TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from easy Very easy to use covers everything that you nee know and you also learn a loy about ta preparation Way to Go Turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from Super user friendly and quick I used to go to liberty tax and pay so much for them to to my taxes for me. then one year i got "lazy" and decided to do them at home on turbo tax. i was surprised to see that i had been paying someone over double the price to have me drive to them, sit in a chair and have them enter the info that i still had to gather and give to them. why not just sit at home and do in the 20 minutes your waiting for your dinner to cook!
Date published: 2021-03-03
Rated 5 out of 5 by from Love it!! Awsome!!! will use again for on going and through out while im employed.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome web site the help i got from the tax expert was awesome my first time in using the tax expert service
Date published: 2021-03-03
Rated 4 out of 5 by from Pretty good after I got some knowledgeable support Had an error message that prevented my efile submission until I spent over an hour with support figuring out why. Had a really understanding customer support person guide me through the tedious process of troubleshooting. Finally submitted. I am so happy.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple to use and great with help I love how it breaks down each action with help and tips. Sad school didnt teach us this.
Date published: 2021-03-03
Rated 2 out of 5 by from TurboTax New Software Not Good For Military Member They wanted me to pay the state of CA almost $10,000 which I didn't owe. Spent 5 hrs on the phone talked to 4 tax experts who didn't see the problem. Finally, one person researched it and got back to me know I was right I didn't owe that money. The error was their software but they all blamed me or told me I didn't know the tax law. Very bad customer support. Fees are way sto high as well.
Date published: 2021-03-03
Rated 1 out of 5 by from Disappointed I have always filed with Turbo tax but my returns were both rejected by the IRS this year and I was forced to mail them in. Not happy about all the printing and mailing I had to do.....
Date published: 2021-03-03
Rated 5 out of 5 by from great complete satisfaction received - thank you very much
Date published: 2021-03-03
Rated 5 out of 5 by from simple and helpful! the process is very straight forward and easy to do.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4924
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy Very easy to use covers everything that you nee know and you also learn a loy about ta preparation Way to Go Turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from Super user friendly and quick I used to go to liberty tax and pay so much for them to to my taxes for me. then one year i got "lazy" and decided to do them at home on turbo tax. i was surprised to see that i had been paying someone over double the price to have me drive to them, sit in a chair and have them enter the info that i still had to gather and give to them. why not just sit at home and do in the 20 minutes your waiting for your dinner to cook!
Date published: 2021-03-03
Rated 5 out of 5 by from Love it!! Awsome!!! will use again for on going and through out while im employed.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome web site the help i got from the tax expert was awesome my first time in using the tax expert service
Date published: 2021-03-03
Rated 4 out of 5 by from Pretty good after I got some knowledgeable support Had an error message that prevented my efile submission until I spent over an hour with support figuring out why. Had a really understanding customer support person guide me through the tedious process of troubleshooting. Finally submitted. I am so happy.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple to use and great with help I love how it breaks down each action with help and tips. Sad school didnt teach us this.
Date published: 2021-03-03
Rated 2 out of 5 by from TurboTax New Software Not Good For Military Member They wanted me to pay the state of CA almost $10,000 which I didn't owe. Spent 5 hrs on the phone talked to 4 tax experts who didn't see the problem. Finally, one person researched it and got back to me know I was right I didn't owe that money. The error was their software but they all blamed me or told me I didn't know the tax law. Very bad customer support. Fees are way sto high as well.
Date published: 2021-03-03
Rated 1 out of 5 by from Disappointed I have always filed with Turbo tax but my returns were both rejected by the IRS this year and I was forced to mail them in. Not happy about all the printing and mailing I had to do.....
Date published: 2021-03-03
Rated 5 out of 5 by from great complete satisfaction received - thank you very much
Date published: 2021-03-03
Rated 5 out of 5 by from simple and helpful! the process is very straight forward and easy to do.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4924