the imported ones finally appeared later in the process flow. How frustrating to fill out something again that should have been available with pre-filled information. I believe this is the second year this has happened so please get it fixed or else I'll be moving on.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4936
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax is great very professional and informative. I've been using them for years. Ron D
Date published: 2021-03-07
Rated 2 out of 5 by from No Comparison To Previous Years MUCH less user friendly, especially when working on the return over several sessions. Was never a problem before... Also, when questioning "data source" several times for calculated amounts, instead of showing where the calculation came from, it just linked me to "general info" for that section of the return. Not helpful at all. Have been using TT for several years and don't want to change, so I hope they pay attention to reviews.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is awesome! Easy as can be, I do not doubt even a child could do their taxes if they actually needed to of course.
Date published: 2021-03-07
Rated 2 out of 5 by from Was very complicated Typing to the boxes was disaster. Not what you're typing ends up in the box and generates humongous number of errors that took extremely LONG time to fix.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy and pretty fast Super easy to use and pretty fast, ill keep using for the next couple years.
Date published: 2021-03-07
Rated 3 out of 5 by from Double Charge I was charged two different amounts for the same return, but disliked the lack of clarity as to why, or if it was correct.
Date published: 2021-03-07
Rated 5 out of 5 by from excellent!!!! For a first time user it went very smooth..better than I expected
Date published: 2021-03-07
Rated 5 out of 5 by from Fast, Easy, and Cheaper than a CPA This is the 3rd year we've used the Turbo Tax Business for our Farm S Corp. We used to hire a CPA to do our taxes, at a cost of $1000 dollars a year. This is fast and easy to use and we are still gathering the same information we did for the Tax Professional.
Date published: 2021-03-07
Rated 5 out of 5 by from Cool TurboTax is very practical and easy to use. I love how the program goes step by step.
Date published: 2021-03-07
Rated 3 out of 5 by from TurboTax is not what it used to be! I've been using TurboTax since the early DOS-based days of the 1990s, but this year's version was a disappointment mainly in navigation. Specifically, prior year's W-2s and 1098-Ts, with their saved employee/college information, did not show up during the interview process. After filling out new versions the imported ones finally appeared later in the process flow. How frustrating to fill out something again that should have been available with pre-filled information. I believe this is the second year this has happened so please get it fixed or else I'll be moving on.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4936