TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very informative and easy! Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is up to date This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by from Overall good experience! The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax was easy the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax exceeded my expectations I received help from an expert. I felt better about filing my taxes with this help
Date published: 2022-03-06
Rated 3 out of 5 by from Great filling in info - easy to follow BUT. When I ran into a problem, could not get any satisfactory help. I only had one question which did not show up on your preprogrammed lists. Spent most of today trying to talk to someone, but not possible. Finally got in touch with someone in my family who is very smart and together we made a decision. Hope it is the correct one. Will discuss this with Turbo Tax next year before I commit once again. Your people before I installed were VERY helpful and in two phone calls with Jenae and Laura my installation problems were resolved. BUT once I had bought the service and was working on my actual tax return could not find anyone anywhere who would talk to me. This does not work for me.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo is awesome Easy and done without leaving home maximum results with minimal effort
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is great I appreciate turbo tax. They made simple and easy to understand and do everything.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax 2021 is above average Seems there were a few more hiccups in this year's version. Some glitches that did not follow my experiences from previous years. I had a challenge importing my 2020 return and It was in TurboTax file on my desktop. Just seemed different. I still like the product and appreciate your expertise. See you next year.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use Easy to use and understand, which is critical after 2 years of a pandemic, policy changes, personal struggles, etc.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very informative and easy! Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is up to date This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by from Overall good experience! The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax was easy the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax exceeded my expectations I received help from an expert. I felt better about filing my taxes with this help
Date published: 2022-03-06
Rated 3 out of 5 by from Great filling in info - easy to follow BUT. When I ran into a problem, could not get any satisfactory help. I only had one question which did not show up on your preprogrammed lists. Spent most of today trying to talk to someone, but not possible. Finally got in touch with someone in my family who is very smart and together we made a decision. Hope it is the correct one. Will discuss this with Turbo Tax next year before I commit once again. Your people before I installed were VERY helpful and in two phone calls with Jenae and Laura my installation problems were resolved. BUT once I had bought the service and was working on my actual tax return could not find anyone anywhere who would talk to me. This does not work for me.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo is awesome Easy and done without leaving home maximum results with minimal effort
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is great I appreciate turbo tax. They made simple and easy to understand and do everything.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbo Tax 2021 is above average Seems there were a few more hiccups in this year's version. Some glitches that did not follow my experiences from previous years. I had a challenge importing my 2020 return and It was in TurboTax file on my desktop. Just seemed different. I still like the product and appreciate your expertise. See you next year.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use Easy to use and understand, which is critical after 2 years of a pandemic, policy changes, personal struggles, etc.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4920