TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Michelle was the best!! Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy to use Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax is WACK I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from Is awesome Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very good 4, but great with Live Help Turbo Tax is very good, but you will need Live Help if your Totals are greater than 9,999,999.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is remarkable First time to use Turbo Tax and was amazed at layout. Turbo Tax a great way to do your taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is the best tax filing software TurboTax using downloads from your bank, investments, Crypto, etc. makes doing taxes effortless. Our return was involved due to self employment, investments, and other considerations and TurboTax handled it all with little frustration and effort.
Date published: 2022-03-14
Rated 2 out of 5 by from Confusing At TImes There were areas that were down right confusing. The area that was most confusing was the "other subtractions", they didn't call out a specific form and I was quite unsure as to which one I was to use.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is wonderful. The live service made filing my taxes this year extremely easy.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4919
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Michelle was the best!! Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy to use Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax is WACK I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from Is awesome Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very good 4, but great with Live Help Turbo Tax is very good, but you will need Live Help if your Totals are greater than 9,999,999.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is remarkable First time to use Turbo Tax and was amazed at layout. Turbo Tax a great way to do your taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is the best tax filing software TurboTax using downloads from your bank, investments, Crypto, etc. makes doing taxes effortless. Our return was involved due to self employment, investments, and other considerations and TurboTax handled it all with little frustration and effort.
Date published: 2022-03-14
Rated 2 out of 5 by from Confusing At TImes There were areas that were down right confusing. The area that was most confusing was the "other subtractions", they didn't call out a specific form and I was quite unsure as to which one I was to use.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is wonderful. The live service made filing my taxes this year extremely easy.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4919