TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Easy to Use but I hate the extra fees they try and I've used TT for many years. Just can't stand the cost doesn't include efile for your state. I also hate they try and sell you audit protection.
Date published: 2022-03-10
Rated 5 out of 5 by from Never do them on your own again I normally do my own taxes which can be very stressful, but this time around I handed it off to an expert. Not only was it completely stress free, she was even able to get me more than double my normal return.
Date published: 2022-03-10
Rated 5 out of 5 by from Not terrible Turbo tax is a fine place. It's all online. While it is expensive, they do seem to work hard for their people. Customer service is hard to come by post COVID, and they have seemed to keep up not only their competence, but also their kindness.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a Great source I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by from Second year and still great Very happy, trust your work and speed and was not expecting refund, nice surprise
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a great value Simple,easy to follow entry screens. Easy navigation. Walks you thru the entire process.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome It was great easy fast they were communicating all my questions...?
Date published: 2022-03-10
Rated 5 out of 5 by from Richard was great Had to file for my business and it started to get confusing as state and federal are two different entities. Richard made it simple for me and was a great help.
Date published: 2022-03-10
Rated 5 out of 5 by from Solid program Some struggles with a NYS K-1 that ultimately had nothing to do with TT; rather with the K-1 preparer.
Date published: 2022-03-10
Rated 4 out of 5 by from turbo is great!! couldn't remember her name but she was great very helpful and nice she was in Florida I request to be with someone in Spanish, but I wasn't available to answer at that time I have to Ve at work, but he also can do answer my question so in overall both were great
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4922
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to Use but I hate the extra fees they try and I've used TT for many years. Just can't stand the cost doesn't include efile for your state. I also hate they try and sell you audit protection.
Date published: 2022-03-10
Rated 5 out of 5 by from Never do them on your own again I normally do my own taxes which can be very stressful, but this time around I handed it off to an expert. Not only was it completely stress free, she was even able to get me more than double my normal return.
Date published: 2022-03-10
Rated 5 out of 5 by from Not terrible Turbo tax is a fine place. It's all online. While it is expensive, they do seem to work hard for their people. Customer service is hard to come by post COVID, and they have seemed to keep up not only their competence, but also their kindness.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a Great source I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by from Second year and still great Very happy, trust your work and speed and was not expecting refund, nice surprise
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a great value Simple,easy to follow entry screens. Easy navigation. Walks you thru the entire process.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome It was great easy fast they were communicating all my questions...?
Date published: 2022-03-10
Rated 5 out of 5 by from Richard was great Had to file for my business and it started to get confusing as state and federal are two different entities. Richard made it simple for me and was a great help.
Date published: 2022-03-10
Rated 5 out of 5 by from Solid program Some struggles with a NYS K-1 that ultimately had nothing to do with TT; rather with the K-1 preparer.
Date published: 2022-03-10
Rated 4 out of 5 by from turbo is great!! couldn't remember her name but she was great very helpful and nice she was in Florida I request to be with someone in Spanish, but I wasn't available to answer at that time I have to Ve at work, but he also can do answer my question so in overall both were great
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4922