TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
K1le from
Very informative and easy!
Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by
Roger S 123 from
Turbo Tax is up to date
This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by
JoCo16 from
Overall good experience!
The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by
Fyjimo13 from
turbo tax was easy
the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
Rated 5 out of 5 by
Roybo from
Turbo Tax exceeded my expectations
I received help from an expert. I felt better about filing my taxes with this help
Date published: 2022-03-06
Rated 3 out of 5 by
Grandma Florida from
Great filling in info - easy to follow
BUT. When I ran into a problem, could not get any satisfactory help. I only had one question which did not show up on your preprogrammed lists. Spent most of today trying to talk to someone, but not possible. Finally got in touch with someone in my family who is very smart and together we made a decision. Hope it is the correct one. Will discuss this with Turbo Tax next year before I commit once again. Your people before I installed were VERY helpful and in two phone calls with Jenae and Laura my installation problems were resolved. BUT once I had bought the service and was working on my actual tax return could not find anyone anywhere who would talk to me. This does not work for me.
Date published: 2022-03-06
Rated 5 out of 5 by
rain83 from
Turbo is awesome
Easy and done without leaving home maximum results with minimal effort
Date published: 2022-03-06
Rated 5 out of 5 by
KCarter14 from
Turbo Tax is great
I appreciate turbo tax. They made simple and easy to understand and do everything.
Date published: 2022-03-06
Rated 3 out of 5 by
OMalley Scot from
Turbo Tax 2021 is above average
Seems there were a few more hiccups in this year's version. Some glitches that did not follow my experiences from previous years. I had a challenge importing my 2020 return and It was in TurboTax file on my desktop. Just seemed different. I still like the product and appreciate your expertise. See you next year.
Date published: 2022-03-06
Rated 5 out of 5 by
Carmen1984 from
Easy to use
Easy to use and understand, which is critical after 2 years of a pandemic, policy changes, personal struggles, etc.
All TurboTax® Offerings Reviews - Page 4920
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
K1le from
Very informative and easy!
Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by
Roger S 123 from
Turbo Tax is up to date
This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by
JoCo16 from
Overall good experience!
The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by
Fyjimo13 from
turbo tax was easy
the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
Rated 5 out of 5 by
Roybo from
Turbo Tax exceeded my expectations
I received help from an expert. I felt better about filing my taxes with this help
Date published: 2022-03-06
Rated 3 out of 5 by
Grandma Florida from
Great filling in info - easy to follow
BUT. When I ran into a problem, could not get any satisfactory help. I only had one question which did not show up on your preprogrammed lists. Spent most of today trying to talk to someone, but not possible. Finally got in touch with someone in my family who is very smart and together we made a decision. Hope it is the correct one. Will discuss this with Turbo Tax next year before I commit once again. Your people before I installed were VERY helpful and in two phone calls with Jenae and Laura my installation problems were resolved. BUT once I had bought the service and was working on my actual tax return could not find anyone anywhere who would talk to me. This does not work for me.
Date published: 2022-03-06
Rated 5 out of 5 by
rain83 from
Turbo is awesome
Easy and done without leaving home maximum results with minimal effort
Date published: 2022-03-06
Rated 5 out of 5 by
KCarter14 from
Turbo Tax is great
I appreciate turbo tax. They made simple and easy to understand and do everything.
Date published: 2022-03-06
Rated 3 out of 5 by
OMalley Scot from
Turbo Tax 2021 is above average
Seems there were a few more hiccups in this year's version. Some glitches that did not follow my experiences from previous years. I had a challenge importing my 2020 return and It was in TurboTax file on my desktop. Just seemed different. I still like the product and appreciate your expertise. See you next year.
Date published: 2022-03-06
Rated 5 out of 5 by
Carmen1984 from
Easy to use
Easy to use and understand, which is critical after 2 years of a pandemic, policy changes, personal struggles, etc.
All TurboTax® Offerings Reviews - Page 4920
Date published: 2022-03-06